TS1369 Since I have connected by iphone 5s to my computer my 4th gen shuffle is not appearing in itunes when it is connected. It doesn't seem to be a USB issue as the ipod is charging when it is connected to the PC.
Since connecting my new 5s my 4th gen shuffle is not recognised by itunes.
The device is not appearing in 'my computer' but is receiving power as it is charging.
I never had this issue with my 4s.
I have tried the troubleshooting with no success.
If anyone has any suggestions on what settings I need to change or what I need to do this would be greatly appreciated.
Thanks for your help.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also see these (if you haven't found them already):
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes
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