If the app wasn't what I was looking for and I payed can I get my money back?

I bought an application to download free music I found very complicated, and I want to deleted but first I want to know if I can get my money back for which I payed for the app.

The best way to find out if you are eligible for a refund would be to use Apple's Express Lane option. You fill out the form and they send you a reply and possibly the refund.
https://expresslane.apple.com/GetproductgroupList.action;jsessionid=3YCjQGLDw2Jh LgTYFDbm6tNRJdw9nDNQZpLQQRphnmSTvSLpKX19!-714128999

Similar Messages

  • HT1657 Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

    Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?

    Hey grossa2,
    First, here is a way to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/TS1362
    Take care,
    Delgadoh

  • TS1424 it says my song is corrupt and wont load can i get my money back or a new version of the song?

    I just want to know how to fix the corrupt song

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT4009 Can I get my money back after my child purchased an in app purchase?

    My child accidentally purchased an in app purchase for 99.99. Can I get my money back?!

    Apple contact email, you can only do this once. Have your iDevice Restrictions on,
    >Settings
    >Require Password: Immediately
    >Open iTunes on computer.
    Quick Links
    >Select Account
    Purchase History
    >See All
    select the arrow ( -> )
    Report A Problem

  • HT204266 I bought an app for 4.99 and it not the app I needed. Can I get my money back or a credit?  It didn't do what I thought it would do.

    I bought a 5 dollar app that didn't do what I understood it would do. Can I get my money back or even a credit? The app I bought I wanted it to zip a file video so I could get the video off my iPhone cause it took up all my hard drive space and it wouldn't zip a file from my phone like I understood it did. So since then I've found a free izip that did what I needed. Is there any way to get my money back and or return the app?F

    Here is a link to the return policy.
    http://support.apple.com/kb/HT4461
    But, no.

  • I have the 10.6.7 update, bought Angry Birds Rio (thinking I was buy Angr   uying just Angry Birds.  I fixed the crash problems, but now I don't know what to do with this game.  Nothing seems to work--can't even find the curser.  Can I get my money back-?

    I purchased Angry Birds Rio thinking I was buying Angry Birds.  Are there any directions on what to do with this game?  Also my track pad does not respond so I really can't use this game.  Can anyone shed some light on this--first it crashed, now it doesn't respond so--can I get my money back??

    Contact apple here about a refund
    http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=Mac%2 0App%20Store%20Account%20and%20Billing

  • A game was accidentally bought in App Store can I get my money back?

    Can I get my money back from app store this game was accidentally bought

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • HT204266 If an app doesnot do what it says it will, can I get my money back ?

    If I purchase an app and it doesn't work can I get my money back? How do I go about it?

    You've tried deleting and re-downloading the app, and tried contacting the developer (there should be a contact link on the app's description page in the store) ?  If you don't get a reply then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its annoying.

    I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its frustruating.

    Hi...
    Apple's policy states that, "all sales are final" >  iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund >  Apple - Support - Mac App Store - Contact Support.
    No guarantees.

  • HT1338 I had to reinstall my system because I was locked out and now I can't get back any of my purchased applications, not a On my account it shows the newest software purchases. How can I get them back after reinstalling my entire system with an older d

    I have a MacBook in Japan. I had to reinstall my system using an older version of the disc that came with my computer because I was locked out and now I can't get back any of my purchased applications, not any of the software updates. On my account it shows the purchases. How can I get them back? None of the websites, such as iTunes seem to explain that...
    Thank you in advance,
    Erika

    Go to an Apple store or authorized Apple service provider.

  • I downloaded from iTunes a hd movie for the first time. What a disaster !                                                Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?

    I downloaded from iTunes a hd movie for the first time. What a disaster ! Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?

    Contact iTunes suport... http://www.apple.com/support/itunes/contact/
    It sounds like you might have a slow wifi internet connection?  How fast is it with a speed test from your iPad.

  • I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • TS1702 I bought a budget sheet app from the apple store, there is no option of sub category given and therefore the app doesn't function can I get its money back ?

    I bought a budget sheet app from the apple store, there is no option of sub category given and therefore the app doesn't function can I get its money back ?

    Actually, wrong.
    The tech support people can help with Playbook purchased apps. If you've called and they said they cannot, you were lied to.
    Even in the link you posted, in #10, it states clearly "App Refund related matters are handled by BlackBerry Customer Care." That, my friend is accessed by the support number. Again, if you were told otherwise, you should inform them of such or ask for a manage/supervisor.
    And, you don't have a "Partner ID" because you are not a "Partner". The section you're referring to applies to mobile providers, which are the Partners.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • The code on my gift card was scratched off and now i can't use it

    the code on my gift card was scratched  off and now i can't use it

    See Here:
    https://discussions.apple.com/message/15249975#15249975

  • Can you get your money back for a misleading app

    Hello
    I bought an app because the decription gave sounded a lot like what I was looking for. Turns out its not and they failed to mention that you then also have to subscribe to their website to use it properly.

    Apple won't give you the money back. So you can just learn from it for the future:
    1.) Read the complete description
    2.) Read the comments from the other users
    3.) Have a look if there is a free lite version to test it.

Maybe you are looking for

  • I changed my password, now can't get my Mail!

    Oh help. I couldn't remember my password when I logged into the community, so I had an e-mail sent to me and re-set it. I made sure to copy down the password. I successfully changed it and was able to post my question (in another topic than this). Th

  • PMG4 MDD Power Supply dead? Where can I get one?

    Does anyone know of another source for the PMG4 MDD Power Supply? When I press the power button to turn it on, nothing happens. Yes, I have reset the PMU, replaced the battery, left it unplugged overnight, and still nothing at all, no lights noises o

  • Dynamic ODBC in CF7.02

    Hi, I have some CF5.0 code which uses the dynamic ODBC feature to connect to different XLS files, SQL them for various data, read them in and then process. If I upgrade to 7.02 I believe that these feature has been removed. Is anybody aware of any wo

  • RAW compatibility update for Sony Alpha a55 (model SLT-A55V)

    Hello, It seems to be everyone's issue with latest camera - when is Apple going to send an update for the Sony Alpha a55?? Or does someone knows a way around to get RAW compatibility with this model? Thanks Vxx

  • DTR and PAR Files

    At the moment our developers are looking for a versioning tool for managing their PAR files, this being the case I wondering if this can be done via JDI under scenario 1. Is this complicated to configure is this really straight forward? Any documenta