Trying to reset/restore my daughters ipod, but no matter what advice I get, nothing works. There is no summary tab on itunes to restore/reset. PLEASE HELP!
Trying to reset/restore my daughters ipod, but no matter what advice I get, nothing works. There is no summary tab on itunes to restore/reset. PLEASE HELP!
Without knowing current status of the iPod:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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Hello, I was wonderin gif you can please help me, my daughters iPod is disabled and I can't open it.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
We have two types of Ipods. A nano generation 5 & a nano touch, and we are unable to download music to them was told its because we have an Acer Android tablet. Could someone please help us in solving this issuses cause we just bought these ipods and was not aware that and all we have is this tablet. .. Please help us
Templeton Peck, the Android tablet does not support iTunes
Angs78, you purchase music from iTunes on the iPod touch. I know of no way to get music on the Nanao from the tablet. -
I have a red X in a circle which sometimes changes to the apple logo but nothing else happens after i try every suggestion; Windows nor itunes does not recognise the ipod; what do you suggest?
You could possibly try a restore from itunes or from the ipod itself, otherwise go get it looked at/replaced, that sounds like a software issue.
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I have recently repurposed an iMac from late 2009 as an editing machine, and have been trying to install preferably After Effects CS6. When I install and try to open it for the first time, the program quits unexpectedly and continues to do the same every time I try to reopen the program. After no luck experimenting trying to fix the problem, I attempted to download the trial of After Effects CC 2014 to see if the problem was with the computer or with the application. After installing CC, there was another error when I attempted to open it. My final attempt was taking After Effects CS5 from an old hard-drive and attempting to open it on the iMac. When I open CS5 I am greeted with another error message telling me to reinstall After Effects. After reinstalling I get the same message.
I am confused to whether my computer can handle After Effects, or there is another error occurring.
Any help would be appreciated.
Thanks
-Eli
(Mac OSX 10.10
3.06 GHz Intel Core 2 Duo,
4 GB 1067 MHz DDR3
NVIDIA GeForce 9400 256 MB)I don't know if these are important or not, but I thought I would include them anyways.
Thanks again
Eli -
I Can't find the movies and tv shows icons in my iPad itunes store. All I see are music, genius, purchased and top charts.
they are in the "videos".app Store
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good day please help me, my iphone 5 wont turn on. i have tried the hard reset . but that didnt even work. i plugged it in charger but still no response i connect it in itunes still.dont open. please help. i dont have the warranty anymore, so please help.me.
Please make a Genius Appointment and take it in for service. By now it probably cannot be fixed, but you never know.
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my iphone is able to charge when i connect it to my computor, but no matter what i do, will not show up on itunes. i have tried resetting both the computer and the iphone and nothing is working.
Type "ipad not recognized in itunes" or similar into the search bar at the top of this page by "Support".
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Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems to work.
Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125
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So I'm trying to buy apps on my iPod but it says I have to answer my verification answers ans I don't remember them so I sent an email to me but then I forgot the email password
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
i tryed to add apps to my ipod but it says it need the newst softwear, i tryed to add apps to my ipod but it says it need the newst softwear.
how can i get the newst softwear for a 1 gen ipodYour 1st gen iPod Touch will not run iOS 4. It can only run iOS 3.1.3. This means that some apps will not run on your iPod Touch.
http://support.apple.com/kb/HT2052 -
My iPod classic, which is 6 years old is corrupted. A message that says ''Connect to iTunes to restore'' keeps on blinking on the screen, But when I connected it to iTunes it says an error has occured and my iPod has hung after i've disconnected it.
Hi,
Time to take your iPod in for service.
You can make a Genius Bar reservation in advance if you are in the U.S.
http://www.apple.com/retail/geniusbar/
Carolyn -
i need help really bad. im trying to sync music on my ipod, but a message comes up say " cannot synce photoes in ipod because the folder pictures cannot be found . what do i do ?
Try deleting the iPod Photos Cache folder. There may be more than one. For its location see:
iTunes: Photo sync creates iPod Photo Cache folder
Also, go to the Photos pane for the iPod in iTunes and make sure syncing photos is unchecked. -
My ipad mini refuses to join home wifi connection. It is trying to do so continuously but with no success. I tried to reset all settings. Switched wifi off and then back on. Nothing works. The rest of devices are fine with the wifi. What shall I do next?
Maybe reboot your router. Unplug it for about 30 seconds or so and then plug it back in. Reboot your iPad while the router is powering up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I can't access my iPhone 5s because I forgot my passcode. I tried restoring it and backing it up, but it says I must disable the app "Find my iPhone" but the thing is I can't access my iPhone 5s to disable my Find my iPhone app. Please help me out ASAP!
You're going to want to force it in recover mode thent o restore the device, unplug it from the computer, hold down the home button replug it back in intil you see the Itunes symbol with an arrow pointing towards it
HEre
https://support.apple.com/kb/HT1808
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