TS1424 i ordered and paid for gems for "The Tribez" but did not receive the gems. How do I get the 615 gems that I purchased, while they were on special

I purchased gems while a special was going on for 'The Tribez" The money was deducted from my bank, but the gems never showed up. The special was for 615 gems for the price of 200...
I would either like a refund, or the gems,,,
Thank you

contact the itunes store via expresslane.apple.com

Similar Messages

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

I have atempted to gift a song to someone. I have been charged for it but it was not received. I tried to re-gift it and was charges a second time but the recipient still has not received it. How can I get the song to her or my money back?

First, have the recipient check any anti-spam filters that may be present on her email account or in any email application to make sure that messages from Apple aren't being blocked. If she is sure that is not the case, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

My plan says im paying for 25MB of icloud storage but my phone only has 15MB how do i get the 25MB without paying again?

my plan says im paying for 25MB of icloud storage but my phone only has 15MB how do i get the 25MB without paying again?

Never fear, help is here Bnewell! I would be delighted to review options for you. Have you recently utilized VZW Cloud? If so, the remaining 10MB could be used with the items that you've backed up. Do you see an indicator for current available memory? Please keep us posted, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

HT1766 If I back up my iphone info and then need the data but do not have another iphone, how do I retrieve the info?

If I back up my iphone and then need to gather the info from the docs, how do I get the data without another iphone? Can I download the iphone info to an ipad to read it or will it affect my ipad?

You can back up your device, either to iCloud or to your computer using iTunes, as explained here: http://support.apple.com/kb/ht1766. If you need to know what version of iOS you are using, go to Settings>General>About and read the number across from Version.

I purchased the upgrade that enables me to convert a pdf to a word document and after the last upgrade the Tool option does not appear only comments, how do i get the Tool option to return?

How do i get the tool option to return so that i can convert a PDF to word

First thing to try: uninstall, then reinstall the latest Reader version.
If that does not solve the problem, provide some information on your operating system, Reader version, etc.
B.t.w. did you sign in with Adobe Reader [Preferences | Adobe Online Services]?

Just purchased iphoto stream upgrade for my mac but do not see it. How do I get it downloaded?

Just purchased iphoto stream upgrade for my mac but do not see it. How do I get the download or this purchase?

Apple - iCloud - Learn how to set up iCloud on all your devices
Apple - Upgrade your Mac to OS X Mountain Lion.

Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I wen

Before I updated my iPod I had all of the songs to an album that I bought on iTunes. After I updated my iPod I only have 5 of those songs from the album. I would like to know how I can get the rest of the songs cause I already paid for the album and I went on my computer and it said that I have to pay for them even though I already paid for the whole album. So what do I do?

Sync with the same computer iTunes that you normally sync with.

I applied for a Paid Books account, but did not receive a confirmation email.

I applied for a Paid Books account, but did not receive a confirmation email. Now when I try to log in to upload another book, I get a message that says,
"The iTunes Store account entered has already applied to distribute content on the iBookstore. To continue with this application, you must enter a different iTunes account." How do I even log in to the account that I already applied for???

Did you use an existing Apple ID or create a new one just for paid books sales/distribution?

Paid for an album, but it only downloaded 3 songs - how do i get the whole album?

paid for an album, but it only downloaded 3 songs - how do i get the whole album?

http://support.apple.com/kb/HT2519

HT201238 I got an icloud upgrade for $20 on my iphone but i don't need it. how do i get this refunded?

I got an icloud upgrade for $20 on my iphone but i don't need it. how do i get this refunded?

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

HT204053 I used one Apple ID to set up iCloud after iOS 6 was downloaded to my iPhone, now I want to change the Apple ID for iCloud on my iPhone but I'm unable to. How do you change the ID after it's been set up?

I used one Apple ID to set up iCloud after iOS 6 was downloaded to my iPhone, now I want to change the Apple ID for iCloud on my iPhone but I'm unable to. How do you change the ID after it's been set up?

See https://discussions.apple.com/message/19218571#19218571.

HT1541 Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(

You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/

HT4972 I don't have the software updates in my general settings so how do I get the software updates I'll need for Facebook & instagram etc?

I don't have the software updates in my general settings so how do I get the updates to use instagram, Facebook etc? Any help appreciated

The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

HT4009 I made an in app purchase, was charged for it, but not not receive item. How do I get a refund?

I made an in app purchase, was charged for it, but not not receive item. How do I get a refund?

How to Get a Refund from the App Store

Ipod doesn't work on speakers but headphones are fine and speaker works with iPhone. Possible connector issue? Any thoughts on how I can get the fixed?

ipod doesn't work on speakers but headphones are fine and speaker works with iPhone. Possible connector issue? Any thoughts on how I can get the fixed?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

TS1424 i ordered and paid for gems for "The Tribez" but did not receive the gems. How do I get the 615 gems that I purchased, while they were on special

Similar Messages

Maybe you are looking for