Trouble with buttons on a call

Whenever I am on a call, I hold my phone close to my ear and face, and it happens to accidentally hit one of the 6 keys on the screen (like mute, keypad, contacts, etc.) So while I am on a call, I either get muted so the person can't hear me, or I end up calling someone on my contacts that I didn't want to call... Is anyone else having this problem...what can I do?

This should not happen.
The iPhone has what is called a Proximity sensor that detects when you lift iPhone to your ear and immediately turns off the display to save power and prevent inadvertent touches until iPhone is moved away.
http://www.apple.com/iphone/technology/
If this is not working properly, I'm not sure a Reset or Restore will be beneficial but will likely be what AppleCare has you do first and if no change, your iPhone will be picked up for inspection/testing for repair or possible replacement.

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