TS1367 Hey. My iMac screen comes on but it won't let me type my user name in. I first thought the batteries were done on the keyboard or Magic Mouse but they are both flashing. Cam anyone help

Can someone help. My iMac screen comes on but won't let me key in my details. I first thought my batteries were done but the light on the keyboard and Magic Mouse are flashing. My user name appears but I can't insert my password

Paul_31 is correct. The problem is almost certainly a Bluetooth connection issue. The flashing green lights mean that a connection cannot be established. You want steady burning green lights. Using a wired keyboard and mouse will allow you to troubleshoot that issue. A quick check would be to see if your "problem" keyboard and mouse can connect to another-different Mac. If they can then the issue is in you computer but if they can't (and I suspect that will be the case) then the problem is with the keyboard and mouse.

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Hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.

hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

I have two different 5s's with two different phone numbers but they are both using the same iCloud/apple account. After upgrading to iOS8 when I get a phone call on one phone both phones ring.

I have two different 5s's with two different phone numbers but they are both using the same iCloud/apple account. After upgrading to iOS8 when I get a phone call on one phone both phones ring. One phone is for work and one is for private and I don't need both phones to ring from one call. It's bizarre.......is this supposed to be like this? If so where can I turn it off?? And while we are at it iOS8 has installed iBooks on both of my phones and iTunes won't let me uninstall it. I don't need or want iBooks on my phones.

Hi,
There are two easy fixes to this.
One, you can set up Family Sharing, in which you can have two different iCloud Accounts, yet still share the same apps, music, media etc.
Two, go to Settings and turn-off "Handoff". This can be found under the General page.
Hope this helps!

I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download.

I have tried downloading photoshop cs2 and cs4 on a new computer. I have the disc available for cs2 and the serial number for cs4. They are both registered in my name. I need help doing a download. I was able to get part way through cs4, it showed up in my downloads but never got as far in the process as to ask for serial numbers. I tried with cs2 and I got an error message that some bit of information was incorrect. I currently have both downloaded on two other lap tops I own. One is operational and one is dead. I cannot access the dead one to remove the program. Thank you in advance for any assistance.

For CS2 you will need to download a special new version
CS2 Activation
You might find CS4 download here
Prodesign Tools — Photoshop Direct Download Links

How come I'm not asked for password for every app purchase, app auto downloads once I tap install, not good when my kids start buying apps because they are not asked for password, help!!

How come I'm not asked for password for every app purchase, app auto downloads once I tap install, not good when my kids start buying apps because they are not asked for password, help!!

Thank you for the help, have sorted it through Restrictions in General settings now : )
No more mysterious app purchases on my c.card now thank god !!
You would think they would set as default that Password was required - Imediatly . But they know there likely to get more purchases the way the default set it..
Thanks again for prompt reply!!!

Can I put the 2Gb RAM (X2) from my MacBook Pro into my MacBook 5,1? The intel is different (2Ghz not 2.3) and the speed is 1067 not 1333. But they are both DDR3.

Can I put the 2Gb RAM (X2) from my MacBook Pro into my MacBook? The intel is different (2Ghz not 2.3) and the speed is 2000 not 1333. But they are both DDR3.
I have just upgraded the Pro to 16Gb and the MacBook is SO slow. Just wondering if I could use the old RAM.

Full specification of MB5.1 RAM;
204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM, non-ECC (non parity), unbuffered.
MBP8.1, 8.2 or 8.3;
204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM, non-ECC (non parity), unbuffered.
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Further reading suggests your swap may work, but it's not guaranteed. If you get 3 beeps on start up (or the sleep light flashing in bursts of 3), first check it's correctly seated, but be prepared to swap them back.
If you encounter any instability or kernel panics, change them back.

When I plug in my headphones into my imac only the right side plays music. I tried with other headphones and still has the same problem. I tried the headphones with other devices and they work properly. Can anyone help me with my problem please?

When I plug in my headphones into my imac only the right side plays music. I tried with other headphones and still has the same problem. I tried the headphones with other devices and they work properly. Can anyone help me with my problem please?

Macs have crazy headpne jacks in different models.
So we know more about it...
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 6 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version (system): 1.21f4

I want to Facetime my Ipad from my Iphone but they are both set up with the same Apple id. Do I need to create a new id for one of them in order to facetime with the other?

I want to Facetime my Ipad from my Iphone but they are both set up with the same Apple id. Do I need to create a new id for one of them in order to facetime with the other?

You should be able to call the iPad using your Apple ID from the iPhone. When calling from iPad use the iPhone's phone number to initiate the call.

I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!

I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!

I really don't know what this means.
What do you mean "when I try to change the email on my itunes"?
Where on itunes are you changing an e-mail? and for what reason?
Not sure at all what you are trying to do an it seems that you are confusing e-mail, itunes accoutns and libraries.
Please explain exactly what you are trying to accomplish.
You have music on your computer? You want that music on your iphone?

Muse CC tutorials - I am trying to watch them but they are not loading. Anyone else having this problem?

Muse CC tutorials - I am trying to watch them but they are not loading. Anyone else having this problem?

Hi
is there any particular tutorial or is it happening with all of them. Could you please provide the url? Did you try it in a different browser?

What cables are best when connecting apple tv, my HD tv has 2 HDMI slots but they are both in use, one for Sky and one for cinema. There are no hdmi slots spare on the cinema either ...

what cables are best when connecting apple tv, my HD tv has 2 HDMI slots but they are both in use, one for Sky and one for cinema. There are no hdmi slots spare on the cinema either ...

Mine has four Seriously shauntana the splitter is easy, a simple click to changre feed and eventually you will damage the HDMI port or cable by taking it in and out. True you can only use one feed at a time nut you can only use one port on the telly at one time too. I used it on my old one port telly for PS3 and Sky and it worked a treat.
Enjoy
Jules

My sound won't work on my ipod 5. I plugged the speakers in and it works fine. When the headphones aren't plugged in and I turn the volume up it says that they are plugged in. Please help !

my sound won't work on my ipod 5. I plugged the speakers in and it works fine. When the headphones aren't plugged in and I turn the volume up it says that they are plugged in. Please help !

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. (this was already sugested) There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

I want to backup my iphone and ipad to my new pc but they are both already backed up to another PC - Hpw do I move them?

I want to bak up mi iphone and ipad to my new PC
They are both already backed up to another PC
How do I move them withoutlosing anything?

This knowledge base article describes how to restore and use backups.

Can't send or receive e.mails. Keep receiving message "wrong username or password" but I've checked in settings and they are correct. Can anyone help please?

Can anyone help me please. I can't receive emails. Keep getting message saying "incorrect username or password"

I have this same problem. Please can you tell me, did you solve yours and how? Thank you.

4 albums purchased from iTunes yesterday have songs not playing all the way through. They play for a period of time and skip to the next song. Everytime they are played. Can anyone help?

Some songs I purchased last night are not playing all the way through. Several songs from the 4 albums I purchased play for a period of time then just skip to the next song. The songs that do this, do it everytime they are played at the exact same spot. The songs that are affected skip to the next on iTunes on my PC which is updated to the most current iTunes and my 160gb iPod classic. Everytime they are played at the exact same spot. However on my other device, iPhone 4s all songs play just fine. I have almost 7,000 songs on my iPod and this has never happened before and I have played it awhile since downloading those albums yesterday. This is only happening with the albums purchased yesterday. Can anyone help me figure out what is wrong?

I'm having the same issue with a few songs I just downloaded. It skips randomly in the middle of the song.

TS1367 Hey. My iMac screen comes on but it won't let me type my user name in. I first thought the batteries were done on the keyboard or Magic Mouse but they are both flashing. Cam anyone help

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