Trying to convert pdf to word. A msg box is open on the right side of the screen that says, "retrieving current session status..." It's frozen. What can I do? Thanks.

Hi Dewey,
Are you trying to convert via Adobe Reader? If so, are you able to close and restart Reader (you may need to force quit, or use Task Manager to quit Reader if it's truly frozen)? After restarting, choose Help > Check for Updates to make sure that you have the most current version.
And, if updating Reader doesn't help (or you already have the most current version), please try converting that same file using the ExportPDF web interface at https://cloud.acrobat.com.
Please let us know how it goes.
Thanks!
Sara

Similar Messages

Im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

Try removing said card then re-enter all card details, if still no joy then try a different card to see if it is the card or a problem with your iTunes account, one other thing that you could try is changing your iTunes password as this sometimes cure thing as well.
Also have a look at your purchase history to see if you have any items that are still waiting for payment as this can sometimes screw up your payment method, if this is the case then I would defiantly try a different card.
If none of the above work then I would contact iTunes support.

'unexpected error' when trying to convert PDF to word

THis keeps coming up in the forum and hasnt been answered. trying to convert PDF to word but it says there is an unexpected error. help please.

Hi!
Please send us a copy of the file here with a brief description so we can take a look at it. Thanks! Sorry for the problems.
Dave, Adobe

I am trying to convert PDF to word. With my PC I get a message "Error occurred while trying to access the service. It worked fine for a long time. Has been doing this for days now with all files i try to convert.

I am trying to convert PDF to Word with Adobe Export PDF on my PC. I get the message " error occurred while trying to access service". Has worked fine in past. Has been doing this for a few days now on all files i try to convert. Any ideas?? Thanks

Hi bert090909,
Are you trying to convert your files from within Adobe Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates. Earlier versions of Reader could cause the specific error that you're reporting.
Please let us know how it goes.
Best,
Sara

When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service" Never had problems before how can it be fixed

When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service" Never had problems before how can it be fixed??

It appears that you have a subscription to one of Adobe's online subscription sersvices.
Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
Some resources for following up with question about Adobe online services.
To contact support for acrobat.com subscription services:
https://www.acrobat.com/misc/en/contact-support.html
Other links to support:
http://helpx.adobe.com/contact.html
http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
Phone support (for a fee - have credit card ready)
800-833-6687, Mon - Fri, 5AM - 7PM PT
Be well...

Hi, am trying to convert pdf into word. I have 30 days trial, however, everytime i try to convert it's asking to subscribe, Why is that, what is the purpose of the free trial?

Hi, am trying to convert pdf into word. I have 30 days trial, however, everytime i try to convert it's asking to subscribe, Why is that, what is the purpose of the free trial?

Hi oj1,
Since you mention a free trial, I'm guessing that you have an Acrobat trial (Adobe doesn't offer free trials of the Acrobat.com online services).
If you do have Acrobat, you can use the Save As command in that application to save directly to Word format.
Please let us know how it goes.
Best,
Sara

I receive an error when trying to convert PDF to word. Pls help, I have a paid acct.

I receive an error when trying to convert PDF to word. Can someone advise on how to resolve?

"an error" really doesn't tell us much.
Assuming that you use the ExportPDF online service, I suggest that you Contact Customer Care - click on the Still need help? button to chat or talk with an agent.
[topic moved to ExportPDF forum]

Cannot convert pdf to word - just spins and says retrievin current session status - has been doing it for days

Cannot convert pdf to word - just spins and says retrievin current session status - has been doing it for days

Hi da522811,
Are you still having trouble converting files? It sounds as though you may be trying to convert via Reader, is that correct? If so, please try logging out, and then logging back in. You may need to log out via the web interface at https://cloud.acrobat.com if you don't have access to the Sign Out button in Reader.
Please let us know how it goes.
Best,
Sara

I cannot convert pdf to word even thuogh i have subscribed to the service, please advise. Invoice Number 0646799448.pdf

I cannot convert pdf to word even thuogh i have subscribed to the service, please advise. Invoice Number 0646799448.pdf

Hi gregorr22536759,
I've checked your account, and it appears that there was a payment processing error. Please Contact Customer Care so that an agent can help you resolve that.
Best,
Sara

3-wk old iPad won't turn off. Has words on the screen that say "iCloud Backup, This iPad hasn't been backed up in 3 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi." The message has OK below it but won't disappear. HELP!

Three week old iPad won't turn off. Has words on the screen that say:
iCloud Backup
This iPad hasn't been backed up in 3 weeks.
Backups happend when this iPad is plugged in,
locked, and connected to Wi-Fi.
OK
When I click on the OK button nothing happens. I have tried to turn the iPad off and restart but I can't even do that. What is happening with the iPad?
Thanks
Mary

Fantastic, thanks so much.
This also helped my problem.
You're a gem!
Have a great one
Jess

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried r

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried removing the game several times and reinstalling but the box still appears, I even tried installing the game on a different apple I'd, and still the box is there, do you k ow how to fix this?

Hi Bev076,
I would try these ideas first:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that doesn't resolve the situation, I would suggest reporting it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Take care,
- Ari

My software is STUCK on "Retrieving current session status" What is this and how do I fix it? i am not able to convert any files at all!! Please help!

My software is STUCK on "Retrieving current session status" What is this and how do I fix it? i am not able to convert any files at all!! Please help!

Hi JulietaQ,
In order to help you better.
Please let me know which application or Service of Adobe you are using. If this is subscription i would request you to log-out and log-in back and let me know if that helps.
~Ajlan Huda

TS1538 My ipod 4th gen. is stuck on recovery mode, and it is stuck on the screen that says connect to itune. I tried plugging it to the computer with an undamaged cabel and bringing up itunes, but itunes or my computer isnt reconizing it.

My ipod 4th generation is stuck on recovery mode and is stuck on the screen that says to connect to the itunes store. I already tried using a non-damaged cable and connecting it to itunes, but the ipod is not showing up as a device on my computer or on itunes. I cant fix the recovery screen until i can coinnect it to itunes... so does someone have any suggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Everyday when I open Firefox a msg come on the screen that says "It is stronly recommended that you apply this update for Firefox ASAP." The connectivity server will not connect. Is there some way to disable this request?

Everyday when I open Firefox a msg comes on the screen that says "It is strongly recommended that you apply this update for Firefox ASAP. When I try to install, it will not connect to the connecting server so it just clocks forever.

See:
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.
XP:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Error when trying to convert pdf to word

an error occurs when I try to convert pdf to word, it says, "an error occured when trying to access the service."

how do you fix it?

Trying to convert pdf to word. A msg box is open on the right side of the screen that says, "retrieving current session status..." It's frozen. What can I do? Thanks.

Similar Messages

Maybe you are looking for