Trying to Reclaim Azure Subscription From Previous Employee
Hi,
I've recently joined a new company and have an MSDN subscription that was previously allocated to my predecessor. I have gained access to the MSDN benefits OK, but when I try to activate the Azure subscription that comes with my MSDN subscription it
says "It appears that you have already used your MSDN benefit for a Windows Azure subscription". If I click the "Go to the Windows Azure Management Portal" link it tells me "We were unable to find any subscriptions associated
with your account." I've spoken to MSDN support who kept me on hold for fifteen minutes to tell me to "Try posting on the Azure forum".
They said it may be possible to re-allocate the Azure subscription to a new Live ID. Apparently Microsoft hasn't heard of people leaving their employer.
I would appreciate any help you can give.
Thanks very much.
Siobhan.
Hi Siobhan,
About this issue, I suggest you could try David Messner's solution from this thread (
http://social.technet.microsoft.com/Forums/windows/en-US/8713e5ca-965f-4e81-b6ea-8a9e95c58b79/we-were-unable-to-find-any-subscriptions-associated-with-your-account?forum=windowsazuremanagement ) firstly.
If it doesn't work, I would like to suggest you to try the one that mentioned by Tabrez at:
http://social.msdn.microsoft.com/Forums/en-US/7a2acffb-6419-4a3d-8fb4-c8258790a2bb/why-cant-i-sign-up-for-the-1month-free-trial
[quote]
Contact support here:
https://support.microsoft.com/oas/?prid=14238.
-tm
[/quote]
Please try those approaches.
Best Regards,
Will
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