Tried to install newest itunes, crashed during install, and now crashes my computer every time i try to uninstall. Itunes doesn't show up in the Add/remove prog list at all. tried to roll back over a month, still crashing.

So I tried to update to the newest Itunes. It locked up my computer part way thru the install. Black screen, computer turned itself off. Now anytime i try to do anything with Itunes it shuts my computer down. I can start up fine in safe mode but when i try to uninstall from there, Itunes doesn't exist. the other apple programs do, but no itunes. when i try to uninstall the other programs in safe mode it tells me it can't because the windows installer isn't loaded. I have system restored to over a month ago and itunes still doesn't show up in add/remove programs. however, i can open itunes. it just tells me a file didn't get installed and to uninstall and reinstall. So, how do i remove a progam that doesn't think it exists and crashes my computer when i try to do anything related to it??? I'm out of ideas. running windows vista.

I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will.

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Itunes locks up my computer every time I try to start it. This has happened with the last few updates so I have not used it.

itunes locks up my computer every time I try to start it. This has happened with the last few updates so I have not used it.

Hello oldsurfer250,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717http://support.apple.com/kb/ts1717
If iTunes for Windows Vista or Windows 7 won't open, stops responding, or unexpectedly quits, try using the steps below. You may want to print this document before following these steps.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I need to update my phone and install Itunes to my computer, but every time I try, it will not let me. I have tried everything on the internet and nothing is working. Every time I try to download itunes, it doesn't let me. HELP!

I NEED HELP! I can't update my phone without itunes and my computer isn't even recognizing my phone!

Hello,
Thanks for using Apple Support Communities.
I'm not sure if you have a Mac or a Windows PC, but to troubleshoot this issue follow the appropriate link below.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for OS X
Take care,
Alex H.

Every time I try to open itunes I get a message saying "runtime error. An application has made an attempt to load the C runtime library incorrectly. I have already un- and re-installed it, but i get the same message as before. How do i fix this?

every time I try to open itunes I get a message saying "runtime error. An application has made an attempt to load the C runtime library incorrectly. I have already un- and re-installed it, but i get the same message as before. How do i fix this? I don't want to lose my music and would at least want to save that.

Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086 and note to run as admin

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work.

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work. It shows that it is activated. I tried to deactivate and reactivate but that doesn't help either. Everything else seems to work.

Hi tspcat,
What operating system are you using, and what version? You may be running into a compatibility issue between your older version of Acrobat and the OS that you're running.
Please let us know a bit more about your setup, so we can get to the bottom of this printing issue.
Thanks,
Sara

I am trying to get my ipod to backup to icloud but every time i try it says that i need to go to the ITunes store and press authorize! Help! I have no idea what that means!

I need help I am trying to back my IPod up to I cloud but every time I try it says that I need to go to the ITunes store and press authorize!!! Can someone help me?

Sry about the delay! The message says exactly: The purchased item " A dog in a trap" (a book I bought) on the IPod " My IPod's name IPod touch could not be transferred to your ITunes library because you are not authorized for it on this computer.
Then at the bottom it said to authorize this computer for items purchased from the ITunes Store choose Store> Authorize This Computer. I have no idea where to go and how to do that! Please help!!!!!!

Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...

Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...
N.B. iTunes version is the last one available from https://apple.com/it

Hey sweetcake74,
Thanks for the question. I understand you are experiencing performance issues with iTunes for Windows. The following articles may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

Every time i try to open itunes i get the 'Itunes Setup Assistant'

Every time i try to open itunes i get the 'Itunes Setup Assistant' even though i have already installed and configured itunes. And after exiting this i get onto itunes but all of my music is GONE. (even though i know i can always import it back) But this means that whenever i want to use itunes i have to configure it and import all of my tunes again which takes ageees. The, as soon as i go to open it again i have to repeat the whole process!!! By the way, i have already tried re-installing itunes and every other apple device completely on my computer, but nothing is working!!! ANY HELP WILL BE MASSIVELY APPRECIATED!!! Ps. this only just started happening a week or so ago.

This just started happening to me last week also. After I went through the setup process I could get into my itunes but would get a msg about library not being saved due to user not being an administrator. I went into my program files opened the itunes folder right clicked on the itunes music folder and clicked on "Run as administrator". I haven't had a problem
since. Don't know if this will work for you but I guess it won't hurt. good luck.

New Icloud Terms and Conditions window pops up every time I try to check my email, or when I open setting. My email doesn't load because of this, so I haven't been able to check my email for months.

'New Icloud Terms and Conditions' window pops up every time I try to check my email, or when I open setting. My email doesn't load because of this, so I haven't been able to check my email for months. When I click, 'view terms' it takes me to my Icloud section in settings, but the terms don't pop up. I plugged it into my iTunes to see if it would pop up, but that didn't work either. My phone is updated, and I'm pretty sure I already accepted the new terms and conditions on the last update a few months back.

Hi munaxnight,
If you are having issues with your iPhone continuing to ask you to accept terms and conditions, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L

TS3297 every time I try to download iTunes in my new computer it shows me an error message

Every time I try to download iTunes in my new computer it shows me an error message that says The installer has insuffucuent privileges to acces this directory C:/program files (x86)/iTunes. The installation cannot continue. log on as administrator or contact your system administrator.. retry or cancel and it doesn't le me go forward than this I have already contact HP and we fixed it I mean we installed iTunes 64 bit, but the minute I put my iPhone to sink it it says that I dont have the new version of iTunes whici I've just already installed..this problem has been like this for more that 3 months I need an assitance because my phone really needs to be sink because it is acting weard and slow... Other than that my husband and I are thinking seriously change our iPHONE 4S for samsung phones with less probles instead of buying the new iPhone 5 because of this dull reason...Thank you for your help!

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Every time I try to run iTunes I get an error message sayinh: An application has made an attempt to load the C runtime incorrectly. What does this mean

Every time I try to run iTunes I get an error message sayinh: An application has made an attempt to load the C runtime incorrectly. What does this mean

Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates

Every time i try to start itunes it trys to backup my ipad and says an error stopped the program working and closes down??

Every time i try to start itunes it trys to backup my ipad and says an error stopped the program working and closes down??

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Every time I try to download iTunes onto my Vaio laptop it only downloads partially, then claims to be finished. Is this a problem with my laptop or with iTunes?

Every time I try to download iTunes onto my Vaio laptop it only downloads partially, then claims to be finished. Is this a problem with my laptop or with iTunes?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Why is it every time I try to buy itunes I am diverted to the Chinese store and cannot pay for my items? Can anyone help?

Why is it every time I try to buy itunes I am diverted to the Chinese store and cannot pay for my items? Can anyone help? I have tries to select the English store but it will not allow me to proceed. I think it has been hacked in the past as there is a list of Chinese Apps which it seems to be awaiting payment for, going back to 2011.

Free Disk Space & Memory are 2 differen't things.
At the Apple Icon at top left>About this Mac, click on the text below Mac OS X where it says Version 10.4.x and report the Build# please.
Then click on More Info>Hardware and report this upto but not including the Serial#...
Hardware Overview:
Model Name:    iMac
Model Identifier:    iMac7,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2.4 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    4 GB
Bus Speed:    800 MHz
Boot ROM Version:    IM71.007A.B03
SMC Version (system):    1.21f4
Then we cn tell you huw to add more RAM & which is the correct RAM Memory.

I am really angry that I get this message every time I try to update Itunes. "The File 'C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi' is not a valid installation package for the product itunes. Tr

I am really angry that I get this message every time I try to update Itunes.
“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
What kind of gobbledegook is that? Are you or Microsoft crazy. Us computer users need simpler instructions. Or you need to write your programs so that they work.
Signed,
Frustrated Apple User
Dean Weaver

“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Tried to install newest itunes, crashed during install, and now crashes my computer every time i try to uninstall. Itunes doesn't show up in the Add/remove prog list at all. tried to roll back over a month, still crashing.

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