TS1363 I have waisted hours reinsatlling itunes, etc., and still my ipod is shown in Windows 8.1 and not recognized by iTunes

I have tried all steps in the troubleshooting and no luck...
I even installed iTunes in a Windows 7 laptop and there my ipod is recognized perfectly well

not recognized by anything: http://support.apple.com/kb/TS1369
recognized by windows, but not itunes: http://support.apple.com/kb/TS1363
solving the problem if the above does not work:http://www.instructables.com/id/What-to-do-when-iTunes-does-not-recognize-your-i Po/step1
(make sure you go to the next slides.

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