TS1424 Just downloaded a rental movie to my mac in SD... chose watch later ...15 min later....cannot find anywhere on this computer itunes says all available downloads have been downloaded why is this so @#$%%^ difficult!

just downloaded a rental movie and can't locate it anywhere in itunes downloads never use to be this hard not reallu worth it but would still like to watch my movie.My account info says all purchases have been downloaded.. hmmm wbere is my movie?

This is bad - I have an Apple automated response that they got my report on 12/6, 12/10 and 12/14, and I haven't heard anything from them since the 6th when I got one reply that told me to do things I tried before reporting the problem. Between the 6th and 10th I replied to their response 4 times and they ignored me, forcing me to report a problem with two more items that wont download but getting no response.
How do they get away with this kind of behavior, especially for someone with FIVE Core 2 Duo macs and thousands of dollars of of iTunes store purchases? I'm getting really ******.

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