TS1425 I have the updated version of iTunes and a brand new iPod Nano 3rd Gen. It will not sync and is not recognized by iTunes. What's wrong
Just received new iPod Nano 3rd Generation 4GB today. Have new notebook computer for 3 months with latest version of iTunes. New iPod Nano is not recognized by iTunes and cannot do a darn thing with it. All I want is my music. What is the problem and how do I fix it?
Start by working through all of the troubleshooting suggestions here.
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock
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Totally unresponsive and unrecognized by iTunes brand new iPod Touch 3rd gen
Within less than 24 hrs of setting up brand new 3rd gen iPod touch it is totally unresponsive. While using it, the screen went black, felt a little warmer than normal, and now won't do anything. I've tried resetting by pressing on/off and home buttons. Tried this even after plugging in to computer for 20+ min and still nothing. iTunes no longer recognizes it, so I cannot restore it. I am just stuck with a black screen with absolutely no response. I'm at a loss on what to do next or what might be wrong. Have been all over this site for a solution, but just can't seem to find one that helps me. Apple Stores are 3 hrs away from where I live. Very careful with the device, not dropped, not wet, just simply using it. Any help greatly appreciated... my son is devistated.
See if placing the iPod in Recovery Mode will allow iTunes to see the iPod so you can restore via iTunes.
Next would be an appointment at the Genius Bar of an Apple store.
iOS: Not responding or does not turn on -
this is my problem ...I have a macbook pro version 10.6.7 and I cant install tunes 12 ....Ihave a i phone4, i cant use it with Itunes 10,,,I delete Itunes10,and now I cant use my Iphone with my macbook cause I don't have the correct version of Itunes,,,what is the version of Itunes i need to install?? i need it for my iphone 4 and my macbook 10.6.7
Run the Software Update pane of System Preferences or click here.
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I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.
Did you already have a look at this article?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.
Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port -
I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.
There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH -
i am trying to updat to 5.0 i have the latest version of itunes but it bring up the error 3194 and i have tried everything that it suggested includeing removing itues and reinstalling it i did get an error when it updated but dont know why and what for
sorry i was typing fast and didnt check spelling and stuff
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my Ipod's version is 4.2.1 but i cant update it to IOS5 .. i have tried many ways to do it it just doesnt update.. and i have the last version of itunes ... plz helpp!!!!!!
To identify ur iPod:
http://support.apple.com/kb/HT1353#iPod_touch_late2009
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
Update to iOS 4 states "You have the latest version of iTunes"
When syncing my iTouch 2nd Gen 16GB via iTunes, the Summary page tells me to click Update to instal iOS 4, but when clicking on Update I only get a message telling me that I have the latest version of iTunes... which I know already!
However, having scanned the discussions on iSO 4, I get the impression that it is causing more problems than benefits, so it may be better to wait until the kinks are sorted, especially for the more mature status of the venerable 2nd Gen???
If not, how do I get Update to actually update to iOS 4, please?Yes, it was very early Sorry to keep you waiting.
Okay, so on your summary page, there is a button "Check for Update". If it is not visible, make sure you have the latest version of iTunes i.e *iTunes 9.2.1.5*
Go to the Apple Software Update in the Windows Start Menu or in the Macintosh Finder in 'Applications'.
Yes, there are some problems with iOS4 and 2nd Gen iPod Touch, as the processor is not fully compatible with the software and operation becomes a little slower and often, customers and owners of 2nd Gen complain that their device CAN handle the features that iOS4 offers the newer generation of iPod, but are not able to, hence why they turn to jailbreaking to enable such features. -
I have the iphone 4s. Ive tried to update my phone & its stuck on the connect to itunes screen. Ive tried to even restore my phone then update & i still have a error for both of them. I have the latest version of itunes & went through all the other steps. Its still not working & stuck on the connect to itunes & im growing extremly fusterated.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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I have the latest version of Itunes on my Mac Air but it is in the old format. How can i get it to show the new format
I don't know what you mean by old and new format.
Select "Show Sidebar" from the View menu. -
Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2 -
Since I have the newest version of itunes, I can't back up like normally. The only way is to considilate files and then put them on an external drive which I don't have. Are there any other options? If I can't back up to a disc like I used to, can I instead just keep everything on my ipod and then if I have to get a new computer or something just download all my songs from the ipod to my new computer's itunes? Will that work? Will I still be able to keep all my songs that way?
I'm going to assume the consolidating files does not work due to hard drive space limitations.
Since you're moving to Windows 7, have you tried using the Windows files and settings transfer utility? That will move everything for you to the same location on the new computer, it also allows some control over what actually gets moved.
Alternatively, if you know the location of all of the media, it can be manually moved by copying it from the old computer to the new computer in the same location.
Also, using the Apple article on moving the library, take a slight twist on what it says. Move the iTunes library to the external drive, update the settings in iTunes to reflect the library being on the external drive, then consolodate it.
The options are endless for moving the library... it simply takes a little effort to make it happen and possibly a twist on existing "standard" methods depending on your unique situation. -
I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone. I tried turning everything off and restarting. I have the latest version of itunes. If I have to reset the phone (and ipod touch), what does that mean? Will I lose anything? How long will it take? thanks
Start iTunes. Make sure you really are running the version you think you are. Sometimes people end up with two copies, different versions.
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.
You say you are running Snow Leopard 10.6.3. That version will not run the latest iTunes which requires 10.6.8 If you need iTunes 10.7 you have to be running 10.6.8
Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Message was edited by: Limnos -
I have the newest version of iTunes and none of that works!!! I don't know where the Advanced Menu is. And I don't think you can select a song anymore. I need to make WAV Files to put them on Windows Media Player so i can download music on my Samsung Intensity 2.
Try placing the iPod in recovery mode and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
If iTunes still does not see the iPod try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
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