Trouble installing Adobe Reader XI

I tried to install Adobe Reader XI on my Mac (OS 10.8.4), but the installation stopped at 96% and has been stuck there for about six hours now.  I can't quit the installation, which means I can't shut down my computer.  How do I quite the intallation?  Also, I have Acrobat Reader 5.0 on my computer.  How do I uninstall that?

Cmd+Opt+Esc will open the "Force Quit" dialogue and you can Force the installer to quit from there. If worse comes to worst, press and hold the power button for five seconds. Your Mac will "power offf". Wait a few seconds more and you can reboot.
How on earth can you have Acrobat 5.0 (which is a Power PC app and CANNOT UNDER ANY CIRCUMSTANCES run on an Intel Mac) on your system? It has to look ike this:
Indicating it's incompatible.
You can use AppZapper to uninstall ANY app on your Mac (it's a free trial)
Then:
Download the offline installer: http://get.adobe.com/reader/enterprise/
Save it, but don't run it yet.
Quit Safari
Go to: Mac HD/Applications
Use AppZapper to "zap" the Reader 11 Application from there
Go to: MacHD/library/Internet Plugins
Trash the AdobePDFviewer.plugin from there
Trash the AdobePDFViewerNPAPI.plugin also
Empty the trash
Mount the DMG and run the installer to reinstall Reader
When it finishes, reboot and open Reader from the Applications folder
Accept the License Agreement

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