Tried updating my apps it keeps saying this update is not available for this apple id either because it was bought by a different user or the item was refunded or cancelled
this update is not available for this apple id either because it was bought by a different user or the item was refunded or cancelled
Whose Apple ID was used to download the app originally to the iPhone?
Similar Messages
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macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/ -
I downloaded OS X Yosimite and now I can't update my iPhoto. I keep getting this message "This update is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled". None of this has happened.
Contact the Support personnel at the App Store via the link shown in this screenshot. Only they can handle this problem.
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Hi , I am trying to install some updates for purchased apps but i got this message "This update is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled" and this is not the case
Apple appears to be having trouble on their servers. Try again in a few hours.
(106358) -
Problem started today, may 8. I cant update apps, it says 'The update is not available for this apple id either because it was bought by a different user or the item was refunded or cancelled.
There are a number of similar posts coming on here, did you change your Apple ID, are you the original purchaser of the app, did you recently do an update of the iOS? I just updated two apps on my iPhone which has iOS 7.1.1 without any problems at all, so a little more detail would be helpful.
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After updating to Mavericks and trying to updates for my apps I get : This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. My apple id has always been .mac but after the update I used .me. Are these not synonymous?
Hi everyone yesterday I was experiencing the same problem I am glad to share its fixed now for me
"This issue is only related to our Apple ID and to to those specific apps which we already have on phone or had installed on phone before except for those apps which we already have in purchase history AppStore>Updates>Purchase(on iPhone) History(having cloud icon next to them) it's something related to our purchase data
*ITS NOT RELATED TO PHONE OR MAC!
*RESETTING OR UPDATING THE DEVICE WONT MAKE A DIFFERENCE!
(As in my case it was on iPhone 4 7.1.1 iPhone 5s 7.0.3 and iTunes of course )
Here is how I got it fixed
I contacted apple support via chat method and I asked about a solution giving my info.she told me that she submitted my application and in order to resolve this I should not be using my AppStore ID for any purchase for at least 30mins as doing so may not resolve the issue so I checked it after couple hours and it's fixed
(As I read in some other discussions that some people asked for solution from apple support and they told them to reset the device or so.. You may need to make your statement clear that it's appearing both on iTunes and iPhone ) -
The same message pops up for apps I have yet to download. I was able to update all my apps yesterday, but now, I can't even download new apps on my iPhone 5 and my 5th generation iPod Touch.
Thanks.Did Apple get this sorted for you? Same problem for my new purchase "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled". Only purchased 3 days ago (and have loaded Yosemite) and have definitely not sold, cancelled or received any refund (very happy with the product).
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Trying got update iPhoto after OS update - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
With Yosemite you need to update to iPhoto 9.6.
The error message means, that iPhoto has not been associated with your AppleID. You do not say, which iPhoto version you are trying to update from.
Associating iPhoto with your AppleID should have happened, when you bought the computer with iPhoto preinstalled with MacOS X Lion or later or with the Mavericks upgrade, if your Mac came with SnowLeopard. Try, if you can "accept" iPhoto now:
Sign into the AppStore with your AppleID
Open the "Purchased" tab. Do you see iPhoto with an "Accept" button?
Accepting associates your Apple ID with the preinstalled iPhoto. It should move iPhoto from the "Accept" portion of the App Store to the "Purchased" tab. After that, you should be able to update iPhoto from the Updates tab of the AppStore. If you do you not see the update there, try to buy iPhoto. iPhoto may show for free, so you do not have to pay again.
Backup your iPhoto library, if you do not have a current backup.
Uninstall iPhoto by deleting it from the Applications folder, otherwise you cannot buy it again. But do not empty the Trash, so you can put iPhoto back, if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
After you update iPhoto, your iPhoto Library will need upgrading. Make a backup of your iPhoto Library, before you open iPhoto the first time after updating. -
When trying to perform updates I get this message: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. What do I do? I just bought the MacBook Pro new and migrated my apps from my old MacBook Pro.
Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(116300) -
I upgraded to yosemite iphoto does not open keep getting message"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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Somehow my iphoto got canceled? I keep getting this message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled. How do I fix this?
No - you can not open iPHoto - you need version 9.5.1 - I did not suggest Photo
I suggested
If you are logged in with the Apple ID that was used to purchase iPhoto or to set up the computer if it came preinstalled then quit iPhoto, backup your iPhoto library and drag the iphoto application to the trash (do not empty the trash yet) and then go to the App store and install iPhoto - 9.5.1 in your case
LN -
I can't update iMovie, Garage Band, Numbers, Pages, Keynote, and iPhoto. on my new Mac Air. 11". I had hoped when I updated to OS X Yosemite that would solve the problem. It didn't. I get this: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I went to the app store, as was suggested in someone else's post, using the only ID I've ever had, and went to the purchases tab, to "accept" the apps. That didn't work, because they weren't there to 'accept'. They did come with my purchase, however. Please advise.
It appears Best Buy is up to their old tricks of palming off returned units as new. Take it back for a complete refund of your money. If they give you any static escalate your problem to management immediately.
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Hello I am trying to update my viber, as i pressed update icon the message appeared "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or camcelled" what does it mean?
iTunes issue ,Apple are working on it
solutions in thids thread seem to resolve for some
https://discussions.apple.com/message/25722716#25722716
Appears to be linked to having changed iTunes Store Country at some time in past -
I have I movie 10.0.03 on My Mac On Friday there was an update on the App store which crashed Mid Download, Now when I try and retry the download I get the Following error message,This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled< has anyone else had this problem?? Very Frustrating Thanks.
Well then you have the latest version of iMovie.
Not sure how to explain the rest of your question.
Matt -
After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How do I still update apps such as iphoto??
What happened was you never accepted these apps into your Mac App Store account.
Drag & drop the apps in the Trash and use OS X Recovery to install them again. after installing the apps be sure to accept them into your account this time from the Purchases pane of the Mac App Store.
OS X Recovery -
http://support.apple.com/kb/HT4718
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