Trouble with step 8?

Hi. I am having trouble with step #8 of the walkthrough and cannot seem to find anyone else with a similar problem. When I try to install flash player, something pops up telling me to close all web browsers I have up. I do this and then click 'retry' but nothing happens. It still shows that I have a safari browser open even though I do not. I have tried and re-downloaded it several times, checked and double checked that I do not have any browsers open, and it still ends up not being able to install. I looked at all of the troubleshooting solutions and FAQs, and looked at the message boards but it appears that this is an uncommon problem. Help is much appreciated! Thank you!

Hello,
On Mac, when you close the browser the application continues to run.  You need to quit the application for the installation to proceed.  Open Activity Monitor in Applications > Utilities.  Look for Safari, select it and then select 'Quit Process'.  You may need to adjust the filter to view 'All Processes' as initially it defaults to 'My Processes'.
Maria

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    description Vitthal
    name User2 Vitthal
    ephone-dn 3 dual-line
    number 203 secondary
    label 203
    description Neil
    name User3 Neil
    ephone 1
    video
    username "user1" password 201
    mac-address 0018.18EE.947F
    type 7961 addon 1 7914
    button 1:1
    ephone 2
    video
    username "user2" password 202
    mac-address 0018.18BB.B973
    type 7941
    button 1:2
    ephone 3
    video
    username "user3" password 203
    mac-address 0018.1885.6BA2
    type 7970
    button 1:3

    Hi
    Please find enclosed debug attachment for voice ccapi and ephone. First, I called from outside. Extension 202 rings but when I answered on extension 202 nothing happens. Replace the rceiever and the pone starts ringing again.Second step. I tried to call out by dialing 9 and then number but after a while phone displays unknown number.
    Thank you for your help.
    Vitthal

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