TS1424 I just purchased an EP and one of them songs isn't playing. It just skips to the next song.
Anyone know of a fix for this?? Can I get another download of that one song?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
Similar Messages
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Pretty much what the header says..need help.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
When I download a song from iTunes into my library, it often says it has downloaded, charges me for it, and on the song in my library shows the full playing time. However, when I play the song, at around halfway through it skips to the next song?
i'm just wondering:
a) why it does this
and b) how to stop it doing this, because it still charges me for the song :/If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
i brought an album and one song plays half way and then just stops playing and skips to the next song
- Try a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Delete the songs and redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
one of the songs on a recent purchased album didn't download righ and skipped to the next song, is there a way I can re download this song without paying?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Some songs I purchased last night are not playing all the way through. Several songs from the 4 albums I purchased play for a period of time then just skip to the next song. The songs that do this, do it everytime they are played at the exact same spot. The songs that are affected skip to the next on iTunes on my PC which is updated to the most current iTunes and my 160gb iPod classic. Everytime they are played at the exact same spot. However on my other device, iPhone 4s all songs play just fine. I have almost 7,000 songs on my iPod and this has never happened before and I have played it awhile since downloading those albums yesterday. This is only happening with the albums purchased yesterday. Can anyone help me figure out what is wrong?
I'm having the same issue with a few songs I just downloaded. It skips randomly in the middle of the song.
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I just downloaded a cd but most of the songs stop at diffrent times during play and skip to the next song how do I fix that?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Hi, I need help with the title of this discussion. The fact that several of my songs stop at around 15 seconds and just skip to the next song when i just purchased them.
Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2 -
I bought the Lana Del Ray Paradise Edition Album couple about a week ago, everything was fine and I loved the album, until my iTunes decided refuse to play the song "Diet Mountain Dew". Everysong workd just fine but this one song, every time I click on it, ot play it in anyway on iTunes, it will just skip to the next song. I can play this song anywhere out side of iTunes, but I can't play it on my iTunes. It's really frustrating. HELP!
neve mind guys, just fixed it.
I deleted the song off my iTunes, and cloud it back into my iTunes, it's working again **** yeah~ -
i downloaded a fewe albums and some of the songs play a little and then it will skip to the next song.. i dont want to re-pay for a song i just bought?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I downloaded an album and on one of the songs it skips to the next song half way through the song... How can I fix this?
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I just bought a song on the iTunes store, but when it reaches about one minute, it just skips to the next song, with no warnings. I tried to delete and download it again, but it didn`t solve the problem. What should I do?
Restart your Mac and try again...
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I have an ipod nano, classic and Iphone4s...i download itunes, it says it is completely downloaded, i go to play it either on my pc or on one of my devices and it plays about 24 seconds of the song and skips to the next song. Sometimes it continues to "play" as in the timer is still moving but there is no sound or picture...how do i fix this? It is really frustrating...i let it go with one or 2 songs but when it is everything I download any more I'm getting fed up. I tried going into the info on the song and options and making sure it didn't have the stop time changed (the solution that apple support gave me) Any solutions? I want to actually listen to the music I download!!!
I have an ipod nano, classic and Iphone4s...i download itunes, it says it is completely downloaded, i go to play it either on my pc or on one of my devices and it plays about 24 seconds of the song and skips to the next song. Sometimes it continues to "play" as in the timer is still moving but there is no sound or picture...how do i fix this? It is really frustrating...i let it go with one or 2 songs but when it is everything I download any more I'm getting fed up. I tried going into the info on the song and options and making sure it didn't have the stop time changed (the solution that apple support gave me) Any solutions? I want to actually listen to the music I download!!!
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i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality
Either this needs to get fixed or i will request my money back because i will not work for my money while other lie about what i spend it on.Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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