Trouble with getting the wireless to work with HP Laserjet P1102w printer

Hi really struggling
I just bought the HP Laserjet P1102w as it was advised that it would run my apple products (Mac OS 10.6 Snow Leopard laptop and ipad).
I have mangaed to set up printer to work using the USB cable to the laptop. Success.
BUT i am finding it impossible to get it to work with wireless on any devices.
I get as far as network selection in set up and nothing is in the list (unlike USB which has the printer named) - so i click the 'create' button and input my network/SSID code , which is a BTHub. I assume this is correct? Or is it an address to be found elsewhere ? I have downloaded driver and software (update HP Firmware utility)
which I believe to be correct from the HP.com website for the operating sytem of the mac.
I have also followed a number of videos but often the process does not follow the video sequences.
I have tried to speak to PC Word 'know how team' who sold me the printer but they had no knowledge at all to help this situation. Any help would be much appreciated - this seems l ongoing problem for some other users.

Hi @bgriffiths60 ,
I understand that you are having issues setting up the printer over the wireless network. I would really like to be able to help you resolve this issue.
To check your network Encryption type, go to the Apple, System Preferences, Network, click the Advanced button/double click the network name. (shows WEP or WPA)
To check the network password follow these steps:
On the Apple menu bar, click Go, select Applications, Utilities, Keychain Access, double click the network name,
check the box to show the password, type in your Mac password to view it. (some networks have a shortcut password setup)
Make sure Safari is set as the default browser. Sometimes the Embedded Web Server won't open in other browsers.
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Restore the printer defaults: Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IPv4 address are cleared.
HP LaserJet Pro P1102 and P1106/P1108 Printer Series - Printing a Configuration Page.
Go to the Apple, System Preferences, Print and Fax.
Double click on the P1102w.
Open the Utility.
Click Printer Setup.
Click HTML config.
This should open the Embedded Web Server for the printer.
Click the Networking tab.
Click Wireless from the list on the left.
Under Communication Mode , click Infrastructure.
Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
Make sure you select either hexadecimal or alpha depending on your password. (very important)
Apply the settings.
In the confirmation box (changes have been saved), click OK.
You should get a solid blue light on the printer shortly.
Then all we have to do is delete the USB driver and add the network driver.
Click on the Apple.
Click System Preferences.
Click the Print and Fax icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (P1102w Bonjour)
Test the printer.
If you have any issues with the HTML config opening then do the following steps:
Close any applications.
On the Apple menu bar, click Go, Computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
Then delete the USB driver and add the network printer.
If there is anything else that I can help you with just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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