I'm trying to reinstall photoshop CS5 in a new laptop but i have an "The serial number is not valid for this product" error

I'm trying to reinstall photoshop CS5 in a new laptop (pc) but i have an "The serial number is not valid for this product" error.
I have deactivated photoshop in the old computer.
The old laptop have photoshop installed with the DVD but the new laptop don't have DVD so i downloaded cs5 from Download CS5 products. ¿Maybe doing this is an error?

the installation files work the same whether from a  disc or download, but there are other ways to mismatch a serial and installer.
Error "The serial number is not valid for this product" | Creative Suite

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