Tried to update and app and the upgrade froze. It will not finish upgrade. The app maker says it's on Apple's end and everyone having a problem with it. What to do?

Tried to update an excellent app from Launchpad Toys, Toontastic, and the update froze. It continuously says 'Installing'. Repeated tries. The app maker says it's on Apple's end and they have other customers with the same problem and no one knows what to do about it! Deleting the app would lose all my daughter's work on it! It is on IPad 2. And it a not been updated to ios6 since it will not update that anyway.

You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others.

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I am over trying to update my iphone! Everytime I do it will not restore and I have to wipe everything and start again. Can anyone help me, I am on a PC

I am over trying to update my iphone! Everytime I do it will not restore and I have to wipe everything and start again. Can anyone help me, I am on a PC

What makes you think I can't use my phone in another country or with another sim. You obviously can't, but we are hardly going to talk about hacking an Apple phone on the Apple site. By the way mine is officially unlocked so can swap sims within seconds.

My ipad receives email with the hotel wifi but will not send. The error message is "user name or password for ........is incorrect" but both are correct and unchanged. Restarting iPad didnt help.

My iPad receives email on the hotel wifi but will not send. The error message reads "user name or password for smpt......is incorrect" but both are correct and unchanged. Restarting iPad did not help.

I did try this too, but when I access my webmail on the iPad, the iPad doesn't allow me to type my message. I am able to enter in the "to" address and the "subject" line, but then the keyboard will not come up for me to type my message. Is there some trick to this? Very frustrating!

I attempted to download a song. It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H.

I plugged my ipod into my computer to load up new tunes and it froaze on the time I dad connected it with the message 'do not disconnect' on the screen.Despite disconnecting and reconnecting it and ensuring it was charged up it will not operate. The 'lock

I plugged my ipod into my computer to load up new tunes and it froaze on the time I dad connected it with the message 'do not disconnect' on the screen. Despite disconnecting and reconnecting it and ensuring it was charged up it will not operate. The 'lock' symbol is showing at the top of the screen even when I have moved the lock switch. I have been using my ipod for several years with no similar fault. What is the problem/solution?

I would first try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next would be to restore the iPod from backup

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

The last week, Firefox will not load up the NEW YORK TIMES. So, I have had to use Safari to do so. If this continues, I'm going to quit using your browser, and begin using Safari all the time!

There are several other similar posts in this forum with the answers. Your post appears third in my Google search today looking for a solution so I thought I'd add the solution here as well.
It is obviously a bug in either (or both) Firefox and the NYT.
The quickest solution is to simply go to the VIEW Menu in Firefox, then the ZOOM option and choose RESET.
I use Mac and this happens in Firefox 3.6.10. It does not happen in other browsers like Safari, Chrome and Camino, and it did not occur before last week.
It has also occurred in the iOS version of Safari on iPad. Not sure how to fix it there.

I'm installing 10.7 and it will not finish. The time goes into negative minutes.

I'm installing 10.7 and it will not finish. The time goes into negative minutes. It is on a 2 year old 13.3 Macbook Pro. Had hopes of wiping the hard drive durring the install. Any ideas?

Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!

When I upgraded to IOS5, my playlists no longer appear on the iPOD. When I do a Sync, the playlists appear, but will not sync to the iPOD. Any suggestions on how to resolve??

When I upgraded to IOS5, my playlists no longer appear on the iPOD. When I do a Sync, the playlists appear, but will not sync to the iPOD. Any suggestions on how to resolve??

I would understand it if you checked email on your Mac, and then those messages were not available on your iOS devices if you had the advanced account setting "remove copy from server after retrieving message:" set to immediately.
I looked through my iPhone settings and don't even see an option to tell my phone to pull the only copy of a message and delete it from the server.
Possibly there is another setting in Lion (I am running Snow Leopard still) that tells your Mac to only synchronize mail to your iOs devices and is not pulling mail directly from iCloud.
You could try disabling your current iCloud email account in Mac Mail, and adding a new one and just telling Mail it is a standard IMAP account (imap.mail.me.com incoming and smtp.mail.me.com outgoing).
I did that for Leopard to get my email even to work after MobileMe is cancelled and it seems to work fine with my iPhone.
If that doesn't work, you can delete that new email account and re-enable the temporarily disabled iCloud email account from above.
Hope this helps.

TS3992 I am not able to backup my iphone to Icloud because my wi-fi is greyed out on my phone. The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do?

I am not able to backup my Iphone to Icloud because my wi-fi is greyed outon my phone. The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do? I need to save my pics, info....etc, because I have to get another phone.

Back up to your computer instead. To do this, connect your phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now. Also go to File>Devices>Transfer Purchases to transfer your apps and other purchased media to your iTunes library. Finally, save any photo stream photos to your camera roll (open your my photo stream album, tap Edit, tap the photos, tap Share, tap Save to Camera Roll), then import your camera roll photos and videos to your computer as explained here: http://support.apple.com/kb/HT4083. (You don't need to delete them from your phone afterwards unless you need the space.)
If you're getting another phone, be sure to delete your iCloud account and turn off iMessage, FaceTime and Game Center before doing so. (See http://support.apple.com/kb/HT5661).
This is a support article on your wifi issue: http://support.apple.com/kb/ts1559.

While playing my albums in iTunes it has just started playing the first song but will not progress through the other songs on the album. Did I accidentally change setting or are other people having the same trouble? thanks

While playing my albums in iTunes it has just started playing the first song but will not progress through the other songs on the album. Did I accidentally change setting or are other people having the same trouble? thanks

Hi there Sing Me A Song,
You may have changed the Up Next list in iTunes. Take a look at the article below for more information on the Up Next lists and how to edit it.
iTunes 12 for Mac: Play songs
-Griff W.

I have LastPass running on a desktop PC. I just bought a new Laptop, Win 7, I can open the Vault on the laptop, but it will not auto fill the site logins Firefox is running on both computers.both

I have LastPass running on a desktop PC. I just bought a new Laptop, Win 7, I can open the Vault on the laptop, but it will not auto fill the site logins Firefox is running on both computers

Hi,
Please try this: Firefox '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''' > '''Extensions''' (on the left), click '''Options''' for LastPass > '''General''', enable '''Automatically Fill Login Information'''. If a site has more than one entries, you can set the preferred login in the vault by right-clicking the preferred entry > '''Edit''' and enable '''AutoLogin'''.
[https://lastpass.com/support.php LastPass support]

On the desk top it will not let me sign in keeps saying you have been signed out.

On the desk top it will not let me sign in keeps saying you have been signed out.

Refer
https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

My catalog pictures render fine in the Library module but will not render in the Develop module. I get a blue box with a white X across it in the window where the picture should render. Any ideas on how to resolve this?

My catalog pictures render fine in the Library module but will not render in the Develop module. I get a blue box with a white X across it in the window where the picture should render. Any ideas on how to resolve this?

Developer Module only shows blue square with a white cross, images are displayed in the library ok but not im developer Module

We have a DVD in the super drive that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

We have a DVD in the super drive on our Macbook Pro that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

here is a troubleshooting article from Apple about this: http://support.apple.com/kb/ht2801. Hope this helps

HT4623 I am trying to update my iPad but it tells me I a, not connected to the Internet...although obviously I am

I am trying to update my iPad but it keeps telling me that i am not connected to the Internet...obviously I am. What am I doing wrong?

There are countless posts about this. There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device.

Tried to update and app and the upgrade froze. It will not finish upgrade. The app maker says it's on Apple's end and everyone having a problem with it. What to do?

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