Transaction OBA5, adding userid to t100c FICO job or BASIS job?

I have a request like,
The following person should get only a warning and not an error message when changing the functional area for a cost center (KS02) in SAP system . Please add the userid to the table t100c ( transaction OBA5) .
WHo should be doing this a FICO consultant or a basis consultant.

FICO consultant only.
As this is FICO configuration. I have never seen any BASIS guy doing OBA5 setting for FICO areas.
Regards,
SDNer

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Role of a mySAP Functional Consultant
What are the differences between a functional and business consultant?
The difference between Functional consultant and Business consultant are as follows:
1) A funcitonal consultant is able to configure the system unlike business consultant.
2) Functional consultant know more about business process unlike Business consultant.
3) A business consultant will bring business process knowledge and provide it to functional consultant who in turn used this knowledge to configure the system.
4) Functional consultant has more configuration knolwledge then Business consultant.
The responsibilities of a support consultant are:
- Primarily responsible for Handling tickets and application support to the endusers
- When an issue comes diagnose, analyse and solve the issue
- Responsible for any enhancements
- Writing functional specs and interacting with Abapers to develop any user exits
- Training the end users and preparing end user training material
For those who wished to know the role of a functional consultant. Below is one view:
A functional consultant evaluates the demands in talking with the customer's representatives, transforms the essence into an abstract and algorithmic business model. Hence, he identifies the use cases and transforms them into logical and technical views.
Then the main task starts: customizing the respective business area and making sure the system reacts in the manner according to the constraints of the requested use case.
The consultant documents the settings and prepares proper guidelines that allow other consultants to do further changes or repairs with due efforts.
The consultant takes care that proper training is given to the users and that the system is usable, performing appropriately and the business flow is complete and correct.
During go live he assists the technical staff by testing the behaviour of the system.
After go live he guarantees that the procedures remain usable and consistent in real live situation and proposes enhancements.
Role of a Functional Consultant in an End To End Implementation
When you talk about the role of a Functional consultant in an end to end implementation, I think it won't be possible for me or anybody to define everything but I will try to summarize it:
1. Functional consultant is expected to generate knowledge about the current business process, design current business flows, study current business processes and its complication, in all we can say getting through with current business setup. Flow diagrams and DFD are prepared, most of the time in Vision format, all this forms the part of AS IS document.
2. Everything configured has to be documented as per their categories in the form of predefined templates, these have to be then approved by the team leads or who ever the consultant is reporting to.
3. Mapping and GAP analysis is done for each module, I have seen people defining integration after mapping, gap analysis and configuration is done, but as per my experience in implementation, it is a simultaneous process.
4. Before starting configuring future business processes in SAP, the DFD/ERD are prepared, this documentation is called TO BE, which can be also siad as the result of mapping and gap analysis.
5. Sometimes Functional consultants are also expected to prepare test scripts for testing the configured scenarios.
6. End user manual and user training is also expected from F.Consultants.
The project normally starts off with a Kick off meeting in which the team size, team members, reporting system, responsibilities, duties, methodlogy, dates and schedules, working hours which have been predicided are formally defined.
ASAP, it won't be possible for me to explain it here, but all I can tell you about it is that it is SAP standard implementation methodology, which SAP prescribes but is not mandatory for any company to follow, such as IBM follow some blue Methodlogy, some companies follow typical SDLC steps, ASAP stands for Accerlated SAP, you can find all the steps on SAP site, through google, reading it from there won't give you a great knowledge about ASAP but will obviously get you to know the definitions of various term.
SAP Tickets - What Is That?
Handling tickets is called Issue Tracking system. The errors or bugs forwarded by the end user to the support team are prioritized under three seviority High, Medium and Low. Each and every seviority as got its time limits before that we have to fix the error.
The main job of the supporting consultant is to provide assistance on line to the customer or the organisation where SAP is already implemented for which the person should be very strong in the subject and the process which are implemented in SAP at the client side to understand,to analyse,to actuate and to give the right solution in right time.This is the job of the support consultant.
The issues or the tickets(problems) which are arised is taken care of on priority basis by the support team consultants.
The work process in support projects are given below for your reference.
1. The customer or the end user logs a call through any tool or by mail (RADIX).
2. Each one of the support team is a part of support group.
3. Whenever a customer logs a call he /she has to mention to which work group (by name).
4. Once the calls came to the work group the support consultant or the team need to send an IR (Initial Response) to the user depending upon the priority of the calls. (Top,High,Med,Low,None)
5. Then the error is fixed, debugged by the support consultant or the team. Then after testing properly by generating TR(Transport Request through the basis admin)
6. Then it is informed to the end user/customer/super user about the changes which have moved to the production server by CTS process.
These are the process. In summary, what I understand is that if any configuration or customization is required to solve the issue, then the consultant have to work on DEV Client, then the end user will test it in the QA client and after approval the BASIS consultant has to transport it to the PRODUCTION client.
An example:
Tickets in SD can be considered as the problems which the end user or the employee in the company face while working on R/3. Tickets usually occur during the implementation or after theimplementation of the project. There can be numerous problem which can occur in the production support and a person who is working in the support has to resolve those tickets in the limited duration, every ticket has the particular deadline alert so your responsibility is to finish it before that deadline.
To begin with , we should give "TICKET" to you for not knowing it.
Here is an eg of a ticket raise:
End user is not able to
1. Create Sales order for a customer from a New plant , since shipping point determination is not happened . ( Without Shipping point the document becomes INCOMPLETE and he will not be able to proceed further like DELIVERY, BILLING).
He raises a ticket and the priority is set in one of the below:
1. Low 2. Medium 3. High.
Now you need to solve this ticket. You would analyze the problem and identify that the SP configuration has to be done for the new plant.
You would request a transport for DEV CLIENT to BASIS. You do the change and Request one more Transport to BASIS for QA client. The End user will test the same by creating a sales order for the new plant and approve it.
Finally, you request a transport to move the changes to PRODUCTION. Once the change is deployed in production the TICKET is closed. What I have given is a small example. You would get some real issues with severity HIGH in your day-day support.
nagesh
The main duty of a consultant is to transfer external know-how to the client. It is not manpower that counts but intelligence, understanding of processes, a feeling for defects and general a common sense.

How to process a transaction where a customer needs an Item on Trial basis?

How to process a transaction where a customer needs an Item on Trial basis.
It essentially means that the item should not move to customer's stock. It still has to be the part of inventory valuation.
Couple of options i tried out but i did not find them satisfactory. Such as:
1) Create an Internal requisition (eventually an Internal Order) and receive the item in the diifferent Warehouse (Same OU) in locator enabled sub inventory. and Locator would capture the customer address to an extent.
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Edited by: devilisalive on Nov 11, 2008 7:59 AM

KS
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1. What would you do when you physical or cycle count for this stock? This is physically not here, but you are showing that in your inventory valuation account and showing quantity as well.
2. What do you do at the end of demo/trial period? What if the customer wants to buy instead of returning? Are these serial controlled items?
3. Do you use installed base also?
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Yes, this Devil is Still Alive :)
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Transaction OBA5, adding userid to t100c FICO job or BASIS job?

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