I am qualified for the free version of lion...once I took a snap shot of my proof of purchase, it said it would send me a confirmation email with a code and it never did?

You will get a .pdf file with the Redemption Code in it in your registered email inbox. You will have to enter the Redemption Code into the Redeem link on the right in App Store.
You will also receive an additional email with a password to open the .pdf file from the first email.
Enter the password to .pdf file > Copy the redemption code and enter it in App Store > Enter your Apple ID and password in the App Store pop-up > Poof!!! Magic! Your OS X Lion icon shows up in your dock and the download begins!

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I just bought a macbook pro and qualified for the free Mountiain Lion update. How do I download the software on my laptop now that I've received the password for the content code file.

I recently purchased a macbook pro and qualified for the free Mountain Lion update. Now that I've received the very long content code from Apple, where do I go to enter this information? Is there a link within apple.com? This is my first apple computer so I'm not a proficient user. Thank you

marsrover25 wrote:
I recently purchased a macbook pro and qualified for the free Mountain Lion update. Now that I've received the very long content code from Apple, where do I go to enter this information? Is there a link within apple.com? This is my first apple computer so I'm not a proficient user. Thank you
Sign into the App Store with your Apple ID. App Store should be in the Dock.
Cheers
Pete

How do i qualify for the free mountain lion update?? i bought new macbook pro on july 25th.

hi i bought a macbook pro on july 25th it said i quailified for the new mountain lion update. im wondering how do i get it ?

http://www.apple.com/osx/uptodate/

I am in the process of redeeming the "free" version of Lion.

I bought an iTunes gift card in order to bypass the need of a Credit Card.
iTunes says my Apple ID balance is $15.00.
When I go to check out, I don't get the option to use this.
I only get the option to use a Credit Card, use an Apple Gift Card, or "BillMeLater".
Why is this?

I'm not 100% sure why but it isn't just you. I had a credit on my account too but when I went to purchase it still made me have a valid credit card. It didn't charge it, but it did check to see that I had it.

How does one use the free version of OmniGraffle without instructions?

I found OmniGraffle loaded onto my new PBk G4 (apparently for free) and, after trying to use it, have a few questions.
1. Is there an instruction booklet/program for the supplied version besides what little is included in its Help menu?
2. It came as v3.2. When I checked on the Web site for instructions on using it, it refered to v4 only, which appears to require a purchase.
I'm uncomfortable being in this Catch-22 situation. If there's a charge for a beginner to use v4, how can an Apple purchaser with v3.2 find a step-by-step user manual for the free version of OmniGraffle supplied on my computer?

Dear Tuttle and Tom:
You both sent me to the appropriate place. I downloaded the instruction file (PDF). Many thanks.
Incidentally, I then downloaded the upgrade offered at the top of that page (from v3.2 to v3.2.4) but after ±90% of the necessary time needed, it shut down with a "Failed to Mount" message (whatever that might mean). It took more than 28 minutes to download that much even though I'm using DSL! Have either of you upgraded to v3.2.4 with or without difficulty?
Thanks again for your right-on assistance.
PowerBook G4 Mac OS X (10.4.2)

I qualify for a free upgrade to mountain lion, how do i download it?

I bought a MacBook Pro in July and it qualified for the free upgrade for the new software. I went through the process and got a claim number, now how do I download the software? Please help!

im pretty sure that after they review it and make sure you really do deserve the free upgrade they then email the code to you.

I used to use the free version of Adobe Reader to convert my publisher files to pdf files. When I was making a booklet for our hockey team, it said I had to buy it. Now I bought it and it won't convert the files. I am ready to throw this computer out the

I used to use the free version of Adobe Reader to convert my publisher files to pdf files. When I was making a booklet for our hockey team, it said I had to buy it. Now I bought it and it won't convert the files. I am ready to throw this computer out the window!! Can you tell me what is the problem? No it does not exceed 100 M. either.

Adobe Reader never converted Publisher files to PDF, for free, never. I suspect you use to have the (paid for) Adobe Acrobat. Sometimes people have Acrobat (more than $300 worth) and install Adobe Reader over the top, losing that valuable software.
That said, if you subscribed to PDF Pack it should do this conversion. What exactly happens now.

I am trying to download a free trial of photoshop for my macbook pro and it says there is an error and that the requirements for the new version is not supported for the mac I have. I have looked at the list of requirements but have no idea how to tell wh

I am trying to download a free trial of photoshop for my macbook pro and it says there is an error and that the requirements for the new version is not supported for the mac I have. I have looked at the list of requirements but have no idea how to tell what I do and do not have?

Apple Menu --> About this Mac.
Mylenium

HT201272 I bought the Full Version of following App for my iPad 5 months ago: Interaction of Color by Josef Albers, I just bought a mini iPad and on the purchased apps option only the Free version shows, and when asking for the full version it asks me to

I have already tried the steps above, among the options of purchased apps I only get the free version not the complete version I had already bought

dmason wrote:
I had this problem as well. I was under the gun on time and just purchased it anyway. After installation I contacted support and they refunded me the amount.
You should have a backup of your servers regardless of circumstances. You would then be able to restore the server software.
When Apple repair machines they will often just swap it or swap the hard disk and will not make any effort to transfer your files. They assume you are doing a backup. Anybody running servers absolutely has a responsibility to ensure they have aduequate backups even more than 'normal' users. While Time Machine may not be wholely suitable for backing up servers Time Machine is so simple even normal users can use it and therefore no longer have any excuse for not doing backups.

I payed for App and get only the free version (no ...

Sorry, I´m a little bit angry about my problem! For two days I bought JOIKUSPOT PREMIUM WiFi HotSpot on Ovi Store over my Nokia N97 (Mietzekatze). I payed it with my Mobilcard. Buyingnumber: 265535972619. But in my (Eigene) Own I can´t find any JOIKUSPOT PREMIUM WiFi HotSpot. I find there only the JOIKUSPOT Free Version, but that is gratis! So I payed 9.99 Euros for nothing. :-(.
So can anyone help me to get the Payversion of Joikuspot?
Greetings from germany
Anna (Mietzekatze)

You may unistall the FREE version and Re-install the paid version.
In case of difficulty go here and select Contact us.. Then login and fill the form with all details..

How can I distribute the free version of Numbers, Keynote, and Pages using Apple Configurator

I am trying to use Apple Configurator to mamnge a set of classroom iPads. I have figured out how to purchase apps via the VPP account and distribute them, but I can't figure out how to distribute the free versions of Pages, Numbers, and Keynote. When I try downloading these apps on the Mac running Configurator, they show up as a paid version. Currently, I have to disable the option in Configurator that removes non-mamanged apps and then install the apps manually on each iPad. Does anyone have a better option than this. My hope was to be able to completely manage the iPads by simply pugging them into the Mac.

The apps is not only for iPhone 5c and 5s. its for all apple products that are purchased with iOS 7. I don't believe if you already have the product then update it to iOS 7 that the apps will be free. I believe that you have to purchase the product on or after the 18th since iOS 7 will already be on the products.
Edit...All compatible iOS 7 products activated on or after September 1st, 2013 will recieve the iWork apps for free. So yes he/she will recieve the apps

For the 2013 versions of macbook pro should I purchase 32 bit windows or 64 bit version to be able to install it on macbook and use windows with bootcamp?

for the 2013 versions of macbook pro should I purchase 32 bit windows or 64 bit version to be able to install it on macbook and use windows with bootcamp?

Then you might check at any of the other university book stores or software stores or any computer store in town for the 64-bit version.
If you want to use the 32-bit version from the school (you probably get it for free or very cheap) then you could purchase Parallels and run it as a virtual machine concurrently with OS X. There are some caveats:
1. You have to purchase Parallels (there may be an academic discount.) List is $79.95.
2. Your computer needs minimally 4 GBs of RAM, but realistically 8 GBs would be better.
3. Parallels creates a pseudo-drive on your hard drive. It could easily require 50 GBs of disk space.
Accommodating these might be more costly than buying 64-bit Windows 7. And, if you look online you may find them with an academic discount (or may be able to order it through the school.)

How can I get serial numbers or the free versions of Adobe, Air, Flash Player 14, and Reader XI Pro

How can I get serial numbers or the free versions of Adobe, Air, Flash Player 14, and Reader XI Pro that I had installed on my computer before Microsoft crashed my computer and I had to do a fresh install? I finished reinstalling Win 8.1Pro on my computer thanks to Microsoft Lvl 1 Techies corrupting my Command Structure so nothing would work. I had recently taken a picture of my installed programs (control panel, uninstall programs list) so that I would be able to reinstall everything I needed. I can't seem to find an email for the Reader which I remember paying for, the others I believe were free installs. Can anyone help me out.

Safari Version 5.0.5 < from your first post
5.0.5 is an outdated version of Safari.
There is an update available for Safari for version 5.1.1
That may help.
Click your Apple menu icon top left in your screen the click Software Update
Restart your Mac after the updates are installed.
Try full screen ...
If you have problems using Software Update from the menu you can use the standalone installer here > Safari 5.1.1

After having downloaded the free version of Maverick OS X, HD version, I haven`t got a clear screen anymore and even on my photos lots of scratches in different colours appear. It seems to me that something went wrong.

Since I have downloaded the free version Maverick OS X, HD version, from the App Store, I haven`t got anymore a clear screen whenever I open a page. Scratches and stripes appear and this is especially annoying when I wanna have a look on my downloaded photos from my iPhone 5 S. Does anybody know a solution ? Maybe somebody is struggling with the same problem.

I'm not sure what you mean by HD Version. There is only one Mavericks and I find nothing about HD.
Perhaps you have the display resolution set wrong for your display.

My ipad air was bought and activated AFTER September 1st and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, these apps were also deleted I order to be updated. Now I cannot get the free version. Help?

My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks

How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
 Cheers, Tom

I am qualified for the free version of lion...once I took a snap shot of my proof of purchase, it said it would send me a confirmation email with a code and it never did?

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