TS1424 it says my song is corrupt and wont load can i get my money back or a new version of the song?
I just want to know how to fix the corrupt song
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
Similar Messages
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If the app wasn't what I was looking for and I payed can I get my money back?
I bought an application to download free music I found very complicated, and I want to deleted but first I want to know if I can get my money back for which I payed for the app.
The best way to find out if you are eligible for a refund would be to use Apple's Express Lane option. You fill out the form and they send you a reply and possibly the refund.
https://expresslane.apple.com/GetproductgroupList.action;jsessionid=3YCjQGLDw2Jh LgTYFDbm6tNRJdw9nDNQZpLQQRphnmSTvSLpKX19!-714128999 -
I bought a 5 dollar app that didn't do what I understood it would do. Can I get my money back or even a credit? The app I bought I wanted it to zip a file video so I could get the video off my iPhone cause it took up all my hard drive space and it wouldn't zip a file from my phone like I understood it did. So since then I've found a free izip that did what I needed. Is there any way to get my money back and or return the app?F
Here is a link to the return policy.
http://support.apple.com/kb/HT4461
But, no. -
HT204266 If I bought an application and I don't want it anymore, can I get my money back?
I recently bought N.O.V.A. 3 - Near Orbit Vanguard Alliance. I played it and it *****. Can I get my money back?
NOTE: THIS IS MY OPINION ONLY, NOT EVERYONE LIKES CERTAIN APPS.The following may help: Manage your auto-renewing subscriptions - Apple Support
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How can i get my money back on my visa card and delet my song?
i need to now how can i get my money back on my visa card and delet the song?
All sales are final
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TS1424 i purchased a video thinking it was a song, can i get my money back for it?
i accidently purchased a video thinking it was a song, what can i do? can i get my money back?
All sales are final
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HT3702 Can you get your money back on a purchased song?
I have purchased some songs that weren't what I thought they were,can I get my money back on them?
All sales are final.
Did you not listen to the sample before buying? -
I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account. -
HT204266 If an app doesnot do what it says it will, can I get my money back ?
If I purchase an app and it doesn't work can I get my money back? How do I go about it?
You've tried deleting and re-downloading the app, and tried contacting the developer (there should be a contact link on the app's description page in the store) ? If you don't get a reply then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its frustruating.
Hi...
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund > Apple - Support - Mac App Store - Contact Support.
No guarantees. -
i order an ipad 32 and cancel it because i want the 64gb one, how can i get my money back on my credit card?
Did you order from the Apple on-line store? If so, see this link about canceling the order. However, it may be too late.
http://store.apple.com/us/help/viewing_changing_orders
Cheers, Tom -
I reinstalled my OS and now it wants to empty my phone. How can I get it to back up my phone without removing the data?
You can't. But if you backed up your computer prior to wiping it out, you should be able to restore your iTunes library, contacts, photos, etc. from that backup. Once you do, you can set the phone up again and just sync everything from your library back to it.
If you didn't back the computer up either, you can transfer items purchased on the phone into iTunes, and if you set up at least one contact in whatever application you sync your contacts to on the computer, it will offer to merge the address books on the first sync, saving those. Any media you'd acquired from sources other than the iTunes store will have to be re-downloaded from the source or re-ripped.
The iPhone is NOT a backup device. -
Somone from China accessed my account and drained the money, how can i get my money back?
Somone from China accessed my account and drained the money, how can i get my money back?
That article only applies to previously purchased music, apps and books.
Currently iTunes does not allow for re-downloading movies. This may happen in the future with iCloud, but that remains to be seen.
Your best bet is going to be to contact iTunes via email here:
http://www.apple.com/support/itunes/contact.html?form=video&topic=Video%20Purcha ses&subtopic=Lost%20or%20Missing%20Items
Usually takes about 24 hours for a response. -
I have a imac 10.6.8 with snow leopard. Just upgraded to iphoto 11 Now my computer keeps freezing up mostly if my iphone is connected. It even freezes in safari. Can i get my money back and unistall
This forum is for people to discuss issues with other users. Apple aren't here. No one here can give you your money back. So, contact the the App Store support, if that's where you bought it. There's a link on the right hand side of the App Store window.
Regards
TD -
I downloaded from iTunes a hd movie for the first time. What a disaster ! Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?
Contact iTunes suport... http://www.apple.com/support/itunes/contact/
It sounds like you might have a slow wifi internet connection? How fast is it with a speed test from your iPad.
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