Trying to help a buddy with iMessages--Phone vs pad/mac

I've got a friend who I've brought into the Apple world.  He has an iMac running Mavericks, and an iPhone 5c and an iPad.  He has the iMessages app on all three, but he's only getting iMessages on his phone.  They do not show up on either his iPad or iMac.  I was with him today with my MacBook Pro, iPad and iPhone 4S.  We compared settings on everything and all we could see that was different is that while all of his list his email addresses, nowhere does it list his phone number as being in the mix, where as on all of my items my cell phone number is listed.  But where we could see where he could add an email address to where he received messages, we didn't see where he could add in his cell phone number.
Anyone have any idea what we can do to get messages sent to him to show up on both his iPad and Mac?
Rocketman

Hi,
The Process should be like this:-
On th Mac add the Apple ID.
If an iPhone is already using it's iPhone Number you can message the iPhone Number as a test.
Next you can test from the iPhone (sending as it's iPhone Number) to the Apple ID.
Now you add the Apple ID to the iPhone.
At this point the iPhone should show iMessages sent to it's Number  and sync versions of Messages sent to the Apple ID.
If you now restart the Mac version you should get pop ups saying what the iPhone is using regarding the Apple ID and the iPhone Number.
Accepting these adds them to the mac iMessages pane settings - the iPhone Number appears in the Receive At options and a drop down appears to change the Send From choice.
The iPad should also see pop ups and it needs to accept them.
I personally have seen the iPhone have the iPhone Number unticked (not in use) despite it being a greyed out option.
This means it only "sees" the Apple ID iMessages.
If this has happened remove the Apple ID on th iPhone.
Place the iPhone in Airplane mode (it insures a break with the servers)
On taking it out of Airplane Mode check the Messages app is On and the iPhone Number is verifying the number.
When it is done send s test iMessages to the Apple ID (Mac).
Then ad the Apple ID and restart the Mac version to speed up getting the Pop ups.
Accept the Pop ups.
8:57 pm      Thursday; July 17, 2014
​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Similar Messages

  • When trying to answer a call with the phone in my pocket

    Most of the time when trying to answer a call with the phone in my pocket I end up starting one of the alternate options to answering because I can not see the screen until it is completely out and screen facing me.

    well see this thread http://forum.vodafone.co.uk/index.php?showtopic=29​866
    and this one http://digitalspy.co.uk/forums/showthread.php?t=10​67410
    i don't generally think someone is stupid for not immediately undersand the subtleties of how an n97 works. obviously you do.
    There's no dignity in begging for kudos. Do it for the karma.

  • Can someone help me activate my iMessage/Facetime on my mac

    can someone help me activate my iMessage/Facetime on my mac? i keep getting this "Could not sign in. Please check your network connection and try again" message everytime i try to log in

    Try:
    If you get an error when trying to activate iMessage or FaceTime
    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • HT1752 I am trying to help my Mom over the phone to open her CD tray on a PPC G-4 iMac - "Desk Lamp" style.  F12 is not working.

    I am trying to assist my mother on the other side of the country.  She has the 'Desk Lamp' G-4 and cannot get the CD tray open.  I tried several things over the phone beginning with F-12.  Nothing is in the tray and nothing is working to open it.  Any suggestions?

    This may help:
    http://support.apple.com/kb/HT2286
    (Even though it is for a PowerMac not an iMac)

  • Help old lady with installing phone - BT freestyle...

    I live in Germany and bought my 93 year old Auntie a BT freestyle 750 phone with a base, answerphone and 2 extra handsets.  She is having trouble setting it up. She has asked a couple of people to help her, but they haven't managed to do it for her.  How much would it cost for BT to come out and set it up for her.  She is suffering hearing loss but won't admit it :-( so it is useless to ask her to speak to BT over the phone. My Auntie is a BT customer.
    Solved!
    Go to Solution.

    Devon_Dave has answered your question.
    I suspect the solution to the problem is probably to get your Auntie something a bit less techie: eg a BT big button 100 and use 1571 instead of an answering machine facility.
    You dont say whether she is a hearing aid user (who actually uses it).
    AQ.
    "Welcome to Royston Vasey - You'll never leave."

  • HT4910 My iphone says it hasn't been backed up to the cloud since 4/23/12.  I've tried again to back up with the phone connected to computer and still nothing.  I cannot revert back to computer as it defaults to backing up to the cloud.

    How can I back my iphone up to the cloud as it hasn't been backed up since 4/23/12.  I've tried to revert back to the computer and it defaults back to the cloud. Syncing does  not back up to the cloud.

    Hey jojo-10!
    Here is an article for you that can help you troubleshoot this issue with your iPhone:
    iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Trying to help a coach with an iMovie

    I got this from a school I help support:
    working on a highlight film for his basketball players. He makes
    one every year. He always starts it on his iMac. Now he is trying to
    move the file to a comptuer that will burn it to a DVD. We have target
    disked his imac to his laptop and to the desktop computer, but when it
    comes over, there are clips that are all black and won't play. They are
    fine on the imac but not in the copied file.
    I have checked the permissions on the moved file, but can't seem to figure
    out why the file won't work.

    What file is moved?
    How is it moved?
    What is the file size?
    What is the running time of the movie?

  • TS3899 cannot send email from my I pad, tried Apple help and Google with no success.  Ipad 2 running 7.0.6.  Any help would be very much appreciated, this is driving me crackers!

    I give up. Life is more important then this rubbish, forget it.

    When using the MobileMe account preset to create the account, the SMTP server is created with 587 as the SMTP server port, which can't be changed when using the MM account preset to create the account.

  • HT1386 I am trying to sync my iPad with my phone. I don't have a Mac so I can't use the above info. How do I sync iPhone and iPad using the cloud?

    Syncing my iPad with my iPhone via wifi

    It depends on what you mean by "sync the iPad with the iPhone". Technically, you can't sync the devices like you would sync with a computer anyway, so you can't think that way. You can keep the two devices in sync, but if you want two devices with identical content on them, you have to restore one device from the backup of the other device for starters.
    After  that, you would have to download the same apps on the one device that you have on the other device, download all of the same songs, movies, TV shows, podcasts, and so on. The you would have have iCloud enabled on both devices in order to keep app data in sync, if the apps work with iCloud. So enable iCloud on bit devices and go to Settings>iCloud and turn on all of the items in there...mail, notes, reminders, Safari, calendar, photo stream, contacts, documents and data, etc.
    You would also have to turn on automatic downloads in Settings> iTunes & App Store>Automatic Downloads> on for songs, apps and books so that whatever you download on one device downloads to the other device.
    If you have any apps that do not work with iCloud for the purposes of syncing app data, it will be impossible to keep the two devices identical total in content.

  • Help! Problem with old phone's data to new phone.

    My 4S got stolen, so I got a new one. 
    I initally selected the "start new iPhone" option, it copied all the apps, but no previous messages. When I realized that, I restored the new phone and then selected to restore the back up from the old phone. Now, the messages are up but I have no apps.
    And I don't see the usual iPhone iTunes startup where you should see the tabs. It still shows the "Set Up Your iPhone" option.
    What am I doing wrong and what should I do?

    Did you use Apple's migration tool?  It misses a lot of support files, especially in the Application Support directories.
    You'll have to copy those files manually, or reinstall the app.

  • My buddy tried to help me install windows 8 on my new mac book and all he did was put the disc in and now it will not come out and my mac book will not turn off

    I cannot get the windows 8 disc out of my mac book pro

    Force eject a stuck cd/dvd
    First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
    If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
    Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
    If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
    Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
    Open Disc utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
    Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
    Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
    If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
    Source: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

  • Hi I need help ...with my new I pad

    Hi I love watching YouTube videos but very time I try to watch one on this I pad it plays for 20 sec. And then stops I've tryed to reload it but it just does the same thing .ive tryed using the youtube app, the one that is included with the I pad ,google ,and on from it through google Crome .pleas help I don't know what to do

    Only the carrier it is locked to can authorize unlocking it. Sounds like the phone was hacked to unlock it originally. Find out what carrier it is locked to, and look up their contact information using google or the search engine of your choice.

  • 3gs no service after updating to ios 5 tried network reset, reset all settings and even restoring from back been with out phone for 3 weeks now need help telus cant find network problem and apple has bad customer support please help!!!

    my 3gs has no service after updating from ios 5 tried resetting network settings, resetting all settings and restoring from back up on itunes.
    telus cant find any network problems and apple is difficult to deal with.please help 3 weeks with no phone and $70 a month not happy.

    I have been having a similar problem for the last few days.Without warning the signal will just completely duck out leaving the device searching for several minutes before settling on a no signal message.
    Sometimes restarting the device, toggling data and 3g settings or toggling Airplane Mode will set things right. However, a lot of the time I've been left without a working phone.
    I don't believe this is a SIM issue, as I had to change my SIM only one month ago for another signal related problem. Again any help would be appreciated here as well.

  • I am trying to share my screen via iMessage with my father.  I am in california he is in Idaho.  We have everything set, but the request to share screen doesn't show up on either desktop.  We are both running mavericks

    There is not an option below for Mavericks.  Both iMacs are running mavericks, and have screen sharing turned on.   I am trying to help my father with various tasks on his imac.  We are trying to share screens with Messages.  We are both able to initiate a request for screen sharing, however, the request never shows up on either screen. We have also tried connect to server via finder using VNC. This doesn't work either.  Any suggestions? Thanks in advance

    Hi Sandy Jay,
    Thanks for using Apple Support Communities.  This article has a list of requirements for screen sharing that I would check as well:
    Messages (Mavericks): Audio chat, video chat, and screen sharing requirements
    http://support.apple.com/kb/PH15026
    To quickly view your computer’s audio and video chat capabilities, choose Video > Connection Doctor, then choose Capabilities from the Show pop-up menu.
    Cheers,
    - Ari

  • HT1848 I downloaded an audio book on computer; won't sync with I-Phone... how do I get it into my I-phone?

    I downloaded an audio book to my window's computer from I-Tunes; cannot get it into my I-Phone from sync. How do i do this or is it there and I cannot find it?

    How have you tried to sync it ? With the phone connected and selected on the left-hand side of your computer's iTunes, you should be able to use the Books tab on the right-hand side of iTunes to select and sync the audiobook to the phone's Music app - if there are audiobooks on your phone then you should get an Audiobooks option in the Music app.

Maybe you are looking for

  • Install Disk on Macbook pro

    My macbook pro (running leopard) recently "locked up" and would not move past the log-in screen. I walked through many steps offered on the apple support pages, ultimately getting to the point where it was suggested I re-install using the original DV

  • Fields on Email screen are GRAYED out in CRM webClient UI

    Hi CRM folks , I have a issue with email in the CRM IC webclient UI . The fileds on the Email section in WEB UI - CIC - CRM 7.0 are graye  . I am  not able to add any text / value in any of the field on the EMAIL screen. all buttons like - send , to

  • How to populate the relavent fields when clicked on a field

    I am trying to populate the relevant fields of screen(MODULE POOL PROGRAM) when i am  clicking on a field. Search help/ value request is provided to that field. so Can any one help me with this scenario. IF POSSIBLE PLEASE SEND THE SOLUTION WITH THE

  • Troubleshooting 404 errors discovered through dynaTrace

    I'm using RoboHelp 9.0.2.271 on a Windows 7 64-bit machine to generate a WebHelp project. Everything appears to be fine in the source files and in the output files when I test locally and/or in a build. I received a message from development that they

  • Classpath per EAR file

    System: - Sun Java System Application Server 7 2004Q2 - OS: Windows 2000 Professional - JVM: 1.4.2_04 Does the "library" directory, inside EAR file (at the EAR root) works as a classpath ? The Assembly Tool, has an option to add libraries to the EAR