TS1371 a lot of my itunes downloads won't open on my PC. They're turning into alb files....How do I open these files? Can anyone help?
a lot of my itunes aren't opening....they're coming up as "alb files"....What is this? How do I open them? Can this be avoided?
Sorry it took so long to get back on this. Orignally the uninstall of QuickTime didn't work, but I just tried it again this morning, and it worked perfectly. I have no idea why though, because now iTunes opens on my PC without a version of QuickTime on it (at least as far as I can tell in Add/Remove Programs). At this point I guess I don't really care why it's working though, just that it's working. Thanks for your help!! --Rob
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You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.
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I cannot use the software.. so you need to figure out where the problem is..
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It is far more likely the camera is having issues with the wireless network.
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Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down? -
My iPhone 4 is stuck in the recovery mode after downloading iOS7. iTunes screen reads "Waiting for iPhone". It's been waiting for two days. Can anyone help?
Hi Imw7996,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
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I just got an Ipad and I really dont know much about them its a 32gb 4g wi-fi, I use at&t as my server(dsl) and that works fine but I need to download my mcafee which comes with my at&t for free but it wont let me download it says I need more than 6.1.0and I dont know what to do can anyone help, I know someone that has 1 just like mine but she doesnt use a antivirus and doesnt have any trouble but,,, I have a laptop and a desktop and I use mcafee on both,, so any suggestions, I just down know what to do,,, can anyone give me input on what to do, and I also what to know is there anyway I can use my portable device that I got thru at&t that I can buy minutes on, is there an adapter for this ipad that I can use this on,, help I need all I can get,, thanks chrystie
You can not install it.
Only apps from the official Apple App Store can be installed. -
my mum set up an account for itunes a few years ago but she cant remember the question recovery answers can anyone help as i can not purchase anything
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
Itunes wont open when i click on it but it never tells me why, so i went on troubleshoot and it found some problems and resolved them however it still says that a problem 'incompatible program' was detected and it doesnt give me an option to do anything about it. I have reinstalled itunes, deleted it and got it again and updated it but it still wont open, has anyone got any suggestions as i have run out of any ideas. Also it will not let me select the catagory i want and has frozen on podcasting and radio... sorry. Im a bit dumb with computers.
Thank youOk, what you should do is go to "Preferences" in iTunes, with your iPod connected, and check the option that makes the iTune s your default player and all music files defaultly the Apple format (AAC). It will automatically convert all songs to that format, and list them in your library. However, you may have to right click on them and select "Convert to AAC selection" if they won't play in iTunes... hopefully I have provided some insight...
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please help i just got this and I am very new at this
Go to http://www.icloud.com in your computer's internet browser. Sign in, go to Find My iPhone, locate your device there.
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Try and reset your iPad. Hold the Sleep and Home button for about 10 seconds until you see the Apple logo.
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What are you talking about?
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Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
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If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
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Is there an error message when you try to launch the iTunesSetup.exe (or iTunes64Setup.exe)? If so, what does it say? (Precise text, please.)
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