Trying to change ownership of my old iPod. The advice here is to go to "Devices" "Summary" "Restore", but I find "Devices" does not offer "Restore" but only "Sync", "Transfer", "Backup", and a greyed "Restore from backup."
Trying to change ownership of my old iPod. The advice here is to go to "Devices">"Summary">"Restore", but I find "Devices" does not offer "Restore" but only "Sync", "Transfer", "Backup", and a greyed "Restore from backup."
What I don't understand is that your iTunes looks different from mine--just a little bit. You have 3 circles, red, yellow, and green, in the upper right end of the top bar. INstead I have a square that is half gray. When I click it, I get a menu very similar to the menu under "File."
The only place I see an entry for "Devices" is under "File," but it only gives the 4 options I mentioned before (see below). There is no "Summary."
Here's another screen shot after I added an album to music. Now all the choices under "Devices" are grayed.
Similar Messages
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Replacement iphone - trying to restore from backup, but iOS v 6 running and won't update from recent backup. How do I ensure I get all my photos etc onto new phone?
ThanksIf you're old phone that was repalced was a higher version of iOS, it wont be able to restore. Update your iPhone to the lastest iOS 7.0.4 and try to restore it then.
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My daughter accidentally reset her ipod4 to factory settings so I restored from the last iCloud backup. All her photos were on camera roll so I believe they should have automatically been backed up, but none have been restored. Why?
When she plugged in the ipod last night it backed up again so that now shows as the latest backup. No previous backups are listed so I do not seem to have the option to rerun the old one. She had many pictures on the camera roll taken from well before July. I can only presume that the backup in July must have been incomplete - but then I didn't think it was supposed to list as an option to restore from. Luckily many of the photos had been backed up on the pc but I am very frustrated as to why the icloud backup didn't protect them. Thank you for your advice though, I appreciate it.
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I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
hi, i have tryed to install os x leopard, (its a old imac) , disk utility is greyed out , my install dvd cant find any hdd to install on , my only way to format and configure is through terminal but dont know what commands to execute...
i tryed diffrent commands such as diskutil eraseDisk JHFS+ Disk1
diskutil list , wont show up my harddrive , i now its functionally cause it shows up in disk utility with name and i can get info about it , but everything is greyed out can only switch between "erase , partition , recover , Raid ,....
when i click the apple in the top left corner the whole menu is greyed out... what to do ? help me please
Sincerly AppleNoob92
p.s i have no experience in apple imac's at all never used before, but im kinda windows nerd so computers i understand but this imac make my insane, cant seem to find any solutions anywhere on the WWW....Your HD may be crashed, so you probably should use the oringinal install discs to run Apple Hardware Test in extended mode. If error codes appear this confirms a hardware failure. In addition you cannnot repair the HD using Disk Utility from the startup disk, you have to use the origninal Install discs that shipped with the computer or the most up-to-date version of OS X on a disc that you have.
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I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?
Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
Have you thought about turning auto syncing off?
Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ... -
I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question.
Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
~Lyssa -
I bought a new laptop and used Windows Easy Transfer cable and moved all files from one computer to another. I installed iTunes and found my iTunes music Library. However, when I plug in my iPod it says it is already synced with another iTunes Library.
I don't see anything in Help that shows when you already have transfered all the files over. Why would it want to erase and sync when I already have all the music folder copied over? I didn't have an issue when I had another technician copy from one laptop to another. Home sharing is also on but not being recognized.I suspect you only migrated the media folder instead of the complete working library. Either review the transfer process and copy over the entire iTunes folder from your old profile's music folder or see Recovering your iTunes library from your iPod or iOS device.
tt2 -
I have deleted my photos but have icloud. when i log into icloud it doesnt give me an option to view these photos at all. my photo stream is only showing photos from another iphone in the house. i am unsure if i do a restore from back up if this will work. i really dont want to lose these photos but i am very unsure of what to do to resolve. can anyone please help?
thank youIf you had Photo Stream enabled with your iCloud account settings on the iPhone, photos in the Camera Roll should have been transferred to your photo steam automatically when the iPhone was connected to an available wi-fi network.
Your photo stream is not available when logging in with your iCloud account with a browser on a computer.
Why were the photos in the Camera Roll deleted?
Photos/videos in the camera roll are included with your iPhones backup. If your iPhone's backup has not been updated since the photos were deleted from the camera roll, you can try restoring your iPhone from the backup. -
Restoring a backup! "Blackberry ID on device does not match"
hi,Im facing an issue and Im sorry if this topic has been discussed in before as I could not spot it out anywhere/could not find the right solution.I was facing an issue of "other data" to be filled up with 11 GB unnecesarily on my Z10,so i read some blogs and support forums which guided me to wipe my device and remove any unnecesary applications or sideloaded apps which i have never installed or used. (just fyi) As soon as i took my backup and did a security wipe ,i tried to use the same blackberry id which I had been using previously all this while,but at first it said my password was wrong,all right i can agree that i must have forgotten my password which I mostly tend not to agree to;Why? because all my passwords are same related to this email id/blackberry ID of mine.Moving on,I reset my password using internet explorer and going to the link blackberry provided and thankfully I was over that.But another issue just rised,i could not see any of my data restored,such as app world apps,my contacts,bbm contacts or anything for that matter.Secondly,when i try to restore my backup file it says "the blackberry id on the device does not match" ;whereas the ID on my PC and my z10 is exactly the same.I need urgent help please,i would be really glad as my phone is as good as a nuked bb where I cannot do my daily business tasks or chat or do anything.Any help would greatly be appreciated,thanks
I have exactly the same stupid problem! it isso anoying, worst is this isnt even my device it is a clients backup in my shop!! is there no solutionto this??? Please blackberry we need some support here!
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I have an iPhone 4. I unplugged my phone during an update and have lost all pictures, text messages and videos from the last year. Is there any way to restore from a certain date to recover them?
If you have a current backup you can restore your phone to that backup. http://support.apple.com/kb/HT1766
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I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?
Can't you try the email option instead?
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my ipod touch 2g is on black screen.when i connect it to my pc it is not recognizing it.then i opened i tunes and put the phone in dfu mode it says an ipod is detected but it cannot be restored error 1600.plz help me...
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
How can I download apps on my old ipod touch? It tells me I need iPhone3.0 software, but iTunes tells me I have the latest available (software 2.2.1) for my iPod.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
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I am trying to manage my "Location Services" on my iTouch but the device does not allow me to make changes. The screen is grayed-out indicating that changes cannot be made. Anyone experience something similar?
Do you have any Restictions set? (Settings>General>Restrictions)
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