TS1398 I am not able to connect to itunes store or Youtube frommy Ipod Touch. Able to access safari and google etc
My Wifi network is fine and I am able to open Safari and access Google and other web pages. However when I access Youtube or Itunes it says " Cannot connect to Youtube/ itunes store. Please help!
Have you tried a simple reset of your device? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
Can you try connecting the iPod to another Wi-Fi network to see if the problem persists there?
B-rock
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My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.
See:
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I would start with
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I cannot connect to ITune store to download app. I entered my Apple ID and password, and my credit card info, can you help?
Perhaps the reason that your username and password are not recognised is because you have caps lock on.
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My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!
Can't connect to the iTunes Store
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My iPad & iPhone won't connect to iTunes store.... it worked just fine earlier today... but not now.
My daughter also has an iPad and an iPhone and these too won't connect either (use the same iTunes account)
Nothing has changed since this morning, I've gone through all of Apples suggested troubleshooting guides but it still won't work!
Help?p.s. I just signed out of my apple id on daughters iPad and tried to create a new apple ID and still got the message CANNOT CONNECT TO ITUNES STORE......
so is this a problem with apple rather than my devices? Just seems weird that all our apple devices are doing this this afternoon when they were just fine this morning.......
P.P.S Just got a text from a friend with iphone and ipad......they are having same issue so at least I know it's not just me, so what's going on here APPLE????? -
I keep getting a "cannot connect to iTunes Store" message. I have upgraded to the iOS 6.1.2 and always have wifi or 3G enabled and working. The articles they have posted are not helping me at all. If anyone knows how to fix this please help me! Thanks
Responding to buffing1
I connected my IPHONE 4 via USB and went into ITUNES through my IMAC and some how it fixed the problem. I'm now able to get to the ITUNES Store. I hope you find a fix your problem. Miss Kayo -
I m not able to browse safari and mail icon is not working?
I m not able to browse safari. My email icon is not functioning at all, so I can not see any email like yahoo, hotmail, gmail. Page is completly blank.
thank you for your support.Did your 4S have Facetime on it before you updated? The 4S, new, shipped with Facetime and didn't need and update to iOS 6 to get it. However, if you purchased an iPhone that was designated to be sold in UAE, Saudi Arabia and a couple of other Middle Eastern countries, then the device does not have FaceTime and it can't be added.
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I cannot make anymore purchases on an app I have downloaded (master of dragon). It just started happening when I changed my cc payment information. It says sorry cannot connect to iTunes Store. And says cannot connect to itunes store(0). Please tell me what am I to do.
rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
"Please contact Itunes Support to complete this transaction"
This is an issue with itunes support. You have done all you can do -
Why can I not get to the iTunes store or sync my iPod Touch?
I am not able to sync my iPod or go to the iTunes store at all. I have turned off my firewall and my anti-virus and still can't do either. So it is obviously a problem with iTunes does anyone have any ideas for me to try? I am just frustrated that this won't work because its the program I use the most.
Looks like there's a general problem across the US and UK at Apple's end. I've not been able to connect since this morning and there are loads of threads on here about the same issue.
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Can anyone explain how I can install updates for the apps on my iPhone when I keep getting the message 'Cannot connect to iTunes Store', yet I can view music & films and still download new apps?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
Cheers, Tom -
How do I get past the "Connect to iTunes" part of my updated iPod touch?
I updated my iPod touch to the new iOS 5 software. I did all the steps and selected 'Restore from iTunes Backup'. The next screen said 'Connect to iTunes'. I did that and it synced. However, it still says "Connect to iTunes". I ran the iTunes diagnostics and it said that it did sync and there is about half a gig of data on my iPod touch. But I still can't get past the "Connect to iTunes" screen. I even updated iTunes itself, but it still won't work. What do I do to get my iPod back? Surely I don't have to spend $30 plus to get all my apps and songs back. What can I do?
Help!
Thanks,
skiracer204- Are yu sayin that you keep restoring the iPod but it just keeps telling you restore it again? If so then this sounds like your problem:
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Above frm:
http://support.apple.com/kb/TS3694
Otherwise, please provide more information. -
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Hello,
I just purchased an iPod Touch, and I get the message "Cannot connect to iTunes" on my device - any ideas about what I need to fix? Thanks!Can't connect to the iTunes Store
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