Trouble downloading file from crystal reports to excell

Using crystal report windows forms viewer and one work station is recieving this when attempting to download file into excell can anyone identify problem?
Error in file C:\Docume1\GBRADF1.sup\locals~1\temp\temp\-a60ab760-f79f-4184-alf5-352333bblffe2.rpt:
error detected by export DLL
Thanks for any help

Moving to .NET SDK Forum
What happens if you try exporting that same report in Crystal Report Designer?
Also need to know what version of VS .NET and CR runtime you are using.
Thank you
Don

Similar Messages

Exporting TTX file from Crystal Reports XI

I need to export a report in Crystal Reports XI using the TTX format. When it "exports" there is no data. I can export just fine to a PDF file. Any suggestions?

Hi Tricia,
That's odd.... Try upgrading to CR XI R2 for free and see if that works.
https://smpdl.sap-ag.de/~sapidp/012002523100011802732008E/crxir2_sp4_full_build.exe
and then SP 5 and 6
SAP Crystal Solutions Downloads
Use your XI Keycode.
Do a custom install and select all export types.
Thank you
Don
Edited by: Don Williams on Jan 28, 2012 8:53 AM

Download file from UNIX to EXCEL problem

Hi,
I am trying to download file from UNIX server to excel file, there is one column which is messing up and that is number 100000000000000002 (18 in length) it is writing as 1E+17, funny thing is when I click on that cell it is showing as
100000000000000000.
I am using GUI_DOWNLOAD to download to excel, below is the output excel format, I am talking about 4th value from left
GUID    leg_reg     lic_type     lic_num     ex_lic_num     vali_from     valid_to     created_by
3E633B85C05E6F28E100     EAR     ENC     1E+17     ENC     20030305     20930305     VANRIJ
below is the program I am using to download the output from UNIX to excel
FORM get_data_file.
OPEN DATASET p_unxfil FOR INPUT IN TEXT MODE ENCODING DEFAULT.
IF sy-subrc = 0.
    DO.
      READ DATASET p_unxfil INTO input_file_tab-line_string.
      IF sy-subrc <> 0.
        EXIT.
      ENDIF.
      APPEND input_file_tab.
      CLEAR input_file_tab.
    ENDDO.
ELSE.
    PERFORM write_message USING 'ZZ' 'E' '000'
      'Unable to find file' p_unxfil
      ' Press Enter key to exit.' ''.
ENDIF.
CLOSE DATASET p_unxfil.
DESCRIBE TABLE input_file_tab LINES record_cnt.
ENDFORM.                    " get_data_file
FORM create_pc_file.
DATA: l_file TYPE string.
MOVE p_pcfile TO l_file.
Save the file
CALL FUNCTION 'GUI_DOWNLOAD'
    EXPORTING
      filename                = l_file
    TABLES
      data_tab                = input_file_tab
    EXCEPTIONS
      file_write_error        = 1
      no_batch                = 2
      gui_refuse_filetransfer = 3
      invalid_type            = 4
      no_authority            = 5
      unknown_error           = 6
      header_not_allowed      = 7
      separator_not_allowed   = 8
      filesize_not_allowed    = 9
      header_too_long         = 10
      dp_error_create         = 11
      dp_error_send           = 12
      dp_error_write          = 13
      unknown_dp_error        = 14
      access_denied           = 15
      dp_out_of_memory        = 16
      disk_full               = 17
      dp_timeout              = 18
      file_not_found          = 19
      dataprovider_exception = 20
      control_flush_error     = 21
      OTHERS                  = 22.
IF sy-subrc NE 0.
    WRITE: / 'Error creating pc file', p_pcfile.
    EXIT.
endif.
I will assure of points.
Thanks for your help
Sarath

It is not the problem of your program. This happens becuase of the "nature" of the excel. You need to retain the text property of that column.
Try like this:
1. Download the file in .txt
2. Open Excel .. blank sheet
3. Now, click on Open. Select your .txt file
4. One pop up will come ..."Text Import Wizard"
5. Select the fixed width or Delimited ... Press Next ...
6. Select appropriate delimitors or fixed length .. press Next
7. Select your coulumn (which has the problem), Select the "Text" radiobutton on the upper-right corner and finish.
Regards,
Naimesh Patel

Crystal report to Excel

Hi
I have downloaded data from crystal report. There are over 100 thousand records. If I export to excel around 65000 records are exported. This could be one of the reason, I could not use filter to analyze the data.
Any ways to export all 100 thousand records to excel or access.
Please help.
NM

Re: missing data
Well, I was going to ignore your post as I have never used crystal report.
But there may be a couple of basic issues involved.
Are you exporting to Excel? If so, the issue may be with the application that does the Exporting.
If you are using Excel to import the data, then it may be an Excel issue.
You need to provide more details.
In addition, it so happens that Excel versions xl97 thru xl2003 have ~65,000 rows per worksheet.
Later versions (with the Ribbon) have ~1,000,000 rows per worksheet.
If you are trying to add 100,000 rows of data to a worksheet with 65,000 rows then spliting the data into two sections, before exporting, may be required or some custom Excel vba code might work.
Jim Cone
Portland, Oregon USA
free & commercial excel programs (n/a xl2013)
https://jumpshare.com/b/O5FC6LaBQ6U3UPXjOmX2

Assessing Lotus Domino from Crystal reports

Hi,
I am going to work in Crystal reports XI reports and Lotus notes 7.0 for database.( I dont have experience in lotus notes).
I am going to fix issues in already existing reports.
I have Crystal reports XI and Lotus notes 7 client installed in my system.
The database (NSF) file is in server.
For accessing the NSF file from Crystal reports we need Lotus NotesSql ODBC driver.
Please help me in installation and configuring the NotesSql ODBC driver for accessing the NSF database from crystal reports.
I dont know where to install the Lotus NotesSql ODBC driver(in local machine or server) and how to configure it for NSF database.
And help me in creating file DSN to connect database from Crystal reports.
Thanks
Sakthi
Edited by: Sakthivel Duraisamy on Apr 27, 2009 11:34 AM

Hi Sakthi,
All we can help you with is connecting Crystal to the DB using ODBC. I suggest you post your question to installing and configuring Lotus Notes ODBC driver to Lotus's support site. Once it is configured all CR requires is that we can find the path to where the client is installed. This is always located in the PC's PATH statement.
Creating a DSN you do through Control Panel and selecting a System DSN and then selecting Lotus ODBC driver. Fill in what ever is required and test the connection.
Thank you
Don

How to enhance the Excel export from Crystal Reports

Hello,
I am new in Crystal Reports and I wonder if it is possible to enhance the Excel export from Crystal Reports with post-processing that would be applied to the Excel exported file.
By example, is it possible to freeze the window panes, so rows and columns are frozen in place on the screen?
Is there any possibility to obtain the file exported to excel to work with.
Or maybe there is some ways to parametrize the Excel export from Crystal Reports?
Any suggestions are welcomed.

If you are using Crystal Reports 2008 you can use the Report Application SDK that is now available.
It has a object called PrintOutputController that has an export method that allows you to get access to the exported file before you send it to the user.
Check the Developer library and the samples for details.
<a href="/blog/10">Rob's blog - http://diamond.businessobjects.com/robhorne</a>

How can i export excel 2003(Version 11) from Crystal Report 8.5

how can i export report to excel 2003(Version 11) from Crystal Report 8.5

We i can only see below formats
Acrobat Format (PDF)
Character-separated values
Comma-separated values (CSV)
Crystal Reports (RPT)
Crystal Reports 7.0 (RPT)
Data Interchange Format (DIF)
Excel 5.0 (XLS)
Excel 5.0 (XLS) (Extended)
Excel 7.0 (XLS)
Excel 7.0 (XLS) (Extended)
Excel 8.0 (XLS)
Excel 8.0 (XLS) (Extended)
HTML 3.2
HTML 4.0 (DHTML)
Lotus 1-2-3 (WK1)
Lotus 1-2-3 (WK3)
Lotus 1-2-3 (WK5)
ODBC - AddressBook
OBDC - CRGUP
OBDC - CROR8V36
OBDC - CRSS
OBDC - CRXMLV36
ODBC - dBASE Files
ODBC - Excel Files
ODBC - MS Access Database
ODBC - Visio Database Samples
ODBC - Visual FoxPro Database
ODBC - Visual FoxPro Tables
OBDC - Xtreme Sample Database
Paginated Text
Record style (columns no spaces)
Record style (columns with spaces)
Report Definition
Rich Text (Exact Format)
Tab-separated text
Tab-separated values
Text
Word for Windows document
XML
there is no format with "Microsoft Excel 97-2000 (XLS)"
what should i do?

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an we import extact Excel file in Crystal report in BO
if yeh
den HOW

Hi Amit,
There is no functionality to import the data from MS Excel to Crystal reports. However we can connect to the Excel sheet as a data source and create Crystal reports against Excel.
Some popular choices in the Create New Connection folder are described here:
Access/Excel (DAO)
This option lets you connect to a supported database type (Access, Excel, Lotus, and so on).
I hope this helps you.
Regards,
Prashant

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What type of file? From what site? What Apps have you downloaded for it?
Perhaps if you provide details of what you are doing we can provide more precise help.

From Crystal report XI R2 files to Crsytal Report 2008 files

Hi All,
Can I convert from Crystal report XI R2 files to Crsytal Report 2008 files?
Please let me know.
Thanks,
Manjunath N Jogin

Hi,
Here are a few more facts about up gradation to CR 2008.
1)     Crystal Reports should be the same version of the Enterprise: for instance if reports are created with CR XI R2, the Enterprise version should be BOE XI R2; CR2008 will not be compatible with BOXI R2 Enterprise.
2)     More versions of CR can be installed in the same machines; please note that the versions should be installed following the order from the oldest version to the latest one in order to avoid conflicts. For instance, you may install CR X first, then CR XI, then XI R2 and then CR 2008;
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4)     And the reports created with CR 2008 can be opened with CR XI; however if the reports contain any features which are not available with the previous version, these may not be supported; For instance Flash objects which can be used with CR2008 would not be supported by CR XI R2.
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Hope this would be helpful.
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Aditya Joshi

I am having trouble moving files from iPhoto to a thumb drive. Sometimes I can move 20 photos next time I can only move 2 photos or 0---this is during the same session. I also have trouble downloading photos to the internet. Can someone please help?

I am having trouble moving files from iphoto to a thumb drive. During the same session sometime I can move 10 photos at a time, the next time I can only move one photo and sometime no photos will move. I also have trouble downloading photos to the internet. I was using a MacBook Pro and had no problems like this. I then upgraded to the MacBook Pro with Retina Vision and this is the computer I am having problems with. Can anyone please give me a suggestion in how to fix this problem. THANK YOU.

iPhoto problems should be posted in their forums.
I also have trouble downloading photos to the internet.
Needs clarification. You upload from your computer to the internet & download from a website/internet to your computer. So which are you trying to do? Either way, sounds like a browser issue. You need to post in the forum of whichever browser you are using.

How to download files from Application Server of Unix o.s to local director

Hi All,
I am trying to download files from Apllication server of Unix operating Systems to local file in excel sheet format using a z-program.but whenever I am trying to use OPEN dataset ........
it is showing sy-subrc = 8.
Can I have any clew please.
Thanks in advance,
Regards,
AMEER.

Hi Sreekanth,
Thanks a lot for quick reply.I have to download that files from z-program only. I am giving you my code below.
*& Report ZTRAK_DOWNLOAD                                         *
REPORT ZTRAK_DOWNLOAD MESSAGE-ID ZCT                   .
SELECTION-SCREEN BEGIN OF BLOCK DOWNLOAD WITH FRAME TITLE TEXT1.
PARAMETERS :
       SERDIR LIKE RLGRAP-FILENAME DEFAULT '/usr/trak',
       LOCDIR LIKE RLGRAP-FILENAME DEFAULT 'C:\Trak'.
SELECTION-SCREEN END OF BLOCK DOWNLOAD .
SELECTION-SCREEN BEGIN OF BLOCK INFO2 WITH FRAME.
       SELECTION-SCREEN COMMENT 1(79) TEXT2.
       SELECTION-SCREEN SKIP.
       SELECTION-SCREEN COMMENT 1(79) TEXT3.
SELECTION-SCREEN END OF BLOCK INFO2 .
SELECTION-SCREEN BEGIN OF BLOCK INFO3 WITH FRAME.
       SELECTION-SCREEN COMMENT 1(79) TEXT4.
       SELECTION-SCREEN SKIP.
       SELECTION-SCREEN COMMENT 1(79) TEXT5.
        SELECTION-SCREEN SKIP.
       SELECTION-SCREEN COMMENT 1(79) TEXT6.
       SELECTION-SCREEN SKIP 1.
       SELECTION-SCREEN COMMENT 1(79) TEXT7.
       SELECTION-SCREEN SKIP 2.
       SELECTION-SCREEN COMMENT 1(79) TEXT8.
SELECTION-SCREEN SKIP 1.
       SELECTION-SCREEN COMMENT 1(79) TEXT9.
SELECTION-SCREEN END OF BLOCK INFO3.
*- Internal Table to output data in Excel
DATA: BEGIN OF tab_excel OCCURS 0,
        col1(50),
        col2(132),
        col3(255),
        col4(100),
        col5(100),
        col6(50),
        COL7(60),
        col8(30),
        col9(30),
        col10(30),
        col11(20),
        col12(15),
        col13(15),
      END OF tab_excel.
DATA: FILE LIKE RLGRAP-FILENAME .
DATA: W_DATASET(80).
INITIALIZATION.
TEXT1 = 'Download Reports'.
TEXT2 = 'The Program downloads the reports generated by Trak'.
TEXT3 = 'Utility from Server to Local PC.'.
TEXT4 = 'Check the following before executing the Program.'.
TEXT5 = '     1. A valid Server path is provided.'.
TEXT6 = '     2. A valid Local PC path is provided.'.
TEXT7 = '     3. Local PC has 10 MB free space.'.
TEXT8 = 'The report can be executed in the forground.'.
TEXT9 =
'The report should be executed after execution of Transaction TRAK'.
AT SELECTION-SCREEN.
IF SERDIR EQ ''.
MESSAGE E001(ZCT).
ENDIF.
IF LOCDIR EQ ''.
MESSAGE E002(ZCT).
ENDIF.
START-OF-SELECTION.
Download ABAP Development Summary Report
FILE = '\ABAP_Report_Developments.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/ABAP_Report_Developments.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download BDC Development Report
FILE = '\BDC_Developments_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/BDC_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Development Summary Report
FILE = '\Developments_Summary_Report.XLS' .
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/Developments_Summary_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Enhancement Development Report
FILE = '\Enhancement_Developments_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/Enhancement_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download field exit Development Report
FILE = '\Field_Exit_Developments_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/Field_Exit_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Frequency & Purpose Report
FILE = '\Frequency_And_Purpose_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/Frequency_And_Purpose_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Function Group Developments Report
FILE = '\FunctionGroup_Developments_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/FunctionGroup_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Function Module Developments Report
FILE = '\FunctionModule_Developments_Report.XLS' .
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/FunctionModule_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Include Developments Report
FILE = '\Include_Developments_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/Include_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download UserGroup Developments Report
FILE = '\UserGroup_Developments_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/UserGroup_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Modified_Standard_SAP_Objects_Report
FILE = '\Modified_Standard_SAP_Objects_Report.XLS' .
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/Modified_Standard_SAP_Objects_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Include Developments Report
*FILE = '\Include_Developments_Report.XLS'.
*CONCATENATE LOCDIR FILE INTO FILE.
*W_DATASET = '/Include_Developments_Report.dat'.
*CONCATENATE SERDIR W_DATASET INTO W_DATASET.
*PERFORM INIT.
Download SAP Script Developments Report
FILE = '\SAP_Scipt_Developments_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/SAP_Scipt_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Transaction Developments Report
FILE = '\Transaction_Developments_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/Transaction_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download User Exits Developments Report
FILE = '\UserExits_Reports.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/UserExits_Reports.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download ABAP Query Developments Report
FILE = '\ABAPQuery_Developments_Reports.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/ABAPQuery_Developments_Reports.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
Download Functional Area Developments Report
FILE = '\FunctionalArea_Developments_Report.XLS'.
CONCATENATE LOCDIR FILE INTO FILE.
W_DATASET = '/FunctionalArea_Developments_Report.dat'.
CONCATENATE SERDIR W_DATASET INTO W_DATASET.
PERFORM INIT.
MESSAGE S003(ZCT) WITH LOCDIR.
END-OF-SELECTION.
This routine checks whether file exists if yes downloads it to
the Local PC
FORM INIT.
OPEN DATASET W_DATASET FOR INPUT IN TEXT MODE ENCODING DEFAULT.
DO.
   IF SY-SUBRC <> 0.
      EXIT.
   ENDIF.
   READ DATASET W_DATASET INTO tab_excel.
   APPEND tab_excel.
   CLEAR tab_excel.
ENDDO.
     PERFORM DOWNLOAD_FILE.
ENDFORM.
This routine downloads the data in an XL format on local PC
FORM Download_File .
CALL FUNCTION 'WS_DOWNLOAD'
            EXPORTING
                 FILENAME                = FILE
                 FILETYPE                = 'DAT'
            TABLES
                 DATA_TAB                = tab_excel
            EXCEPTIONS
                 FILE_OPEN_ERROR         = 1
                 FILE_WRITE_ERROR        = 2
                 INVALID_FILESIZE        = 3
                 INVALID_TYPE            = 4
                 NO_BATCH                = 5
                 UNKNOWN_ERROR           = 6
                 INVALID_TABLE_WIDTH     = 7
                 GUI_REFUSE_FILETRANSFER = 8
                 CUSTOMER_ERROR          = 9
                 OTHERS                  = 10.
    IF sy-subrc <> 0.
     message ''.       " Error in file transfer
    ELSE.
      CLEAR TAB_EXCEL.
      REFRESH TAB_EXCEL.
      FILE = ''.
      W_DATASET = ''.
    ENDIF.
ENDFORM.
I have created those files in Application Server running in another z-program in background mode.Then I am trying to download those files using above the program.I am creating those trak/Trak files manually and I can able to see those files in A.S level.But when downloading the same files I am facing the problem.
regards,
Ameer

Can't Print Landscape from Crystal Reports Viewer XI

Post Author: conrad
CA Forum: General
Product: Crystal Reports Viewer XI, version 12.0.0.r130_v20070725 and
Crystal Reports XI, version 11.0.0.1282
Patches Applied: none
Operating System(s): XP Pro SP2
Database(s):
Error Messages: noneSteps to Reproduce:
Download and install Crystal Reports Viewer XI
Open a Crystal Report that prints landscape.
Save report with data.
Open that report with Crystal Reports Viewer XI. Report will display landscape.
Click Print..OK
Viewer will attempt to scale output to fit on portrait paper, with varying degrees of success.
Checking the properties of the report from Viewer (File...Report Properties...) shows a "Page Orientation" of "Landscape" and a message "Page Orientation and size defined by the application (no page information set by report author)."
Any ideas on how to get the report to print landscape? It prints that way from Crystal Reports XI.

Hello Glenda,
as you refer to the legacy technology I recommend to post this query to the [Legacy Application Development SDKs|SAP Crystal Reports - Legacy SDKs; forum.
This forum is dedicated to topics related to legacy SDKs, including the Report Designer Component (RDC), OCX, VCL, and Crystal Reports Print Engine (CRPE).
It is monitored by qualified technicians and you will get a faster response there.
Also, all Legacy Application Development SDKs queries remain in one place and thus can be easily searched in one place.
Thanks a lot,
Falk

Crystal Reports 2008 Excel Export Compatibility Patch - second attempt :)

Hello, I actually have a question related to the following thread, so I posted there and was recommended to start a new thread:
Crystal Reports 2008 Excel Export Compatibility Patch?
Question is related to the following doc, specifically, is this patch still available for CR 2008 or not?:
http://help.sap.com/businessobject/product_guides/cr2008V1/en/xi3_cr2008eecp_readme_en.pdf
A response from Don suggested this wasnt available for CR 2008 although this is confusing since the doc refers to CR 2008. My response was as follows and is essentially the question I still have (more so because we have another PeopleSoft/Oracle customer whos come across this doc and wants to know how to apply the fix for CR 2008). Thanks very much in advance!
Hi Don, I know this is an old thread, but Im also running into the same issue and am confused by your statement since the referenced PDF doc says this patch is available for CR 2008. Did you mean that the patch is no longer available or supported for CR 2008 for some reason? If so, any idea why?
Im a developer for Oracle/PeopleSoft and our PeopleSoft suite includes OEM Crystal. We recently upgraded to CR 2008 for our latest release and we are getting the same complaint from a few customers about not being able to output the XLS in Excel 8.0 compatiibility mode like before (In Crystal 9, we used the \Export\Excel\CompatVersion=80 registry key to enable this). So if this patch is available, it would be a huge benefit for us to be able to point our customers to it. If not, please still let me know eitherway.
Thanks very much!
Andrew

Hi Andrew,
So the story is the Rubik's patch has been available from CR 9 up until CR XI R1 as a simple download. In R2 and above to get it you have to log a case, work with a Report Rep to try to design your reports so they use the new export dll. To get you by until you have time to do so, and after filling out a query for the PM to get info on how to possibly improve the updated export dll to meet your needs, he will then send you the patch on the agreement that this is the LAST time you ask for it.
Support no longer has access to the patch so all requests must go through the Program Manager who keeps tract of who received it.
Bottom line is you need to update the reports to use the new export model.
That old legacy dll was bugging and impossible to maintain.
You can [purchase a support case here|http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=54722300].
This is not a bug and has been this way for 10 years now, time to update your export model and Excel Macro's....
Thank you for your understanding
Don

Crystal Reports 2011 - excel 2007-2010 export

Hello,
I just upgraded to crystal reports 2011 from crystal reports XI Release 2. I am having an issue exporting to excel 2007-2010 format. When I do an export and then open it in excel, excel gives me an error message that the file is corrupt and if I want to recover the contents. When I try and recover the contents, I am greeted with the error below. I am not sure what to do to fix it and would appreciate any help.
Removed Part: /xl/sharedStrings.xml part with XML error. (Strings) Illegal xml character. Line 3, column 19160.
Removed Records: Cell information from /xl/worksheets/Sheet1.xml part

Hi Marina,
What version of Excel are you using to open the report?
Have you tried creating a simple report and exporting it? It's possible something in that report is causing the problem.
Good luck,
Brian

Trouble downloading file from crystal reports to excell

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