TS1368 Even though I can connect to the Internet, I cannot connect to iTunes. I bought some hints for a Crickler game and cannot retrieve them using 3 g or wifi. I went into the confirmation email on the purchase and tried to report problem but couldn't

I can't connect to iTunes. I have Internet connection with wifi and 3G. I bought some hints for Crickler and I cannot claim them. I tried to report the problem using the link on the purchase confirmation email but I can't get into ITunes to report it and I suspect that's why I can't claim the hints. I have an ipad2. Could iTunes be corrupted? I tried rebooting and that didn't work.

oh I'm not actually using a router, I'm using my macbook pro as a wifi router by turning on network sharing.
And I'm sharing the connection through PPPoe
...unless, of course, I'm totally misunderstanding your question @@;
I'm a complete tehcno noob =__=;

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TS2771 Help! I just restored my ipod touch 2nd gen cos I needed a clear out. I went to sync some music back on, and it seemed to work. However when I went into 'music' it said 'no content'. I tried syncing music 3 times and it did the same every time. Hel

Help! I just restored my ipod touch 2nd gen cos I needed a clear out. I went to sync some music back on, and it seemed to work. However when I went into 'music' it said 'no content'. I tried syncing music 3 times and it did the same every time. Help!

Try plugging your ipod into your computer. Then start up itunes. Let it load everything. Then click on your ipod and play a song from your ipod's library. Not your itunes library. If it plays the song, then go ahead and stop it, disconnect your ipod, and check the content once again.
I had the same problem and beleive it or not, this worked. I synced my ipod like 5 times before finding this answer on the web. Let me know if I need to clerify anything.

I am qualified for the free version of lion...once I took a snap shot of my proof of purchase, it said it would send me a confirmation email with a code and it never did?

I am qualified for the free version of lion...once I took a snap shot of my proof of purchase, it said it would send me a confirmation email with a code and it never did?

You will get a .pdf file with the Redemption Code in it in your registered email inbox. You will have to enter the Redemption Code into the Redeem link on the right in App Store.
You will also receive an additional email with a password to open the .pdf file from the first email.
Enter the password to .pdf file > Copy the redemption code and enter it in App Store > Enter your Apple ID and password in the App Store pop-up > Poof!!! Magic! Your OS X Lion icon shows up in your dock and the download begins!

While downloading the latest IOS update to my iPhone 4, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

While downloading the latest IOS update to my iPhone 4S, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

If the place of purchase does not have a 'Lemon' policy (three replacements = refund or complete exchange), sadly you are out of luck.
And Apple themselves do not have any power over what policy a reseller uses. You can call Apple Care and have them replace it, but the odds are you would probably get a standard replacement again like has previously happened. I'm pretty sure Apple holds their own sort of 'Lemon' polocy where if it's been replaced three times through them they'll swap it out for a brand new phone. Not 100% sure though, best bet is too call them again.
And it ***** getting a response like that from their support personel, but hey, they can't all be that bad can they? I'm sure if you plead your case they'll try and help out. I've dealt with them in the past and had one or two people that rubbed me the wrong way, but most of them have been a great help and kept me a happy customer, haha.
Regards,
ThatGuy

The file to download the app for Android is not working from my phone--it says that the file isn't there. However it does see the one for the Iphone (even though it can't use it). I'm very computer literate and am pretty sure the problem is on your end.

The file to download the app for Android is not working from my phone--it says that the file isn't there. However it does see the one for the Iphone (even though it can't use it). I've tried it multiple times and continue to get the same message: "NOT FOUND The requested item could not be found". I also tried through the Market application on the phone but ended-up with the same result.
I'm very computer literate and am pretty sure the problem is on your end. If this is the case then no one can download the app. I considered that perhaps because it's still in Beta that it was removed due to some other type of software issue. I would really like to use Firefox on my new Droid (2.0); when with this be available?

Firefox will not appear in the Market for most phones with incompatible hardware. You can check if your phone is supported here:
https://wiki.mozilla.org/Mobile/Platforms/Android
Even on some supported devices, a bug in the Market software prevents Firefox from showing up. This may be related to the fairly recent Android Market app update. If you go to Settings/Applications/Market and choose "Uninstall" you can uninstall the update, and then search for and install Firefox from the marketplace.
Or, if you have a supported phone, you can download the app directly by typing this address into your phone's browser: http://bit.ly/fxbeta3
(Note: To download the app directly for an AT&T phone, you will have to search for instructions on "sideloading" the APK file, since AT&T disables the option to install from non-Market sources.)

HT1329 I am trying to move music from my ipod onto my mac. When I locate the ipod under devices on my mac there is no music ! even though I can see it and play it when I use the ipod. So how can I transfer it ?

I am trying to move music from my ipod onto my mac. When I locate the ipod under devices on my mac there is no music ! even though I can see it and play it when I use the ipod. So how can I transfer it ?

brianmartinwoolf wrote:
I am trying to move music from my ipod onto my mac. ...
Was this Music purchased in iTunes... If so... see here...
Transfer Purchases
File > Devices > Transfer Purchases
More Info Here > http://support.apple.com/kb/HT1848

When I play one of my clips on imovie it shows up black even though I can see the whole clip on my menu of movies when I'm not playing it.

When I play one of my clips on imovie it shows up black even though I can see the whole clip on my menu of movies when I'm not playing it. Does that make sense and can someone help me with this problem?

Long standing problem, much discussion on the forums. Typically it has to do with incompatibility of Microsoft Exchange email client. See the links on "More Like this" at right.
Two solutions:
One is to zip compress the file and send the attachment that way.
Another is the freebie program "Attachment Tamer" - see
http://download.cnet.com/Attachment-Tamer/3000-2367_4-56076.html

HT5787 I updated my ipad but when I went into dragonvale it no longer recognized me and made me create a new account. As a result I can no longer access my park. I have tried to go into the Game Center to restore my park but i do not have any options.

I updated my ipad but when I went into dragonvale it no longer recognized me and made me create a new account. As a result I can no longer access my park. I have tried to go into the Game Center to restore my park but i do not have any options to restore my old login/ account. Any tips?

Buying a bag of coins might help...

TS4036 hello there, my old phone was stolen and when trying to set up the new one using icloud it says: No backups available, even though i can see my last backup saved both on the new phone and my ipad, any bright ideas please?

My old phone was stolen and when trying to set up a new one and restoring my last backup from icloud it says: No backups available, even though i can see my last backup is saved/still there both on the new phone and my ipad, can one only restore from an earlier saved backup during the intitial set up of the phone, or are you also able to restore/pick up an older version later after is i set it up as a new phone? is any bright ideas please?

Did you figure this out? I'm having a similar issue.
Thanks!

My idvd wont play sound in some parts of my i movie project, even though i can hear the sound in imovie. dont get it??? and at the end of my i movie i added pictures with music. it appears as tough there is some kind of ripple effect when i play in idvd??

my idvd wont play sound in some parts of my i movie project, even though i can hear the sound in imovie. dont get it??? and at the end of my i movie i added pictures with music. it appears as tough there is some kind of ripple effect when i play in idvd??? i dont know why, i did not add anty effect.

any suggestions

HT1933 Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do

Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx

you may delete this discussion. I fixed the issue

I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases, I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases

I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases, I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases. What do I do?

I'm not sure what you mean by "on lock". If you mean your Apple ID has been disabled, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. Otherwise, please post back and clarify your situation.
Regards.

I created a new folder on My Picture on my PC, but when I went into my device to sync the new folder i created i couldnt find it. How could I make it a choice of the selected folder so I can sync that onto my device?

I created a new folder on "My Pictures" on my PC to sync some new photos, but when I went into my device to sync the new folder I created I couldnt find the new folder under "selected folders" in the sync photo section. How could I make it a choice to find my new folder I created so i could find it under "selected folder" so I could be able to sync?

Hi there!
Could you clarify for me: are you still using Photoshop Elements on your new Mac or are you now using the Revel Mac Desktop app?
Thank you!
Glenyse

How do i change the email address for my icloud account on my 4s. when i sign in on line it is my new email address so i thought it would change automatically but obviously not!

how do i change the email address for my icloud account on my 4s. when i sign in on line it is my new email address so i thought it would change automatically but obviously not!

Settings>iCloud...scroll down...delete account. Then setup iCloud with your new ID.
You can't change the Apple ID for your iCloud account, you have to delete it.

HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

TS1368 Even though I can connect to the Internet, I cannot connect to iTunes. I bought some hints for a Crickler game and cannot retrieve them using 3 g or wifi. I went into the confirmation email on the purchase and tried to report problem but couldn't

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