TS1398 I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???

I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???

It has been saying this message for weeks so I don't think it's that iTunes is down...thank you though! I have 3 iPads, I phone, and iPod that I cannot connect to iTunes on and am beyond frustrated -ready to return items at this point...

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  • TS1702 when attempting to update apps update all I get "cannot connect to iTunes Store" but I have no problem connecting directly to iTunes store and I am not asked to enter password.  any suggestions?  Thanks....

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    See these previous discussions:
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  • My Ipad doesn't connect to wifi while all other devices are connected.

    My iPad doesn't connect to wifi anymore while all other devices in the same network are connected including iPod.
    iPad was connected this morning, but quit connecting since this afternoon.
    It tries to connect, but everytime connects, it disconnect within a second, and it keep doing the same thing.
    This is the first time ever I see this problem since I started using this iPad.
    What happened to my iPad??

    Some things to try first:
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    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
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        •    Tap on Wi-Fi
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    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
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    How To: Workaround iPad Wi-Fi Issues
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    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
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    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
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    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
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    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
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    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
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    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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  • I am unable to access the iTunes Store, but all other features of iTunes are normal.

    I always get a message "We could not complete your iTunes Store request.  The host is down.  There was an error in the iTunes Store. Please try again later."  I have downloaded and reinstalled the current version of iTunes (11.0.2 (26) 64 bit) with no effect.  I have not had any other problems with iTunes.  I have not had any problems with Internet access.

    Very unusual to have 69 itunes plist files in ~/Library/Preferences.  Also unusual to not have one in ~/Library/Caches.
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  • Ipad not connecting to Internet, but all other devices are

    I'm using the original airport express...have a macbook pro and ibook connected to the wireless network and everything works just fine.  Had my ipad 2 connected last night and it was working great.  All of a sudden this morning it started showing a full airport signal but get a "Cannot Open Page...not connected to the internet" message. 
    In my ipad settings under my network I'm getting an IP address and Subnet mask but nothing under Router or DNS. 
    I have tried resetting ipad, airport, and router.  Have tried renewing lease, and forgetting network. 
    I've been searching the internet for hours for other suggestions and can't find anythingt that's working or that I understand.  Any help would be greatly appreciated.  Thanks in advance. 

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Apple TV won't connect to the network, but all other devices will.

    It's just the apple tv.  my computer, iPhone, iPad all connect to the wireless no problem but all of the sudden the apple tv says it cannot connect to the network.  I tried powering down the apple tv and tried resetting it but it will not connect.  any tips?  thanks!

    Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

  • My mac wont connect to the wifi network but all other devices are working fine! Please can you help

    My Mac wont connect to my WiFi.  It can see the network but has an "!" over the WiFi signal. My iPhone and Surface connect fine.  My Mac was working fine yesterday.  I've restarted the rooter, the Mac and still not luck.  I've changed the WiFi channel, removed and re-added the WiFi network, but I still can't connect. Please can someone help.... thank you !

    Power Cycle
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    Restart the computer.
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204?viewlocale=en_US

  • My iphone 5s keeps changing time on its own and keeps disconnecting from the wifi and cellular data. All other devices are connected and working. Is it a virus?

    What can i do to fix it? My husband suggests I reset my phone but I'm afraid my data will be wiped off an that would be of total waste if the problem doesn't even get solved. Your help would be much appreciated!

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  • My iPod touch version 1.1.5 won't connect to iTunes store but supposedly my software is up to date. can anyone offer advice

    My ipod touch version 1.1.5 will not connect to itunes store but supposedly my software is up to dat and I tried changing date and time and no success, does anyone have any suggestions?

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    Hi
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    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Call AppleCare.
    Best.

  • HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her.  I can access the iTunes store for all other options but not to update.  How can I get her updated?

    Try quitting the App Store:
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    Try resetting:
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    I cannot connect to itunes store but my network connections are fine and I have tried everything on the itunes support site. I just want to authorize my computer. Can anyone help?

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