TS1389 Re-Downloading Album Only Songs

I had trouble playing certain songs I downloaded when I downloaded a complete album because iTunes repeatedly said that my computer was not authorized. So, I redownloaded all the tracks that wouldn't play for free but am unable to for the album only tracks. Is there a way to do this?

I'd report the problem to the iTunes Store. 
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not redownloading. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

  • Cannot download Album Only Songs

    Hi, can you help. I paid to download an album but now when I try to individually download songs I cannot download ones that are album only songs. What should I do?

    I've just purchaces an album and having the same problem. Emailed support but received no reply. My previous album I managed to download with no problem, however if I try and download a track from this same album I now get the above error.

  • Trying to re-download a album only song

    I just purchased an album but noticed that it only played half of the song and skips to the next. I already deleted the songs and re-downloaded them for free. But three of the songs are album only songs and I cant seem to redownload it for three without paying the whole album again! Is there a way to fix this?

    Welcome to Apple Support Communities
    Check that your songs are hidden, and if so, unhide them > http://support.apple.com/kb/ht4919 You will be able to download them after unhiding them.
    If it doesn't work, contact with iTunes support > http://www.apple.com/support/itunes/contact

  • I bought the album... but the album only song won't play!

    I bought and downloaded the Pirates of the Caribbean 3 soundtrack but the album only song- I Don't Think Now Is The Best Time still wont play!
    HELP!

    There may have been an error in the initial download. To correct this you'll need to contact the iTunes Store support team.
    http://www.apple.com/support/itunes/store/songs/
    Just enter the appropriate information in the fields at the bottom of that page.

  • If i buy an album on itunes will i get the album only songs 2?

    I want 1 song but i can't buy it because it says album only

    If you want to the album only songs then you will need to buy the whole album, those songs can't be bought individually, only as part of the album

  • "Album Only" songs included?

    I don't regularly buy entire albums, so I'm double checking before I purchase an album containing "Album Only" songs. These are included when I buy the entire album on iTunes, right?
    Making sure "Album Only" doesn't mean iTunes doesn't have rights to sell them and they're only available on the album in a store.
    iBook G4   Mac OS X (10.4.6)  

    'Album only' songs are included. It just means you can't buy them separate.
    That usually occurs with songs that have a long play time.
    Hope this helps.
    M

  • Album Only songs when using song credits

    I received as a gift a 50 song credit to the iTunes store. I would like to be able to buy complete albums with this credit, including the "album only" songs. When I try to buy albums, it says that my song credits do not apply to album purchases, and when I then buy each song from an album individually, I can't buy the rest of the "album only" songs.
    Is there a solution to this problem? If I buy 10 individual songs off an album, can I use "complete my album" to get the rest of the "album only" songs? It would not seem to make sense for this to not work. Especially since I have, in effect, spent more on 12 individual songs from an album than I would have on the $10 cost of the entire album on the first place. It seems like I should therefore be entitled to the complete album.

    Sorry but no, there's no solution when there are "album only" tracks other than to pay cash. Song credits can indeed only be used for individual tracks; they cannot be applied to album purchases.

  • Too many "Album Only" songs

    In my view, one of the greatest strengths of iTunes is not having to purchase an entire album to get the particular songs one enjoys. This strength is undermined by the "album only" choices that appear all too frequently.
    I've found several album only songs that I would like to purchase and I have not purchased one of the albums. I'm guessing I'm not alone in this behavior. Drop the "album only" idea and you'll certainly make more money from me. Keeping it is only driving me to look elsewhere for the songs.

    This is not controlled by Apple. The most frequent reasons for "album only" songs are the copyright holders are different for this song than the rest of the album & do not want the song sold as an individual track. The copyright holder for all of a specific album, for whatever reason, may have required that a specific track or tracks be sold as "album only". Apple has to abide by what the copyright holders want when it comes to distributing content.

  • Song purchasing issue: Album only songs

    Hi, hopefully somebody can shed some light on this problem i'm having. I have a CD of 'Hit The Lights - This is a stick up... don't make it murder' and it doesn't include track 14 'Stick Up' which is on the itunes store. I want to purchase this song but i can't because it is an 'album only' song. Does this mean that if i want this song, i have to by the whole album even though i already have the CD? Because that is kind of annoying!
    Much appreciated if anybody can help me, thanks.
    Message was edited by: Joe.UK

    Yes, you would have to buy the whole album. And despite what the other poster said, it isn't an enticement to past customers. And it isn't something controlled by Apple. These types of decisions are made by the record companies.
    They may not want a popular, or extra long song to be sold for only $0.99. They try to entice the buyer to purchase the whole album (if it was a CD, you'd have to buy the whole thing). However, in the case of popular songs, you might see it go on sale by itself once after it is no longer a top song. If it's a long song (something you see in the classical music a lot), it may never be sold except as part of an album only track.

  • TS1389 I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works.

    I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works. I have read several posts, but many have problems with old purchases and new computers. This is a purchase I made today. I have tried deleting the SC file, and made all changes suggested by iTunes web site and other suggestions. Anybody have any suggestions I may have missed? 

    Your latest purchase could be corrupt...
    Try this...
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • ITunes 7 not downloading album only material

    I just purchased an album, and the digital booklet and one of the songs--the "album only" items--hung in the download. I clicked on the "Downloads" link, and the window said that it had downloaded the full MB but it said it was still "processsing."
    After this had gone on several minutes, I decided to close iTunes. I got a dialog box that basically said I would be prompted to continue downloading when I reopened iTunes. However, when I reopened iTunes, no such thing happened. Now I have no way to retrieve this material. Help!!

    Your welcome, just remeber if a download doesn't finish for whatever reason ( PC crashed, rebooted, lost electic to your house, Internet connection went down, Dog chewed the DSL line in half ect ect ect) just goto store>Check for purchases to start it up again.
    Alot of people had this issue this summer where they was online downloading and those "Supraise" thunderstorms popped up and knocked out power for a min or 2

  • What's up with "album-only" songs in the iStore???

    Just out of curiosity and general frustration--whats the reason behind some songs only being available in the iTunes store when you buy the whole album? Is it some kind of copyright thing?

    I've noticed that a lot of tracks over about 7 minutes show up as 'album only' - other than that I guess it is indeed some sort of copyright/label restriction.
    Shame, as in the early days of online music I managed to get the whole of Tubular Bells from a Microsoft-based store for 99p per 'side' - I imagine it's this issue they're trying to address.
    PC   Windows XP Pro  

  • TS1389 I downloaded several new songs and only one of them will not play.

    It is only 1song from around 17 downloaded.  itunes won't allow me to download it either.

    I finally got a resolution by using the Instant Chat.  The support tech was able to make the song available again for download.  I would have to say, just go to their Live Chat because everything else is a HUGE waste of time!!!

  • TS1389 I downloaded album but one song states not authorized and will not play and will not accept authorization when entered.

    I downloaded an album but one song will not play.  The message says not authorized.  I put in authorization info and it says this computer is authorized.
    I tried to buy it again and the same error comes up not authorized, etc and nothing works.

    It may be a corrupt / damaged download...
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases  >  http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service  >  Apple  Support  iTunes Store  Contact Us

  • Downloaded album, last song is blank.  So is iTunes store copy.  What gives?

    I downloaded Peasants, Pigs & Astronauts album by Kula Shaker and the last cut, Stotra, is just blank air for around 7 minutes.  I went back to the iTunes store to see if that was the case on their copy and it was also 7 minutes of blankness.  What gives with that? 
    Does that mean there is no bonus song on the album called Stotra?

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

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