Trouble Printing from a network printer

I recently purchased a MacBook and I am having problems printing using the network printer. It's a HP Color LaserJet CM1017 (or 1015) and my MacBook connects to the printer yet never prints. In the queue it says "On hold authentication required"
Please help!

You didn't mention if you're trying to share the printer or not.
Using a popular search engine, the general advice is to delete the printer and add it back in.
Here's a discussion with more details in a non-apple forum --> http://naleid.com/blog/2009/11/01/snow-leopard-shared-printer-job-on-hold-authen tication-required-fix/

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Having trouble printing over a home network to a Canon S9000 from iMac

Hello there,
I recently bought a iMac and am having trouble printing to my Canon S9000 over my home network. If I hook up the printer to the iMac I can print to it, but the PC that is also hooked up to the network can't. If the printer is hooked up to the PC, the PC can print to it, but the iMac can not.
I downloaded the S9000 driver from Canon and installed it on the iMac. Then brought up the printer in system preferences. I found my printer OK, but I can't seem to find the S9000 driver in the list.
When the printer is hooked up to the PC and I try to print to it from the iMac this is the error I get: "Error Number : 311 Printer is in use or an error has occurred. If an error has occurred, eliminate the cause of the error."
Any help is greatly appreciated!
Thanks!

Your problem is due to the way that Canon wrote the drivers for that printer. It can be shared to Windows machines if it is on a Windows machine, or to Macs if it is on a Mac. It can't be shared cross-platform. It is not supported by GutenPrint, so there is no CUPS system driver available; if there was, you could put it on the Windows machine and share it, and use the CUPS driver to print on your Mac.
I'm sorry, but that printer will not ever be able to be shared cross-platform unless and until Canon rewrites the drivers. I'd not recommend holding your breath while waiting.
The best solution to cross-platform printing is to get a network printer. Many vendors, including Brother, Canon, Epson, and HP, make them, some of them at fairly low (under $100) prices.

Troubles printing to a networked HP printer!

If you can see the networked HP printer but still nothing prints, or if you are thinking about buying an HP printer this weekend - you may be interested in the following HP link which lists the printers that can be successfully networked. I have been racking my brains for weeks to resolve this issue- could save you alot of time!
Copy and paste- its very long!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00041866&cc=us&lc=en&dlc=en &product=1146332&dlc=en&lang=en
Justin

OK, I'm back.
First, the good news. We've consolidated the offices, and the 8500 in fact does work.
But.
The 8600 still doesn't.
I have tried:
Rebooting the router and computer.
Changing the filter multicast value on the router so the filter multicast is now on.
I re-set the connection to the network.
I installed the drivers from the CD that came with the printer.
Several of the folks who have moved to the new site are having trouble with this printer, so it isn't just me.
To reiterate: I can see the printer. I can see it via a web connection. I can see it via the HP Utility. I can get the supply levels readout. I can print diagnostics page from the utility. But print jobs fail. A print job connects to the printer, I can see a "low on ink" notificication, the printing supposedly starts, but it hangs at 1% complete.
I think some of the new folks were having trouble printing from their windows machines, but I'll have to check tomorrow when everything settles down from the move.
Carlisle

I am having trouble printing to an Epson XP600. It is a new printer and it has been replaced because we thought it was the printer. Basically, when I print from Excel, only color will print.

I am having trouble printing to an Epson XP600. We have replaced the printer and we are still having the same problem. When I try to print from Excel, only the color prints. Any suggestions?

Has anyone else had issues not being able to print black (such as a document)? My photos print great, but when I try to print a simple black-ink document, it won't work. Any suggestions?

Can't print from a network computer to my HP Deskjet D2680 on a Windows 7 computer

I have an HP Photosmart 2610 all-in-one printer connected to my HP desktop computer via a USB cable. The computer is running Windows 7 Home Premium (64 bit). I downloaded the current software and drivers from Hp (364 MB). I can print to this printer from any other computer on my home network.   So far, so good.
Now the problem. I also have an HP Deskjet D2680 printer connected to the same HP desktop computer above via a USB cable. I downloaded the current software and drivers from Hp (101 MB i think).   I can print to the D2680 from the HP computer, but I cannot print to the computer from any computer on the network. The print request does not generate an error. Nothing happens. No print job shows up in the print queue on the HP desktop computer.
When I add the D2680 as a network printer on any of my other computers, the D2680 printer is seen. The Add Printer function knows that the printer it is a D2680 printer and sets up the correct printer driver. Everything appears fine, but I just can't print to it from any network computer.
I then tried to add the D2680 as a local port... no luck. I identify it as \\ computer-name \ share-name, where computer-name is the name of the HP computer, and share-name is the name assigned to the D2680 when I shared the printer. On the HP computer, user passwords are turned off and all sharing options are turned on. I also modified the D2680 security to allow full access from NETWORK.   When I ty to create the local port... Access Denied.
Does the D2680 support network printing? If not, why? If not, someone from HP should be demoted to the mail room for that decision. If so, it is not working. So what do I do? Take a sledge hammer to it, then go buy another printer?
So much for plug and play.   It's more like plug and cry.
Thanks in advance for your suppprt.
David

I found a thread about the HP Print & Scan Doctor software tool. I downloaded and ran it. It detected a conflict with the D2680 driver / software, so I uninstalled the driver / software. I then reran the software install, and now everything works fine.

Trouble Printing Multiple Pages in Quick Succession - LaserJet P4015x - Networked Printer

Hi,
We are currently experiencing problems printing multiple pages in quick succession. We use a bespoke Microsoft Access Database to run our Sales Order Processing. As part of this software we print 3 part invoices, credit notes etc on different coloured paper. We do this by printing to different printer trays. Originally we tried automating the printer tray configuration through VBA code using one report and changing the print tray as part of the print process but were having problems with Microsoft Access freezing. As result we have resorted to printing 3 different reports straight after each other (using VBA code) but with each report specified to print from a different tray.
We are current using tray 2 (500 sheet feeder - standard A4 paper), tray 3 (500 sheet feeder - standard A4 paper) & tray 4 (500 sheet feeder - standard A4 paper).
The current setup does print a copy from each tray and does give us what we want apart from the whole print process being very slow.
The first page comes out from tray 2 at the normal speed you would expect from a network printer but then we start to have issues.
Sometimes the second page from tray 3 will come out quickly but the third page (from tray 4) will be very slow or both pages 2 & 3 will be slow to print. There seems to be no pattern as to why these are slow. To make matters even worse sometimes it will print correctly and all three pages come out in very quick succession (although rarely).
We are using modern PC's (running Windows XP SP 3 with 2GB RAM & 160GB HDD) and the print command is definately being sent to the printer in quick succession - as far as I can tell. I have tried to setting the printers to print through the server and setting them up to print directly to the printer using the built in print server in P4015x.
The printers are networked to a Windows SBS 2008 server with quad core processors and 16GB RAM. The server is only used as a file and print server and is not under heavy load.
I will also point out that I have tried printing to another HP printer (4250dtn) and it has exactly the same problems.
I have removed advanced printing features from the printer driver setup on the client PC's but it does not seem to make any difference. I have also tried printing directly to the printer rather than spooling.
I have updated the drivers to the latest one on the HP website and still no change.
I would appreciate any ideas any one might have to sort the problem out.

Did you ever solve this?
I'm doing the exact same thing: three print outs in succession to a specific tray on a network shared printer and occasionally getting a MS Access printing error 2212 counldn't print you object. Printer setup is saved with the reports one for each printer tray.
I'm printing from bespoke MS Access 2002 application using runtime to HP LJ 4100 on Citrix terminal server session.
Any info you have would be appreciated.

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I cannot print from my ipad. It is connected to the wireless okay. I have only had this ipad for a month and while I am not sure I think it has been okay to print before 2 days ago, when I tried to print and I got the message "Airprinter not found" Has anyone experienced this and if so what did you do about it? I have no trouble printing from my computer.

... Has anyone experienced this and if so what did you do about it?
I rebooted my Airport Extreme.
Try rebooting your router. Make sure its firmware is updated.

I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and d

I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and downloaded Adobe Reader X instead and that still doesn't work. I have Windows 7.

Hello,
Please follow the link to troubleshoot the printing issues with Adobe Reader:- Troubleshoot PDF printing | Acrobat, Reader.
Regards,
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SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

If you are having a problem printing, scanning or faxing with any HP Printer because of it going offline and constantly disconnecting from the network, here is the fix!
I figured this all out after many unsuccessful attempts with HP Support, my Internet Service Provider and various troubleshooting tasks including reinstalling HP software over and over and over. Well, through self teaching on the internet and 6 grueling months of research, I FINALLY figured it out. OMG! I am a Paramedic (not IT) and somewhat computer literate but by far no expert. I here all of you! Nobody seems to have the answer but I am 97% sure that I do. Either way, please reply back and let me know that this did in fact work for you! :-)
It doesn't matter if your printer is installed wirelessly or wired. Don’t worry about reinstalling your software, no recycling your printers’ power or your Router/Modem. The reason your printer is unstable on the network and continues to either go offline or disconnect from the network is NOT because the software is glitched, it’s not a firewall problem per say, it’s not a router problem, there isn’t a problem with your power cord, it’s because most networks use a “range” of IP addresses and for security purposes, it sort of “cycles” the various devices’ IP addresses to decrease the chance of an attack. A printer is no threat but the “network” doesn’t possess human intelligence so it doesn’t know this. Below are my step by step instructions on how to basically make your printer hold its IP address (static IP) instead of changing back and forth through a cycle therefore dropping your printer off the network or disconnecting.
Funny, if you are someone who has had items in your print cue, they won’t print, and you turn your printer off and then back on and suddenly your documents print…well, join my club. The reason this works is because when you first turn on the printer, it starts with the same IP address before it cycles. If you are someone who sits there for a while and suddenly your documents print without you changing anything…this is because through the IP cycle change, it hits your printers IP address and the network will allow it to print. Not very funny, I know. It took me forever to figure out why my printer would print sometimes but not all the time. Since I figured this out, I can SCAN, PRINT and use all of the features of my installed HP software such as HP Solution Center, Photosmart Essentials.
On your printer, go to menu/setup/network and press OK. Inside the network menu, print a "network configuration page" so you can see the IP address and other settings for your printer.
Now, go back to main menu on your printers’ screen. Or you can go to your web browser and type in the IP address using the decimals too and this will take you to your printers’ web page. Choose: setup\network and press OK. Look for IP settings and press OK. Choose "manual" instead of "automatic". Enter the IP address there manually as well as the default gateway which you can see on the network configuration page that you printed earlier. Note: If you manually set the printer's IP, make sure that it is outside of your router's DHCP range. Otherwise you may run into an issue with duplicate IP's on your network. (If you don’t know how to do this, write back and I will explain). Don’t forget to click “save changes”. Now, restart your computer and print anything you want. :-)
A trick I often use with printers in DHCP networks:
In Printers and Faxes right click on the printer and select “properties”. Click add a new port. Choose standard TCP/IP port configured to the printer host name. Read the hostname from the printer's network configuration sheet.
Using my method means that you always connect to the printer even if its IP changes (which may happen with dynamic configuration). This does not jeopardize your network security. It just tells your printer to stay put and stop traveling the IP address highway. :-)
This question was solved.
View Solution.

The DHCP range is the range of IP addresses the router hands out automatically as devices join the network. The DHCP range is determined by the router and each brand has a range set at the factory (that can be changed by you).
Your D-link's DHCP default range is 192.168.0.100 to 192.168.0.199. So, outside the DHCP range is .2 to .99 and .200 to .254.
Attached is a handy cheat sheet.
You can change this range by entering the router's settings page - type the router's IP address into a browser, enter the login info and navigate to the DHCP settings area (varies based on router, hunt around).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
Attachments:
Router Facts.pdf ‏25 KB

Trouble printing from mac to windows printer

I purchased my first mac last weekend and successfully set it up on my home network which is shared with my windows xp desktop. My HP deskjet printer is shared on the network through my desktop windows pc (not on a separate printer router). My mac recognizes the printer on the network but it prints meaningless garb when I ask it to print a document. Any suggestions to rectify my printing problem???
iBook G4 Mac OS X (10.4.3)

I followed the instructions at http://www.ifelix.co.uk/tech/3012.html and am having the same issue. Whether setting up manually or using Bonjour, it seems that you have to select an Apple Driver. The problem is that the Windows 7 does not provide Apple drivers. Luckily, I have an old XP installation CD so I can access the printer drivers I need, but because I already installed the printer drivers from my printers CD Windows will automatically install with that driver, not giving me the "have disk" option.
So I tried to install with Bonjour again, which allowed me to pull up the drivers from teh XP installation disk, but then gave me an error that I didn't have permissions to install the selected printer.
So I deleted the Canon driver for my printer from Windows 7 and went through the process described at http://www.ifelix.co.uk/tech/3012.html again. This time I was able to select the Apple Color Laserwriter printer from the XP installation CD, but I got an error message saying that Windows was unable to find an appropriate driver.
At this point, after a couple hours trying to do a simple file share, which should only take 30 seconds, I'm giving up being able to print to a printer connected to a mac from my Windows 7 laptop. Now I have to open files on the mac from the network file share to print.
Mixed having both Macs and Windows machines on the same network is a recipe for a headache.

7525 Wirelessly connected, loses internet connection, will not print from wireless network

Have a 7525 Photosmart printer (approx 7 months in service) that has been working great until now. I had to change the dsl/wireless router over the weekend and now I can't print wirlessly from the network. According to the printer diagnostics, the printer is connected to the network but each time I try to print, the computer being used can't find the printer. Checking the Wireless Network Test Results page, all is fine except there is no internet connection. Restoring the internet connection requires a 're-boot' of the printer, i.e., switching it off and unplugging, after which network printing is restored. However, that only lasts for a very short time, less than 1 minute, then no more network printing.
I think there is something fishy with the IP address. HP Print and Scan Doctor can't find the printer using this address. Typing the IP address into the browser gets an error message that the page cannot be found. That address should lead you to the printer page, but it does not. Changing the router resulted in an IP address change for the printer, but I wasn't even able to manually set the IP address via HP troubleshooting as it required the ability to get to the printer page from the IP address.
I am rambling on, but I have reached my knowledge limit and hope that someone can give me some other suggestions on what to try next. Thanks

Hi Seenders and welcome to the HP Forum,
I understand that you are having connection issues with the printer on the network. I will try my best to help you resolve this issue. In this document for Printer Does Not Maintain Wireless Connection are different solutions that may resolve your connections issues. Once you have the printer up on the network make sure you update the IP Address on your computer.
I hope this information is useful. Let me know how it works out.
Thank you,
I worked on behalf of HP.

I am having trouble printing from my computer. The printer keeps giving me an error message.

I have an hp officejet 6500A printer, i am having trouble printing from my computer which is an hp windows 7 64-bit to my computer. I keep recieving an error message on the printer stating that the paper size or type does not match. What do I need to do to get my computer to print to my printer?

Hi - A couple of things to try. First, in whatever app you're in, go into File, Print and Printer Properties and set the paper size appropriately. After that, go into Page Setup in whatever app you're in and set the appropriate size in there as well. In many cases, this problem is caused by different sizes being set within the printer driver and the app. If that doesn't work, go back into Printer Properties and try choosing a different paper type (Plain Paper). I've also had that resolve the problem before.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Trouble printing USPS labels from E-Bay with HP Photosmart D110

I am having trouble printing shipping labels (USPS) from E-Bay with HP Photosmart D110. I was able to print for a short while after I bought it, but I tried later and the printer freezes up. It will show printing, but will freeze up until you x out. I am using Windows XP on a 6yr old Toshiba Satellite laptop. I have downloaded the HP utility that troubleshoots some printer problems, and it will fix the problem sometimes. I also have went in and turned printer spooling off, then back on. This has helped a few times. It takes me on the average, 40min to get one label to print. I am a seller on E-Bay and print labels daily. Any suggestions or advice would be appreciated.

The envelope size that you might be talking about is a 6.75 Regular, or 6.75R. If you were printing on window envelopes, it would be 6.75W. In all my life, I have never heard of a #6 ep. Yes, you have a challenge with 6.75 because the rollers are not in the correct place for this size of item. In order for me to print 10R envelopes, I have to insert a precut sheet of paper inside the envelope so that the envelope pulls correctly and doesn't get jammed. You might try this with your 6.75 and see if that works for you.

HP Photosmart Premium C310a printer keeps disconnecting from my network.

My HP Photosmart Premium C310a printer keeps disconnecting from my network. I have tried disconnecting my Firewall and AVG virus software, all to no avail. Can anyone help?

This is an issue I have seen multiple times, and telling people to check their network settings, or to fix wireless settings does NOT address the root cause of the problem.   For those who are English-impared, here is a very clear explanation of what is going on:
The printer is REMOVED from devices and printers, seemingly at random.    This is NOT a problem with "The printer is not printing", where fixing the network or resetting IP addresses will fix it.   The printer is GONE, and needs to be added again.
I know networking, and at no time should a loss of connection cause the printer to just be removed from Printers and Faxes, Printers, or anything like that.    If the connection is lost, the connection is lost, but the printer SHOULD still be set up in Windows, just pointing at the wrong place(if the IP address has been changed).
I suspect that it is more likely that the HP Update software is the culprit, and will test that theory today with a customer who has this problem.    It also seems to be limited to the HP Photosmart line of printers, since the Officerjet line does not seem affected by the bug.

A user is having trouble printing. Print jobs take FOREVER when they used to speed through

A user is having trouble printing. Print jobs take FOREVER when they used to speed through (despite linked images, etc)
These are just some notes from our troubleshooting:
User was trying to print out InDesign document however during the flattening phase, the computer would stall and would not print out the document.
The document does not print out using double sided or single sided.
The first time I went out, all I did was a system restore and uninstalled mcafee security plus because we're on a university network and sometimes the firewall blocks network printing, and that worked. She tried to print again later and it went back to taking 30 minutes for a print job of about 19 pages. These print jobs used to take about 5 minutes at the most to print entirely, but they queued up immediately, versus now, it takes about 5 minutes just to get to the printer.
Further troubleshooting that I did on a separate day:
Printer was printing fine in November - problem started at some point this month (December)
Printing is fine elsewhere, including in Adobe Acrobat
I was able to print one page just fine - it had no images (tried to print the same page later, took forever)
Some of the images are very large (100MB+) photoshop files (again, they were there before and it printed fine) - these images are linked (with no link errors)
She prints to a network printer, but there's no firewall on (again, printing is fine elsewhere)
She's essentially printing with the default settings, she just centers her print, instead of the default layout.
Now even printing with the default print set (not changing any print settings at all) doesn't work. Jobs take 30 minutes. I can't figure out if it's file specific or where the problem is. Since she has no custom settings, my next option is to just do an uninstall and reinstall, but I'm worried that the problem will still be there. I was starting to think that maybe the file is just so corrupted from all the force quits that that's causing the problem, but... I'm running out of solutions.
Any help?

I have only worked doing layout for one business in my past. In that job our department would sometimes experience slowdown in printing from time to time. However, we began to see extreme slowdowns over a month period. It was finally tracked down to two things. One was something about the RAID array going bonkers. The other was some of the CAT cabling going bad. It only affected large print jobs and copying large files through the network. Even so, it was not 100% of the time. Sometimes things went along smoothly.
Point is, have your IT people been invited in to experience the issue and see if anything in the network is causing at least latency issues?
Take care, Mike

MS office 2008 now crashing when we try to print. No changes to computer; same old software. New printer 9 months ago, no trouble printing until last month. Other programs (adobe, mac) print fine. What can I try?

I have an iMac from 2009. It's running OSX 10.6.8 and we've used MS Office 2008 for Mac all along without any trouble. We replaced our printer 8 or 9 months ago, and we've had no trouble printing from any program until the last several weeks. Now, when we try to print ONLY from word or excel, the print window appears, but then the spinning rainbow comes up, followed by a Microsoft crash message: "Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience." I tried to trick it into making a PDF, but the crash comes too fast. The only change to our entire Mac ecosystem is the following: We also have a Macbook Pro that has the 2nd allowed installation of the same MS Office 2008 for Mac. Due to liquid damage 6 weeks ago, that computer was replaced and all of the data and applications were moved from the dead one to the new one. Could this possibly be because microsoft detects a "third" computer "using" its software? I'm guessing no because I've seen several threads about problems similar to mine, and none mention licensing issues. In terms of troubleshooting, I've shut down, unplugged, restarted and tried newly created docs as well as old ones. Same results, no matter what.

http://answers.microsoft.com/en-us/mac/forum/macoffice2008?tab=Threads
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.2), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

Trouble Printing from a network printer

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