Trying to download updates on iPad but the incorrect user name keeps coming up. How do I change it without changing my correct user name that works on all other devices?
When trying to download updates on iPad, the user name it is accessing is not correct. All other devices and actions are working correctly with the correct user name. How do I fix this?
Thank you.....to be more precise....the id and password assigned to itunes is correct and works..but....when I hit 'update all' and get the small inset screen to sign iin....it is asking for a password to a different email address. I need it to use the icloud address I always use to puchase from itunes. I don\t know where it found this new email address?
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Once you get a reply, if you click on their name, you will see a screen like this. Click on the link as shown below.
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Thanks for visiting Apple Support Communities.
I'd suggest restarting, and then restoring, your Apple TV if the issue persists:
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http://support.apple.com/kb/HT3180
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http://support.apple.com/kb/HT4367
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Jeremy -
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