TS1368 i am trying to purchase a subscriptions to eharmony on my iphone aan error keeps showing up that I need to contact itunes support and then they cannot connect to the itunes store

I am trying to purchase a subscriptions from an app on my iphone and I am getting can't connect to itunes store and to contact itunes support its annoying and I am not getting the correct repoonse from the link

I am getting the same thing right now. Although I am trying to purchase a game on my iPad. I contacted support and am waiting to hear from them.

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I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete - For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

I already have creative cloud Photography plan and just want to add dreamweaver, is this possible? Alternatively, I have tried purchasing the Complete — For CS Customers but it asks me to contact customer support and then sends me through to the forums!!

yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

Try a power cycled of the iPad.

TS1368 I have Apple TV and even though I can access Netflix and Hulu I cannot connect to the iTunes Store?

I have Apple TV, software 5.2, I can access Netflix and Hulu but can not access the iTunes Store for movies, help.

Well like I said, it is a known issue:
Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating
http://support.apple.com/kb/TS4526

Itunes launches fine however I cannot connect to the Itunes store. It says that Itunes has stopped working and windows is looking for a solution.

Everything seems fine until I try to access the ITunes store. Then I get a message that ITunes has stopped working and that Windows is looking for a solution. Then it tells me that no solution has been found and closes down Itunes.
I can still sync music / podcasts to my ipod and iphone. I am still getting podcast downloads automatically for the ones I have subscribed to.
This is the first time this issue with not being able to access the Itune stores has happened to me. I was just there 2 nights ago.

Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

I downloaded iOS 6 and now I cannot connect to the iTunes store.

I tried some of the suggestions on the boards - change the date to at least 5 years in the future, re-set the network settings, power off and on, but none worked. Any other ideas out there?

i had the same problem, and also had this problem with mountain lion. i changed the MTU on my router to 1300 and all working perfect.

Why do I keep getting the message that iTunes is quitting working? I have reinstalled iTunes and I have checked the WiFi twice. I have even put the internet cable directly into the laptop and still I cannot connect to the iTunes. Offers no solutions.

Why do I keep getting the message that iTunes is quitting working? I have reinstalled iTunes and I have checked the wifi twice. I have even put the internet access cable directly into the laptop. The message says that windows will look for a solution but never offers any solution.

Try disconnect your internet, then launch iTunes.
Connect your device, then reconnect your internet.
See if this resolves the issue.

Cannot connect to the iTunes Store from my home network since I upgraded to ios 6

I own an iPad 2 and recently upgraded to ios 6. Since then, I cannot connect to the iTunes store from my home network. I can navigate any other site and access any other application. I can even reach the iTunes store through My Personal Hotspot and through my office network.
Has anyone experienced something similar? My network carrier is Telmex and I know for sure, they block port 25. Any guess on whether there could be a setting impeding connection?
Help!!!

Hi Nickey,
If you are having difficulty connecting to the iTunes store from your PC there are a number of things you can try to get connected again. Details are available in this article -
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
I see you have already checked to make sure your system and other software is up to date, but there are plenty of ways to continue from there.
Thanks for using Apple Support Communities.
Best,
Brett L

I purchased Lion but cannot connect to the app store. Any ideas?

Cannot connect to the App Store. I am on internet and Safari works just fine. Ideas?

I purchased Lion thru the app store and it was deducted from my account. I cannot download it. I can download other apps, but it seems like Lion is hung up or something. I restarted the iMac, have plenty of memory and space but when I hit download, it just says "waiting" then says cannot connect with the app store.
Thanks for any help.

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Power cycle the ATV and router.
If the issue persists, on the ATV go to Settings > General > Reset

I get a message that my ipad and iphone cannot connect to the iTunes store. I have tried to sync books to my iPad and iphone and i get the message that I cannot connect to the iTunes store and thus cannot sync a book to my books app. Why?

I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

I have windows 7 64 bit, Core i5, I have tried every option identified in the discussion groups but still cannot connect to the iTunes Store, any ideas?

I have a brand new Core i5 Windows 64bit laptop, but cannot connect to the iTunes Sore. I have tried every solution suggested in the discussion groups but I still cannot connect. This includes completely removing all security and firewalls, and I still cannot connect. I have re-load the software in different combinations again to no avail. Any ideas anyone?

Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

When I try to do anything with the App store I get the message "Cannot connect to the iTunes Store". I have internet connections and I have tried resetting the password.

I cannot connect to the iTunes store for any purpose. When I try I get the message: "Cannot connect to the iTunes Store". That is all. I have tried a lot of different things except , obviously, the correct thing.

HI ...
Try this support article > Can't connect to the iTunes Store

When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"

When trying to connect to itunes store, I get message "itunes cannot connect to the itunes store"

same here for Windows Seven, it also says "The network connection timed out" Been like this for days.

TS1368 I'm trying to help my sister in law with Itunes and you tube on her ipod touch. When I press the itunes icon on the menu it says "cannot connect to the ipod store". I've updated the latest software. Any suggestions?

I'm trying to help my sister in law get Itunes on her ipod touch. When I press the itunes icon on the home page it says "cannot connect to the ipod store". Similarly when I press the You Tube icon is says "Cannot connect to You Tube". I'm able to access the web through safari. Any ideas out there? Thanks.

Can't connect to the iTunes Store
Try powering off and then back on the router

TS1368 i am trying to purchase a subscriptions to eharmony on my iphone aan error keeps showing up that I need to contact itunes support and then they cannot connect to the itunes store

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