TS1424 an unknown error occurred (4002)
I am setting up my new iMac. I used time machine to migrate from my old iMac. My iTunes works fine until I tried to use "update Match". It runs until it is almost completed and then you get the error (4002)
Can try turning iTunes Match off and then if you have Genuis on turn it off - then turn itunes match back on
Hope it helps
Similar Messages
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I get "We could not complete your iTunes Store request. An unknown error occurred (4002) Can any person help me with this on, please?
Turning off iTunes Match and Genius and then turning them back on appears to have worked for some people e.g.
https://discussions.apple.com/message/22059685#22059685
https://discussions.apple.com/message/18427550#18427550 -
I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?
Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
I keep trying to download songs to ICloud but keep getting an error: "We could not complete your itunes_store request. An unknown error occurred(4002)"
I have deleted itunes and reinstalled but continue to get error. Want else can I do?Thanks jdnjo. Your fix also worked in Windows 8!
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What is "an unknown error occurred (4002)" received from iTunes store?
When I turn on iTunes, I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (4002)." I have no downloads pending or anything else that I know of. Can't figure this out.
Can try turning iTunes Match off and then if you have Genuis on turn it off - then turn itunes match back on
Hope it helps -
Hi everyone. Every time I launch iTunes I get a message "We could not complete your iTunes Store request. An unknown error occurred (4002)." Anyone know what this is or what I need to do to stop it? Any suggestions much appreciated.
GeoffreyRe: An unknown error occurred (4002).
This might solve your problem.... -
After migrating my old iMac to my new one, every time I start iTunes, I get the following message: "We could not complete your iTunes store request. An unknown error occurred (4002). Any suggestions for curing this?
Perfect - thanks so much!
For anyone else wondering, the clue was in what was displayed on the screen after I turned iTunes Match on again: it asked whether I wanted to add this computer. Having copied my iTunes library over from the old machine, I'd completely forgotten that iTunes Match identifies each computer uniquely (not each iTunes Library), so was never going to work with this one until I specifically added it. Sorted! -
I keep getting this message in iTunes We could not complete your iTunes Store Request. An unknown error occurred (4002). What can I do to fix this? (I'm using iTunes 11.4(18) on my iMac running OSX 10.6.8 )
iTunes Error 4002 - http://wiki.answers.com/Q/How_do_you_solve_the_iTunes_error_4002 - toggle Genius
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TS1424 An unknown error occurred (-42110)
While starting a sync of iTunes and iPhone a window opened: An unknown error occurred (-42110)
Try the following user tip:
iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes -
TS1424 an unknown error occured -3000
Hi
whenever i try to change location in itunes store because i want to view charts in itunes. it appears an unknown error occured -3000. how can i fix it?A repair uninstalls all program files prior to reinstalling them. So the message asking whether or not you want to do that just reflects what has always happened. A repair install (like a standard uninstall, followed by a reinstall) doesn't touch content files under normal circumstances.
If you think the wording is misleading, it's possible to give feedback directly to the Apple folks about it. Here's a link to the product feedback form for iTunes:
http://www.apple.com/feedback/itunesapp.html -
...how do I resolve this issue? It's irritating for several reasons:
1) My new songs do not appear in match on my other devices because of this error
2) My itunes turns itself on automatically when it knows it needs to match; then the icon starts jumping up and down when the error occurs, distracting me from whatever I'm doing about ever 15 minutes at times.
3) I've paid for this. It's working so badly.Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
TS1424 what is "an unknown error occurred (4002)?
I am trying to get my Itunes match to work and this message comes up.
any ideas?Can try turning iTunes Match off and then if you have Genuis on turn it off - then turn itunes match back on
Hope it helps -
An unknown error occurred (4002).
Been getting this all morning when trying to update iTunes Match, tried logging out and back in, restarting iTunes, nothing. Using iTunes 10.7 on a MacBook Pro...
Anyone else with this issue?Hi, Keely
Your note really helped me. But when I tried to update Genius I got the error 4002 error message again. So maybe the best procedure (for people who have this additional problem) is to add a step. This worked for me!
Store > Turn off iTunes Match
Store > Turn off Genius
Store > Update Genius (let it run + finish)
Store > Turn on iTunes Match (set it going and it should work properly) -
TS1424 An unknown error occurred (-50)
This came up when I was trying to download a rental. I don't know how to fix it; it's not the network and I am able to download other items from the iTunes store. Please help.
Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
We could not complete your iTunes Store request An unknown error occurred (4002)
Anyone knows what it means?
It's an error with Genius, iTunes match.
Store > Turn off iTunes Match
Store > Update Genius (update and wait for it to complete)
Store > Turn on iTunes Match
Should work.
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