Trying to purchase an app on my iPad but it wants my security answers and I have forgotten them.  What can I do

Trying to purchase an app on my iPad but it wants my security question answers for verification but I don't remember them. What do I do

No, only Apple can and is not here:
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action

Similar Messages

  • HT5312 Where does one go to set up a rescue e mail? I just bought an iPad and when I try to purchase from iTunes iris asking for two security answers and I have forgotten one

    Where does one go to set up a rescue email

    The procedure is detailed in the article you asked this question from; this is meant to be done when setting up the security questions and not after forgetting the answers to them. If needed, click here, phone Apple, and ask for the Account Security team.
    (86386)

  • My Ipad 1 doesn't want to read my Sim-card (any of them) What can I do?

    My Ipad doesn't want to read my sim-card (any of them) What can I do?

    I'm having the same problem.. Ipad 2. What should I do ????

  • HT5312 I want to purchase an APP on my ipad. When I enter the answers to the security question, it comes back invalid. The answers are correct. I need help re-setting my answers.

    I want to purchase an APP on my ipad. When I enter the answers to the security question, it comes back invalid. The answers are correct. I need help re-setting my answers.

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I want to install apps in my iphone, but it says that the terms and conditions have changed, what I have to do?

    I want to install apps in my iphone, but it says that the terms and conditions have changed, what I have to do?

    Folks, Kit73 on another thread said to do the following:
    "While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do).  After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song.  Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop."
    I just did this and have since been able to update apps etc on my iPhone and iPad.

  • I'm trying to make a time sheet and include a grid, but I'm having a hard time figuring out how to print a full grid on my spreadsheet.  There are options for shaded grids but I want a defined grid, and I have spent the last 2 hours looking for the answer

    I'm trying to make a time sheet and include a grid, but I'm having a hard time figuring out how to print a full grid on my spreadsheet.  There are options for shaded grids but I want a defined grid, and I have spent the last 2 hours looking for the answer.  Any ideas?

    Hi Cynthia,
    Are you planning to have this table do any of the calculation, or is is to be used as the electronic equivalent of a sheet of paper with a grid printed on it—a place to record the data.
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    The default table supplied on the "Blank" templates contains one header row and one header column. If you need more (or fewer) Header rows or columns, select the table, then go Table (menu) > Header Rows > (choose the number you need). Repeat to set the number of Header Columns.
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  • HT5312 I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    I need to know how to change my security questions cause I have forgotten  them and would like to buy an app but cannot cause I need to answer the questions

    The page that you’ve posted from has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I tried down loading apps on my iPad but my old email comes up and when I give my info it says it is wrong

    Has anyone changed I'd and password but the old I'd appears on iPad when trying to download apps? It is driving me insane as when I answer the security questions it says its wrong.

    Sounds like to have multiple Apple IDs going, or you download apps from someone's iTunes library.

  • I'm trying to use snapfish on my new iPad but it won't allow me to download adobe flash player, what should I do.

    What can I do to use snappish on iPad

    I'm not sure what snapfish is, but if it requires Flash you have several options:
    * see if there is a Snapfish app in the App Store
    * use a proxy Flash substitute such as Skyfire
    * use a computer
    But there is no Flash available for the iPad.

  • I want to put apps on my ipad but dont want them on my iphone, how do i keep this from happening?

    whenever i put an app on my ipad it syncs to my iphone.  how can i keep this from happening?

    Off Automatic download
    Settings>Store>Automatic Download>Off

  • HT201442 hi, i am trying to update my Ipad2 from ios 4.3.3 to ios 7.0.4 i donwloaded the file but i am getting error 3194 and i cant update it what can i do

    Hi, I am trying to update my ipad2 from ios 4.3.3 to ios 7.0.4 after i have downloaded the update it cant update my ipad it gave me error 3194
    what can i do. Thanks

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • Watching Apple TV from I pad,iPad shuts down after approx 7 minutes and I have to restart. Can I stop this

    When trying to watch Apple TV from my iPad,film or sport, after approx 7 minutes the iPad shuts down and I have to reconnect. How can I stop this happening

    it's your network that is not stable
    I would troubleshoot the general network setup look if the router had the latests firmware
    if the wifi channel was the default one then I would change it as other near by wifi networks using the same channel would interfere
    if the wifi router supported it then I would switch to 5Ghz wifi as the 2.4Ghz frequency is a pretty busy frequency
    and I would place the wifi router a place where it would provide best possible cover for the devices
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  • When connectipad to Imac the itunes bar show the ipad but the screen of itunes is blank w small lock. What can i do

    Restore ipad=done, reinstall itunes done, reset ipad done... No resolved. Help!

    The technician apparently doesn't believe, or at least isn't sure, that the crack would have appeared without some sort of impact to the iPad. I have no way of knowing whether or not the crack in your device appeared spontaneously nor not, but what I believe really doesn't matter; it's what Apple believes, and if they believe that some damage occurred to the iPad, due to a drop, being hit, having something dropped on it, whatever, If you can't convince them that the crack occured spontaneously, then the problem will not be covered under warranty and you have to pay for the replacement. You can try going to the Apple Store, explaining the situation, and hope that the technician agrees that the problem wasn't due to user damage, but no one here can guarantee that. You'll just have to try.
    And yes, sometimes people do lie. I'm not saying that you did, but the Apple technician has I'm sure heard a number of lies from people in similar situations.
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  • TS3297 I tried to purchase an app for my IPad with a gift card that only had 85 cents on it. It of course wouldn't take and now I can't cancel the info.  It won't allow me to order any more apps or upgrade my old apps and the purchase info won't cancel or

    I cannot order new apps or upgrade old apps.  iPad keeps asking for info for a card I no longer use and it won't csncel.

    Seems pretty obvious you need iWork and it is not expensive. However, I am always suspicious of downloading files from the internet. A 'pps' file should open with Microsoft Power Point.

  • I purchased a ringtone on my ipad but I want to use it on my iphone, how do I do this?

    Please help me

    Ringtones are currently a one-time only download, so you will need to copy it from your iPad to your computer's iTunes via File > Devices > Transfer Purchases and you can then sync it to your iPhone

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