Trying To understand My Final Bill (not a rant :) ...

Hi all,
I have recently switched my broadband and phone to another provider and as i was switching within my contract i am being charged as i a expected.
As my final bill is not broken down in detail i do not know why it does not tally with what i had calculated using the costs provided HERE.
I want to ring up to dispute the ammount but also want to make sure i have all my ducks in a row before i do incase i have missed something obvious.
Here's the run down, i am well outside the original contract period but it was extended by 12 months when i got BT Sports. Confirmation email says this was on 16th June 2013. I realised when it was too late that i extended it by a further 12 months when i increased my cloud storage to 50gb, confirmation email says this was on Aug 9th 2013. So i assumed that my most recent 12 month contract would have expired on Aug 9th 2014.
I am/was on BT Total Broadband Option 3 with unlimited evening and weekend calls. The switch date to my new provider was 12 May 2014. By my maths i make this just under 3 months was left to run on my contract. Using the link i put above i expected my final bill to be (rounding it up to 3 months to be safe) 3 x £15.25 = £45.75.
My final bill came to £135.28. Alot more than anticipated. If anyone is willing to help explain where i have gone wrong if i have or tell me where BT have gone wrong so i have my facts straight before i ring them up it would be most appreciated.
I am sorry that this is not the most exciting post in the world.

I thilk you'll have to ask them. The only things that I can think of are:
They think you have renewed your contract again at some point, or
They are charging you cancellation fees for other services as well.
There was a lot of mucking about at the beginning of this year with services that used to be free, but BT started to charge for them. However you could avoid paying by signing up for (yet) another 12 month contract.

Similar Messages

Help to determine Active and Final Billed Contracts

Hello folks,
I'm coming from the BW side and I seek to understand how Final Billed for an Active Contract is defined. These is two part to this question,
1. How do you define Active Contracts
2. How do you define an Final Billed for an Active Contracts
Can someone here shed some light on this? Thanks.

Hi,
Active Contract is created during the process of Move In where the Move Out date is blank on display contract screen.
You can see active contract on display installation (es32 transaction) screen.
You can check the Active contract details for a Installation using "EVER" SAP table.
Final billed contract means a customer has moved out. If you click on "Billing Periods" button on display installation screen you will get all the previous final billed contracts for installation. For Final billed contracts there will be a Move Out date populated on display contract (es22 transaction) screen. You can also check all the Final billed contracts for a Installation using "EVERH" SAP table. For final billed contracts there will be a Final move out Invoice document.
Please let me know if this solves your queries.
Thanks,
Mayuresh

Trying to set up payment plan for final bill. Want...

Treid to set up a payment plan for my final bill thats just come through, nearly 2 months after the line was switched off.
Was told via phone to the indian call center that it was not possible to do this as the account was already closed. And that if i didn't pay the full amount by end of november that i would be taken to court.
Now i am confused, i have made a reasonable offer to pay off the final bill and they are saying no and want to take me to court cos i cannot afford to pay the bill in one lump!!!
Please help.

Was still in contract when my parent decided that they wanted to sell the house and wanted me out. was left with no choice but to leave.
Wasn't told that it was possible to set up a plan even when querying it before having to cancel.
Unfortunately this is the type of tactics I have come to expect from this company.
My gas and electric company were happy to set up a payment plan to pay the final bill, as was the water company.
The only company that i have had any problems with trying to do this is unfortunately BT.
Well I suppose I could wait until the account went to a collections agency to set up a payment plan with them. Just dont understand why BT themselves cannot do this.

Trying to understand Bill and exact dates of Fees.

I am trying to figure out my bill. In particular why I am getting charged the Reconnect Fees when my phones were not disconnected this time.
How do I tell when the reconnect fee was applied and for what billing period? I would like to know if the fees were from a past due or this current period.
Is there a place where I can see the exact dates when the fees were applied? As of right now I know that we get charged a month ahead for each period but when I look at the bill it only shows the month behind. For example today is January 31 and my billing period when I view my bill on the website says December 27th, 2012 - January 26th, 2013. My past due amount which I just paid was the correct amount for not having the reconnect fee and but my remaining amount is showing the reconnect fee. I want to know if the reconnect fee is listed there from the month before, December, or if it is for the month of January. I do not remember my phones being turned off when I last paid the bill at the at the end of last December. I got the text message that my bill was due and I paid it. That is why I would like to know the exact date in which the fees were applied. Right now it looks as if it is being applied to the January billing period. Unless I am wrong and I was disconnected.
If you all do not list the exact dates can you think about doing so? It would be a lot more helpful in understanding the bill when looking at it if we know the exact dates in which certain things are being applied. Right now the summary we get is a bit confusing as it is.

Thanks tikibar1 that View Printable Bill helped a bit.
@Ann154
Here is an example of part of my bill for just one of the Lines. I hope it post in a readable way. (Note: See the Line Access 01/27 - 02/26 and then the Reconnect Fee of $15.00)
Does that mean that the Reconnect Fee is for this up coming month as if I just had it reconnected?
Charges
Monthly Access Charges
Line Access 01/27 - 02/26                                    9.99
                                                                         $9.99
Usage Charges
Voice      Allowance      Used      Billable      Cost
SharePlan minutes 2000 (shared) 148 -- --
Mobile to Mobile minutes unlimited 238 -- --
Night/Weekend minutes unlimited 270 -- --
Total Voice $.00
Messaging
Text, Picture & Video messages unlimited 27 -- --
Total Messaging $.00
Total Usage Charges $.00
Verizon Wireless' Surcharges +
Fed Universal Service Charge 2.00
Regulatory Charge .16
Administrative Charge .90
Other Charges and Credits
Cellular Service - Reconnect 15.00
                                        $18.06
Taxes, Governmental Surcharges and Fees +
IL State 911 Fee .73
IL State Telecom Excise Tax 4.53
                                             $5.26
Total Current Charges for (Removed Phone #) $33.31

Trying to understand, being prompted the file compression rules on saving, or not

Hello,
I'm trying to understand something, could I ask for your help, please ?
After working on a jpg file, when I want to save it, still as jpg, with my Photoshop CS5,
- sometimes photoshop will just save the picture, and it's done
- sometimes photoshop will show me the compression dialog, "JPEG Options", in which I can choose the compression ratio, the format options (baseline, baseline optimized, progressive), and have an estimation of the total file size
While not being prompted any dialog is simpler, and I'll then simply assume Photoshop decides to retain the current image's compression and format rules, I must say I like to be in control, and I'd like to know under what form the file is being saved without having to resort to the much more complex "Save For Web" menu.
Please, would you know WHAT "triggers" the appearance of the JPEG Options when we close/save a jpeg file, in photoshop ? What makes this menu not to appear, what makes it appear ?
If there are trivial file operations/changes/filters that necessarily trigger its appearance when we want to save, something like that ? I've tried a variety of these, but I still can't figure it out, sometimes it shows in the end, and sometimes it doesn't.
Thank you very much if you can help me
Kind regards,
Oliver

@ c.pfaffenbichler
These are images from various sources, not just one.
I'm deliberately excluding Save For Web, this completely re-processes everything.
My purpose, precisely, is to know when photoshop takes the decision to retain the image's "rules", and when photoshop decides to pose us the question, how do we want it saved.
Simply taking a jpeg image, doing stuff on it, and hitting control-w to close the window, and seeing if it will be an
- «OK, sure, do you want to save ? You clicked OK to confirm you wanted the changes saved ? Good, now it's closed» or a
- «please sir, how would you like your image saved, tell me the compression ratio and the format options, thank you»

I am trying to understand the licensing procedures for using tabKiller for 3.5.7 firefox. Who should I contact for this? I do not see any customer service phone number for Firefox

I am trying to understand the licensing procedures for using tabKiller for 3.5.7 firefox. Who should I contact for this? I do not have the customer service phone number for Firefox

Tab Killer is not created by Mozilla, it is created by a private individual who has made it available at no cost for other people to use.

Hi,earlier i was able to download free games on my ipad2,but now every timr i am trying it is asking for billing information?and even after selecting "NONE" option i am not able to download free games on my ipad?please help me if u have solution.thanx

Hi ,Earlier i was able to download free games on my ipad2,but now everytime i am trying it is asking for billing information?
even after selecting "none" option i am not able to download free games on my ipad ?
please help me if u have solution for this

khalid08 wrote:
Hi ,Earlier i was able to download free games on my ipad2,but now everytime i am trying it is asking for billing information?
Earlier when - today? Some time in the past? When did this start?

I am trying to understand my Console System Log Queries, but not having much luck!!

I am trying to understand my MB late 2011, much better than I do, whilst looking through my console messages, I realised I don't have a clue as too whats what, I seem to be getting a lot of system errors - Is this normal?
Why are Mac Books soooo complicated - !
I would copy and paste my system messages - but once again I am 2 thick - don't know which bits - if any would need editing!
Any advise would be a great help.
Thankyou in advance.
la9

You would use the Input button on your remote to set the Input to RGB PC and you'll also need audio cables to the TV because the Mini-DVI does not carry audio using a 3.5mm stereo headphone jack to RCA sound plug. You attach it from the headphone jack of your MacBook to the appropriate input plug on your TV.
When you first hook it up it will probably have the display set in Extended Desktop mode. The Menu Bar and Dock will be on the MacBook display and your background screen on the TV but you can move the cursor onto the TV screen.
In System Preferences>Display on the MacBook screen there should be an Arrangement tab when you have the MacBook hooked up to the TV and both screens working. When you click the Arrangement tab do you see two monitors side by side? One of them will have a Menu Bar at the top. Just click on the Menu Bar and drag it to the second monitor. That will make the second monitor your main screen. You can now use your MacBook in Clamshell Mode with a wired or Bluetooth keyboard and mouse. http://support.apple.com/kb/HT3131 When you disconnect from the TV your Menu Bar will automatically change back to the MacBook.
Or if you want to work on the MacBook screen while showing it on a TV you can check the Mirror Display box on the lower left hand side of the Arrangement tab under the two monitors box.

I have a newer MacBook Pro and I am trying to download my Final Cut Pro 7 Studio 2 on it. Is that possible or does the new MacBook Pro not support anything other than Final Cut Pro X?

I have a newer MacBook Pro and I am trying to download my Final Cut Pro 7 Studio 2 on it. Is that possible or does the new MacBook Pro not support anything other than Final Cut Pro X?

As Tom said the FCS forum is the better place to post the question.
Here is Apple's best practices doc for installing both on the same system.
BTW, FCP7 is part of the FCS 3 suite of apps.
Russ

Trying to understand Android OS updates delays

This is not another hate mail, it´s more about trying to understand the facts and motives regarding the OS updates (or lack of).
Hopefully this material will arrive at someone from Sony with enough power to do something about it.
Ever since I can remember, Sony has been THE brand for electronics. I can´t remember a TV or VCR in my house that it wasn´t Sony, and they lasted for LOTS of years.
When a couple years ago I finally had the money (and the need) for a Smartphone, i chose the X10 Mini, which is a great little phone from a great brand, but it´s stuck at Android 2.1... which makes it a crippled android nowadays...
It really bothered me the lack of OS updates, so I chose to buy a Galaxy Nexus, but it´s really expensive in my country. So my second option was a Galaxy Ace 2, but they haven´t arrived to my country yet, so I went with my third option: Xperia Sola, knowing beforehand that it´s a great phone, a great brand, but I might get slow OS updates.
I bought it about 10 days ago when I saw they were starting to roll out the updates.
10 days later I still don´t have my update. And not only that, but I don´t see much light at the end of the tunnel...
I found a thread with the SI numbers that were updated, and there were a bunch on Oct 1, another bunch on Oct 4, and one code on Oct 8, and no other update since...
I also read that those who did get the update, were having bugs with the OS, and also found threads from other Xperia models, whose updates began rolling 3 months ago, and there is still people who hasn´t gotten the update...
As a customer, and a owner/CEO of a small company, I have a really hard time understanding how a HUGE company like Sony can be making such mistakes...
I have been thinking objective reasons, and I can only think of one. I know it´s a wild guess, but I´m starting to think that our salvation might be the very thing that means our condemnation: CYANOGENMOD!!!
Think about it: Why would Sony spend more money hiring twice as much programmers, when they can make only one update per phone, and sit down and see how CM releases begin to appear, for all tastes and needs. And... IT´s FREE!!!
Also, if there is a software related problem (way more likely than a hardware problem), then the CM developers take the fall, instead of Sony. And I´m beginning to see custom OS installers that are more user friendly, so it might be something that they take in accout when neglecting OS updates.
If that´s the line Sony is following, it´s a very risky move and it won´t work. Sony Mobile will crash and burn, but it´s still a better business plan that "let´s get lazy and make ULTRA slow updates so we don´t spend a lot of money programming".
If you can´t afford more programmers, stop including so much bells and whistles and make your OS near vanilla. Include a couple of Xperia menus, a custom theme and voila!
The main reason I wanted the Galaxy Nexus is Vanilla OS, which means inmediate OS updates. Sony on the other hand, takes a year or two to release it after its launch. If they release it at all...
Another though... why not stop making that many different phones! Really! There are like 5 Xperia models i can´t tell one from the other... even with specs side by side!
You are trying to make too many phones and you are failing with all of them! (Software and software updates are also part of the phone, one of the most importants...)
I know hiring programmers is expensive, but you are sacrificing one of the most expensive values for a company EVER: Customer credibility! Which as you know better than me, takes years to create.
If Apple had problems with carriers and code aprooving and stuff, they might get away with it, becouse they alone have all the devices. If iOS 6 is delayed a few months, it´s delayed for everyone, and besides Apple fanboys rarely complain about Mac products, but Android is a more independent and educated market.
I´m not saying that Apple users are ignorant, not at all, but I´m pretty sure most iPhone owners don´t even know what processor or how much RAM their phone has. They just "swallow" the Apple Way of Life. (it´s a good phone becouse Apple says so).
The Android user on the other side, because of the fragmentation of the market, has many brands and models to choose from. An Android user about to buy a new phone will most likely go online looking for different models, specs, reviews in webs and forums...etc.
You can´t say "I don´t know how HTC and other companies get their updates so soon, but we take a lot more becouse Google and the Operators must aproove the code.", because there are many other brands that have exactly the same difficulties or more, since they are smaller, and we can SEE online that they are indeed delivering solid and relativly fast updates.
Did we miss something? Does HTC use Witchcraft to get their code aprooved?
My underlying point is this: You are getting lazy... VERY lazy with software programming for your phones, and WE KNOW IT!
It´s not the "difficulties" you claim, becouse every brand has those difficulties.
This isn´t 1999 you know. We are in the information age. If you lie to us and tell us that your phones have the latest OS, I can go online and see that you don´t (Hello!!!). If I see that the company lies to it´s customers, I will stop buying their products. If I´m so dissapointed with how Sony handles OS updates and their customers queries about it, then I want for the first time ever to sell my Cell Phone becouse I´m not happy with it, or the brand behind it.
We also live in the "Here and now" age. You can´t expect your customers to read about new Android releases on news and blogs, and wait YEARS with arms crossed waiting for their update... The world doesn´t work like that. Not anymore at least...
It´s not a matter of how many recources you have, it´s about how you use and balance them. GIVE MORE IMPORTANCE TO SOFTWARE UPDATES! IT´S WAY MORE IMPORTANT THAT YOU THINK! LISTEN TO YOUR CUSTOMERS!!!
You guys are Sony are smart and design great products, but you are not GOD! You are not our wife, no one has sworn alliagence to you.
If you stop giving us good products and start lying to us, we hate you and stop giving you our money. Simple as that.
My sola is beatiful, I love the design, the screen, the hardware... but it hasn´t been updated yet to 4.0, not to mention 4.1, which REALLY is the latest version... so stop advertising that your phones have the latest Android OS, unless you want angry customers switching to other companies, which you are getting.
I also read some stories that Androind 4.0 was announced for the Xperia PLAY, and then it was called off... Do you have any idea how pissed I would be and ripped off I would be if I bought my phone based in that information and then you say it won´t be available?
Well, actually right now my possition is worse, since you SAY you will update my phone, but you don´t say when, and I read online about people still not getting their updates months after the rollout started, so I´m in the limbo right now...
As a company, one of the worse things you can do is calling your customers stupid, and when I see the answers you give in this forum, then I feel insulted. I feel like they are talking to an idiot or ignorant person with the so called "diplomatic" answers, which are basicly empty excuses for not doing your job right.
You gave us the frikking CDs, DVDs and Blu-Rays!!! Don´t tell us you can´t tweak an already built OS in a year!
I really hope you change their OS update policies really soon, before you lose the already small cellphone market share you have, or at least change your P.R. and C.M. policies towards a more open one.
We all are humans and make mistakes, but we customers really appreciate honesty and truth.
Have an open conversation with your customers! Don´t lie about your shortcomings! Accept then and ask the community to help you solve them, ask them what they biggest problems are, what features are most important to them, how often do they expect updates... LISTEN TO THEM!!
"Succes is a meneace. It tricks smart people into thinking they can´t lose."
Ps: Nothing personal with the mods from this forum, I´m not killing the messenger, I know that you can ONLY give the info you are allowed to give, and even if you wanted, you probably don´t know the answers yourself, since you work in the Communications department, not Developement or anything technical, and if you can't give any given info, then they probably won´t give it to you either... My message is to the company as a whole. I just hope you will be a good messenger and give this to whoever needs to read it.

My bad, it´s closer to 40 the number of phones released hehe
I know it´s all about money, and I know Sony is obligated to neglect users who haven´t given them money after an x ammount of time. However, it´s not a matter of making the phones obsolete earlier, so the users want to buy a new phone faster and therefore getting more money.
A person will buy a new phone when he/she has the money to do so and wants to do so.
It´s not a matter of WHEN. It´s a matter of WHAT.
The question is not "When will that user buy a new phone?", but rather "When that user buys a new phone, whenever that is, what phone will it be?"
I have a love/hate relationship with Apple. I would never use a iPhone. I would love having any Mac, if someone gives it to me, but I would never spend my harn earned dollars on such an overpriced piece of hardware over general principals.
However, i do recognice that Steve Jobs was a business genius. Weather you like or love his ideas and methods, he turned a garage project into the biggest company in the world, with a market value higher than Exxon with 1/3 of it´s assets.
Apple is a money making machine, and that is where the "hate" part of my relationship comes from.
However, it surprised me a lot to see that they released iOS 6 for the iPhone 3GS, released in 2008!
That get´s you thinking, that inside all that "SELL NOW" culture Apple is, they also support their older devices that people bought years ago but can't buy a new phone now. However, when they can do it, it will surely be another iPhone. Because they FEEL that the company listens and cares for them.
Also if you jump from iOS 6 on the 3 GS to a brand new iPhone 5, the transition will be virtually non-existant, except for Siri and a couple of features.
However jumping from Android 1.5 or 2.1 to Jelly Bean, might not be so easy on some users, making them more likely to give iPhone a shot.
Since they have to adapt to another phone anyway, they might as well try the apple...
And for old users, it gives people a sense of continuity and care about the user. Otherwise we feel like being kicked out of a restaurant right after we payed the bill.

Disconnecting Line and Final Bill

I had been a loyal Verizon Wireless customer since 2008. I
was on a share plan with my wife and my brother, and I would pay the bill each
month which was about $160 for the three of us each month. I never missed one
single payment. Well the 3 of us decided to switch to
US Cellular. My brother’s wife had already been there, and they had these new
phones for a penny and it was time as we’ve had these same phones for 5 years
almost now, we were out of contract, and I had a work discount through US Cellular. So.......
February 22, 2014 the three of us went over to US cellular
and started a new plan with new phones. My phone number and my brother’s phone
number switched without a problem. However, my wife, who’s number was from a
different region could not be switched, we needed to get her a new number.
After we switched, US Cellular told me to call Verizon the very next day (which
was February 23rd) and disconnect/deactivate my wife’s line because
that one would not happen automatically as they didn’t transfer her old number.
So on February 23rd, I did
just that. I called Verizon and they said we were disconnecting it and I’d get
the next bill and would have to pay that and should be done.
Well sure enough around March 1st, the next bill
came, and on it is the full balance of $160 due March 10th. I question this and
call Verizon again admitting I thought it would be a lesser amount. They instructed
me to look at the billing date. The cycle was from January 15th to
February 15th on the bill that is due by March 10th. Well
we switched phones on February 22nd, so it made sense to me that
this bill didn’t reflect the few days of February 16- 22nd but
rather the previous full month from January 15th up until February 15th.
So far so good, I just misunderstood the bill cycle date.
So I asked if I could just pay off the remaining amount and
be done with it all. I mean we’re in the beginning of March now and haven’t used
the phones since February 22nd, and they’re all disconnected now,
why not? They told me unfortunately no, I had to pay this whole bill first and
then wait for the next bill cycle to come available which wouldn’t happen until after
March 10th for that last billing cycle which would reflect those few days of, Feb 16- Feb. 22nd.
The rep ensures me it will probably only be a few bucks per line for those 6-7
days or so. I said that’s too bad I can’t
just pay the whole thing now but oh well; we’ll do it your way. I guess I’ll just
go online in a few days and pay it and
then come the next bill cycle (which doesn’t go out until March 10th)
we’ll go online about that and pay the rest; just a few dollars per line.
The rep butts in, “yeah, about that sir, once you disconnect
the line, as you've done, you lose service to your online bill pay and accounts online so you
will have to call us to pay. I’m thinking aww man, another inconvenience, but
oh well, I’ll do what I have to do and call back twice to get these bills paid.
Well, a week later a couple days before March 10th
when the full $160 is due, I call and pay it (which took me forever on hold as
one of their centers was down). She apologized for the delay, took my payment,
and said when that last bill gets generated here in a few days (March 11th that shows usage from Feb 15th to March 15th, but will only reflect the few days I used the phones in that cycle which would be to the 22nd) I can just push pound
something something and pay the last bill through the automated phone system and be
done. I said okay
Come now to March 22nd I get that final bill in
the mail. I expect it to be a few bucks per line as is it would only reflect
from February 15th to Feb 22nd when we disconnected our
lines. But no, the bill is $120. That's almost
3/4 of the price of all three of our phones for an entire month. I was thinking something must be wrong, unless they didn't prorate the bill in which case the whole month (which would be a rip off) would be $160 like usual but why all this confusion? I was hoping to just use the automated bill
pay via phone to pay for those 6 days in the last cycle and be done with it forever but no, now I have to call the
company AGAIN to figure out all of this. What happened next was a nightmare!
I called and spoke with a rep asking why the outrageous
price for just a few days of service on those lines. She puts me on hold and
looks into it. She comes back and says my wife’s line was never disconnected. I
said you have to be kidding me; I’ve called in to disconnect it initially and
then even called back w/ questions on how the last bill works and everything
after we disconnect the lines. You can even see that no data or minutes were ever used on
any of those 3 lines since Feb. 22nd. She answers, yes sir I see
that, let me place you back on hold. Okay I figure she’s going to check this
out. She comes back again, well sir I
see you called a couple times but I don’t see that you requested to disconnect your wife’s
line. WHAT?! I thought. Why else would I originally call? US Cellular was right and told me specifically told me to do this the very next day and I did! AND THEN I ALSO EVEN CALLED BACK LATER AFTER THE NEXT BILL CAME CONFIRMING ALL THE LINES WERE DISCONNECTED AND HAD QUESTIONS ON HOW I LEAVE VERIZON AND WHAT MY FINAL PAYMENT WOULD BE! And why was my
account access to pay my bill online turned off (I did try to go online to see
if I could pay the last bill and I was no longer to go online) if my wife's line was never disconnected? This is getting
nuts. She placed me on hold again and returns, okay sir, this is what I’m going
to do. I’m going to suspend her line today and then you can call back tomorrow
to disconnect it. Then you can pay off the last payment on the next bill cycle.
At this point my blood is boiling, was this a joke. I should
not have to call back again, this should have been disconnected weeks ago! and
you can see nothing has been used on those phones. I told her this is the last bill cycle and I’m not calling
back and we need to get this disconnected today and that bill lowered to its
fair amount. She places me on hold again
and comes back and tells me she had overridden something and got the line disconnected
today and she was going to take $40 off my phone bill.
At this point I’m like finally, but an hour later and now my
phone bill is $70 for the three phones that we used for 6 days!! I said 6 days is about 1/5th of the
month. If our final bill is reflecting only the days of the month we used it
should be more like 1/5 the price of our original monthly bill which was $160. which would be more like $32, not $70. I had to explain some of the simple math to her and she
goes on to push about how the line was active and such, and I said but that
wasn’t my fault you didn’t disconnect it and this is not a fair final bill for
6 days of usage!! She put me on hold yet
again and finally came back and said I’m going to take off another $40 from the
bill but it will need approval from my supervisor which will take 2 business
days. If and when she approves it, you will get the final bill in the mail for
the $120 minus an $85 credit. FINALLY!!!
I wasn’t even looking for something free, I just wanted a
fair final bill after I’ve taken the time to call to disconnect my wife’s line
and understand how the final bill works and everything. No one should have to
go through this and spend hours on the phone trying to understand how the
process works so you don’t get duped and then end up getting duped anyway and
having to spend more time to fix that. It was a big rip-off and extremely frustrating.
Telling me the line’s not disconnected but taking away online bill pay, and the
final bill itself was not only wrong, but it outright lied in certain spots.
Almost as though they were making up dollar amounts and dates. The bill cycle on the last bill said Feb 15th to March 15th but then under then under my wife's name there was the charge of $120 and the dates next to that said March 15th - April 15th!?!?! The phones haven't been used since Feb 22nd! Not simple at all and very confusing. Make sure you’re carefully monitoring your
bills when leaving Verizon Wireless. Needless to say, I’m never going back to
them so I won’t have to worry about this again. I just hope this new paper bill that shows the credit gets to my mail box before it's due date of 04/10 so I don't get a late charge. I was assured it would. I hope the CSR is telling the truth this time for once. I have faith in the last one I spoke with. I'm hoping she doesn't let me down too like everyone before her so far has.

Leaving is quite simple via porting out. As you noted when two of the lines ported successfully. However I can see no valid reason why the wifes number could not be ported out. There are porting laws in place. But on to the rest.
If your monthly service runs as you are saying "The cycle was from January 15th to February 15th on the bill that is due by March 10th".
That would be incorrect. If your monthly bill is from lets say January 15 through February 14 then your payment on the account is always that last day. (February 14th.) The next new billing cycle is now February 15th through March 14 again the bill closing date is the day the invoice must be paid. All three lines since they were ported on February 22nd. still must be paid in full (2 ported & 1 not ported). There is no prorating in this case. Now in regards to the bill closing date again would next be March 15, 2014 through April 14, 2014. Since the wife's phone was not closed the only device should be just that line and no other. The other lines are paid up through March 14, 2014 so there should be no further charges.
Some where along the line folks must remember to terminate service (port) a few days BEFORE the next bill comes due. remember we pay in advance.
Good Luck

Text From 150 about bill- Not an EE customer

This morning I recieved a text from 150 saying 'We recently tried to contact you regarding your bill. To avoid interuption of your outbound service please make payment by calling 360 from your handset.'
However, I am not an ee customer! I used to be, but my contract ended in August 2014 with the final bill paid in full. I'm confused as to why EE would be contacting me about a bill now, and am a bit worried that this could be some sort of text scam. Could it be a scam or a message sent in error, or do I need to call ee? I'd like to avoid calling ee at my own cost, as this seems to be a mistake on their end. Any advice appreciated!

I don't understand how you can receive a text on 150 when you are not on an EE network. 150 is a network specific code. Sounds like a spoof to me especially as they asked you to reply on 360, another network specific code.

How to get a copy of my final bill?

Just ported our two VZ numbers to T-Mobile on 02/01/14. Our VZ billing cycle ends on 02/23/14. If I understand correctly, my current payment scheduled for 02/18/14 takes care of my bill through the end of the current cycle ending 02/23/14 and the ETFs will be assessed on 02/23 when the account is officially closed, at which point I will have to then pay the ETFs and any outstanding charges. Is this correct?
Second, although the FAQ states that you can still access you account online after it is disonnected, I can no longer access the account. I sign in with my username and password, then it asks me to associate one of the disconnected numbers with the username, I select a number and then get a "page unavailable" error. My question is, since I am signed up for e-bills, how will I access the final bill showing the ETFs if I can't access the online account? I need the bill not only for the ETF rebate from T-Mobile, as well as not wanting to pay a bill I haven't been able to see. I don't want to blindly hand VZ hundreds of dollars without making sure the bill is correct. Are all final bills sent by paper or is there some magic to get the final e-bill?
Has anyone else had to deal with this situation?
Thanks for any replies.

I do want to let VZW know why we have decided to leave, as hopefully policies and procedures may change for current customers and maybe win our business back at some time.
It may come as a surprise, but cost of service was not the number one factor in switching from VZW. Cost was only "icing on the cake." The main reason was VZW's device policies. I want to pay for access to a network from a wireless provider and nothing else. It's OK for a provider to sell phones, but I don't want the device and the network to be so tightly intertwined that it distorts policies and pricing.
The ability to purchase a Google Nexus and have my own device was quite liberating. With the current model used by VZW you never truly own the phone. It makes a customer feel trapped in a vicious cycle. You get a subsidy, and in return pay higher monthly fees for that subsidy, however, you continue to pay for that subsidy long after the phone would have been paid off had you purchased it yourself. So, you are left with a choice after 2 years, continue to pay higher monthly rates to pay for other customers subsidies or get a new phone under contract and get caught in this bizarre relationship.
Now, when I pay the cost of the phone, one payment, two payments, 24 payments, with Google, Amazon, you name it, it is mine and I don't continue to have a device cost factored into my monthly fee. I am only paying for network access, which is what I want. If one word describes it, I now have CHOICE. If my new provider doesn't live up to my expectations, I can go to another (unfortunately not VZW with my own device). Also, I control what is on that device, no more VZW "bloatware" doing things I don't want my phone to do. It truly is my phone.
I now have what I want in a provider, network access and only network access. Not this bizarre phone subsidy, never ending, choice-less cycle. And to top it off, it's a lot cheaper and the phone is noticeably faster. If policies change, then maybe we will come back, until then, no.

Trying to understand the Serialization interface

Im trying to understand the Serialization of objects?
As an example, I create a Library class that implements Serializable, that stores a collection of Book objects
If I am only looking at saving a Library object to file, does the Book class require Serialization also or just the Library?
I have read the API on serialization, no answer there, if it is it's not easy to understand or read into the API...

There are some really important things to know about when doing serialization. For example one important thing to know about that not is mentioned here is that your serializable classes must define its own private static final long serialVersionUID because if you not do that will you not be able to deserialize (read in) the data you have saved later if you change anything in your serializable class. It is a bit tricky to manage files to which you have serialized different versions of your class, that is versions where you have added more serializable members to the class after you have serialized files. Well, it is not a problem if you don´t care if you have to type in all your saved data again every time you change anything instead of deserialize it (read it) from your file of course :)
Situations like this may be handled if you define your own (private) writeObject(ObjectOutputStream) and your own readObject(ObjectInputStream) methods in your serializable class but there is a better a lot smarter way to handle this. Use of a serialization proxy! how to use that is described in the excellent book Effective Java 2nd ed. With a serialzation proxy for every serializable version of your class (where a version corresponds to a version of your class with differences in its number of serializable members) may your class deserialize data written from elder versions of your class also. Actually is it first since I read the last chapter of Effective Java that I think I have myself begin to understand serialization well enough and I recommend you to do the same to learn how to use serialization in practice.

Purchase order X of Maintenance order Y still without final billing indicat

In maintenance process, while closing the Maintenance order after MIRO and Payment, system is giving warning message as :
"Purchase order item 4520000023 00010 of order 4000020 still without final billing indic.
Message no. IW215
Diagnosis
An invoice receipt is still expected for order 4000020".
We tried with PM consultant but setting is not there for Billing indicator.
Any solution ?
Regards
Rewards if resolved...

Hi,
Goto respective purchage Order, Select Invoice tab in Item, put tick mark in check box of Final invoice. Then save the purchange order.
Preoceed further.
Regards

Trying To understand My Final Bill (not a rant :) ...

Similar Messages

Maybe you are looking for