Trying to reinstall CS5, but I've lost the Serial Number from Flash Professional 8, and it's no longer shown on my account page.

Something like 10 years ago (2004ish), I bought Flash Professional 8, and I upgraded to CS5 back in 2011. Following a number of hardware upgrades, including a new hard drive, I need both serial numbers to reinstall; I've done so several times in the past, but now the Flash 8 number isn't on my account page anymore, and the original e-mail is gone. The chance of finding the box is basically nil, so am I just screwed?

Helbereth I would recommend contacting our support team directly at Contact Customer Care and provide any alternate e-mail or phone numbers which the other software title may have been registered under. You can find additional details on how to locate registered serial numbers at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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Here:
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Return, cancel, or exchange an Adobe order

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Ana
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Trying to reinstall CS5, but I've lost the Serial Number from Flash Professional 8, and it's no longer shown on my account page.

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