TS1389 I have one song in my library that will not play because it says it is not authorized to play on my computer. I have already authorized the computer and I'm at a loss on what to do?
Why won't iTunes play one song in my library after I have already authorized my new computer to play all music? I keep getting the same message about authorizing the song over and over. What can I do to fix this?
You can try re-downloading the song, that's what I ended up doing and now the song I was having issues with is playing.
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I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.
Welcome to the Apple Support Communities
One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
First of all, open > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
We recommend to buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC) because you won't probably have any problem with the memory you buy there -
I purchased keynote, numbers, and pages when i bought my macbook air in late september. the december update will not load because it says i do not own the software and returns an error messgae 100. i have read manuals and looked over the web but i cannot figure out how to get this software update to identify that i do own these three pieces of software. they are installed and usable. any ideas would be appreciated before i call apple support.
This is my first mac so i am still learning...
thanksFirst, make sure you are logged into the App Store with the same AppleID that you used to purchase the apps.
If that is not it, look in the App Store under Purchases. Are they there?
If not, go into your account in App Store and click the link to show hidden purchases.
If they are still not there, use the support link in the App Store.
If they do show up, copy all the apps to an external drive, then remove them from your Mac. Go to the App Store, Purchases, and install from there. -
I have a second generation Nano. I have several podcasts in my itunes library that will not sync to the device. These podcasts all have a half circle icon that appears to the left of the title. Whats up?
Well I could do that but that kinda defeats the purpose of paying $600 bucks for this piece of **** that I'm supposed to be able to dump 32 gigs (well u know what I mean) of music on and manage automatically the through this supposedly wonderful piece of software that's supposed to do most of that for you. Okay I get that computers are only as smart as the people using them... Which apparently is not that smart in this case... But ya thanks for the advice that my two year old daughter could have given me. Anyone else?
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How does one fix the problem of iTunes saying my computer is not authorized to play songs I've recently purchased, even though I continue to sign in for authorization? This is bullcrap.
Okay, that sounds like the dodgy tracks have been getting damaged during the download.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
This album is American Idol Top 4 Season 12 - the song that brings up the dialog box is Emotion by Candice Glover.
Is there a way to redown load the album with out repaying? Is that the best fix??
Thanks,
ScottDelete the problem track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
All the other songs on the album play just fine. I don't know what happened.
Delete and redownload it if doing so is free in your country.
(72101) -
I have a lot of songs in my Itunes library. However, for some reason, they have disappeared and I only have one song left. When I check under My Music, I can see all the songs but can't access them through Itunes. Any idea why this happended and how I can fix it?
I think I fixed this problem a few years ago by literally copying and pasting all my audio content into the iTunes library folder. I can't remember what is called of the top of my head and I don't know if this will still work.
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After sync my music disappeared. Now I cannot get music back on phone. I selected playlists and triedeven loading allmusic.I have one song on my phone and cannot load any music back on it. Is there a setting I may have selected that needs to be changed???
Okay. I hope I can remeber all my steps exactly because I fixed my own problem...with absolutely no help from Apple. I opened itunes. I connected my ipod touch to my computer. On my itunes page that shows my songs in the upper right side under the search library box there is an itunes button and since I am connected there is an ipod button. DO NOT CLICK THE ARROW in the ipod button...just click in the mail part of the button. On mine it opened to a summary page that gave info on my ipod. The menu bar has Summary, Apps, Tones, Music and more. I clicked on the Music button. I chose to Sync the entire music library. That replaced what was on my ipod but what was on there was going to be put back on so I was okay with it. I then clicked the Sync button on the lower right side and it sync'd and all my songs are on my ipod again. I hope this might help someone else. Good luck.
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I have one song that will not transfer from iTunes to iPod Touch
I have one song that at one time was on my iPod. I have since bought another version of the song and since then the newer purchase of the song is on the iPod but the first one I bought is in iTunes but is not on my iPod any longer. I have tried to transfer it several times but it just won't transfer to my iPod. What could be the problem?
I read a post about something like this. I forget the details, but my advice is to rename the original song's track Name to something like "song (original)" and see if it will sync.
You can always change it back if this doesn't work. -
I have about 500 songs in my library that have played one time. Although a "last date played" date is noted, there is no number in the play count column. This only happens some times. Any reason for this, and can it be corrected? thx
Thanks, but the play count is not incrementing only on the very first play. All subsequent plays are fine. Meaning the play counts for these particular tracks are always one play short. I double-checked some of the tracks in question and I have not shortened, or stopped them early.
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Switched computers due to a crash. I authorised the new one. It won't let me play songs in my library that were purchased from I-tunes. Please help.
All content that you download from iTunes is tied to the account that downloaded it, and it can't be transferred to or merged with another account - so you will need to authorise that old account on that computer if you want to use its content.
If you still have access to the email accoun then you can try getting the password reset via this page : http://appleid.apple.com, then 'reset your password
If you don't have access to the email account then you could try contacting iTunes support and see if they can help you get access to the account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I have a handfull of songs in my library that are not showing up bold like the other songs. When I click the icon to download from the cloud nothing happens and they will not load onto my ipod. When I look for them in the purchased area they show up as purchased and downloaded.
Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded. -
Hello, I have 333 songs on my library list but only 108 on my ipod....on the library the songs that won't download to my Ipod have ! marks in front of them, how do I get rid of them so them may go on my ipod?
The ! usually means that the song file has been moved or deleted. If you can find the song file on your hard drive, you can remove the song from iTunes and put it back by using File>Open and navigating to the song file. There is also a location that iTunes will look for song files (I'm a Mac guy, so I don't know where it should be in Windows, but for me it's HD>Users>My User Name>Music>iTunes>iTunes Music and then there are various folders for different albums, podcasts, etc.), so I would keep them all there.
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How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows search. The track plays on my iPad and my iPhones but will not play on my laptop!?
It has an "!" To the left of the song title in my library
My worry is that if I sync my iPad/iPhone then I will lose the track on those also!If you cannot find the file on your hard drive then once you delete the current broken entry you should be able to redownload from iTunes in the Cloud. This assumes the item in question qualifies. Note that audiobooks, digital booklets, iTunes LPs & Extras, ringtones, selected movies etc. don't.
If prompted don't hide the item. You may find that you need to close and then reopen iTunes before it will appear for download.
tt2
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