TS1424 How do I redownload two songs I just purchased a little while ago? They didn't save right because I was low on memory. Am I screwed for 3 months for these two songs?

How do I redownload two songs I just purchased a little while ago? They didn't save right because I was low on memory. Am I screwed for 3 months for these two songs?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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I am trying to burn some cds from my playlist on itunes, but my playlist shows many of my songs in light print and says that it will not burn because it is not a file, these are all songs I have purchased quite a while ago, how do i get them to files?

I am trying to burn some cds from my playlist on itunes, but my playlist shows many of my songs in light print and says that it will not burn because it is not a file, these are all songs I have purchased quite a while ago, how do i get them to files?

If they were songs you purchased from itunes, try redownloading them from your purchases...
if that doednt work, make sure the optuon to copy files to itunes media folder is checked in settings, then find and download from the net. and re-add them to your library

Itunes will not play a number of songs in my library as they were purchased a long while ago using an email address and ISP that I no longer use. Any ideas?

Itunes will not play a number of songs in my library as they were purchased a long while ago using an email address and ISP that I no longer use. When I try and play them I get the message "this computer is not authorised to play this song, authorise your computer now". Any ideas?

Hello, quckvic.
Thank you for visiting Apple Support Communities.
You will need to reset your Apple ID password via the steps in the first article below. Take a look at the option that refers to answering the security questions. Since you do not have access to the email account and if you are unable to answer the security questions, see the second article.
If you forgot your Apple ID password
http://support.apple.com/en-us/HT201487
Contact Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

How to wipe off everything from my 15 MacBook Pro? I bought my Mac in Middle 2010. It was with OS X Snow Leopard, and a few months ago, I installed the Lion, so I couldn't just insert the CD and reinstall.

How to wipe off everything from my 15 MacBook Pro? I bought my Mac in Middle 2010. It was with OS X Snow Leopard, and a few months ago, I installed the Lion, so I couldn't just insert the CD and reinstall.

Yes, you can and should. The DVD belong with the MBP. You should use the original DVD to erase the disk and install Snow Leopard prior to sale.
You can't sell it with Lion because it is authorized under your user ID.
Allan

I just purchased photos from shutterstock and they said it will download as .eps file. They said I would need vector editor such as adobe illustrator to convert the image to a jpeg. Could anyone advise me how to do this? This is all very foreign to me. Th

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File>Open to open your eps file
File>Export to export your image as a jpg.
In the export dialog box just below where you type in the filename is a file type, that is where you choose jpg.
What ever you do, do not delete the eps file. Should you ever need to access the original you will have have.
I recommend that instead of jpg you choose psd, tiff, or png and use jpg only for sharing. Jpg is a lossy format meaning each time you edit the file and save it, the quality of that file degrades. The formats I recommend are lossless formats, you can edit them all you want no data is being discarded unless you choose to do so.

How do I discontinue Adobe Cloud, and just purchase an upgrade of my Adobe CS Master Collection?

How do I discontinue Adobe Cloud, and just purchase an upgrade of my Adobe CS Master Collection?

Contact Customer Support:
Phone number is 800-833-6687, Monday-Friday, 5am-7pm PST
Or live chat with an agent: http://tinyurl.com/8kquhso

How do i redownload a song i bought off the Music Store?

my osng is corrupted and it wont let me put it on my iPod because it gives me a -69 error.
anyway, i want to know how to re download the song.
it plays fine until the end when it starts to make my computer go really slow.

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again from your purchased history. If the problem persists, or that facility is not available in your region contact the iTunes Store support staff through the report a problem links in your account history.
tt2

HT204088 how do you redownload a song that isnt completely downloaded

i have a song that only plays a minute and a half when its 4 minutes long how do you redownload the song

Depending upon what country that you are in (music can't be re-downloaded in all countries) then you could try deleting it from your iTunes library and then redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

HT1386 I have synced the items from itunes to an iphone 4 without problem, except the two albums I just purchased did not sync. They show up on the itunes on my desktop and on my ipod, but not on the new iphone. What do I need to do?

I have an itunes account and an ipod, and when I purchased 2 albums on the computer they synced straight to the ipod. I bought an iphone and used the usb cord from the computer to it to sync the itunes albums to the new phone. Everything transfered, and those were albums I had uploaded (not purchased from the itunes store), except the two albmus I just purchased from the itunes store. They appear on my itunes on the computer and ipod, but not on the iphone. What did I fail to do or did I do incorrectly?

This might sound weird, but here's an idea which worked for me re music that was newly added to itunes and showed up in my ipod but wouldn't play - I simply played the tracks in itunes first, just a second of time or so will do it, not the whole track, then connect the ipod and sync again and this time they played - hope this helps.

How do I find my ringtones I just purchased via Google Play?

I just purchased ringtones on my Droid Razr via Google Play and downloaded them to my phone, but I cannot find them on the phone.... Can someone help, please?

peggyalex,
Let's locate these songs! I have a different song for all my contacts in my phone. When you are in the Google Play Store are you getting the music from the Music Section. Or did you download a 3rd party application from the play store? Since you have downloaded these songs have you gone into the Play Music application on the phone? Should be a goldish colored headphones? Do you see the music in there? Please keep me posted.
KevinR_VZW
Please follow us on Twitter @VZWSupport

How do I download the audiobook I just purchased from iTunes on my Macbook Pro, to my iPhone 5?

I just purchased an audiobook from iTunes on my Macbook Pro. How do I download to my iPhone 5? Nothing seems to work.

BillEklund wrote:
Nothing seems to work.
thats because its not possible.

TS1389 hey there ,how can i redownload some songs that i"ve purchased before ? seems i 've tried but always it saids your computer is not autorized ,need assistances please

hello there ,i need some assitance with an issue that i had ,regarding about some song i've purchased before i 've tried to do the redownload which is for free but for some reasons al the time it says your computer is not autorised ,needs to autorised otherwise it can't do it ,need some advise thanks.

Nope, it was a Verizon Wireless Store. I went in there in the first place because I trusted the Company for their professionalism, but I've been let down badly. I posted my story on here because I'm hoping to be able to get the attention of someone from Customer Service. It seems like the only way you can actually speak with a live person who knows what they are doing, is when you stop paying your bill on time. After you pay your bill, they transfer you to a poorly trained "rep" that has no authority to handle anything important. I'm actually a pretty patient person, but when it takes someone over 45 min mostly just to keep me on hold, and then tell me they can't help me, I'm not really impressed with their idea of customer service.

HT201272 How can I redownload a song I have previously purchased....I am using the computer I purchased it on...

I purchased a song on my laptop but it will no longer play....I think I may have moved the file trying to get some songs on my new phone and the computer cant find the file so I would like to redownload it.....can I do that?

Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201272 How do i redownload my songs purchased on iTunes on my iPhone 5?

yesterday i purchased the following songs:
QUEEN - The Platinum Collection (Greatest Hits I II & II):
Bohemian Rhapsody
Another One Bites The Dust
Don't Stop ME Now
We Will Rock You
We Are The Champions
Disney Magi (The Magic of Disney)
Kirsten Cenius - Det er ganske vist
Monique - Vindens Farver
Louise Norby & Søren - Et Helt Nyt Liv
Chorus, Lise Dandanell - En Verden af Liv
Then something got wrong, and i lost all the music above. when i seached for the songs on iTunes Store on my iPhone 5, it said that i had purchased the songs, but there wasn't a "Redownload Button"
Please Help.

If you are in a country where music can be re-downloaded then they should show in the Purchased tab in the iTunes app on your phone, as described on the page that you posted from. If you are not in a country where music can be re-downloaded then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

My iTunes isn't allowing me to purchase anything, since pre-ordering a song a little while ago, it's been asking me for security questions. I've typed in what a believe to be the answers but it doens't work, how do I reset my security questions?

help?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

TS1424 How do I redownload two songs I just purchased a little while ago? They didn't save right because I was low on memory. Am I screwed for 3 months for these two songs?

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