TS1538 I have tried all of the above and my iPhone 4s still will not sync, get recognised or do anything by both iTunes and my laptop. I need help!

I have a white iPhone 4s and since a few days ago, I have not been able to access anything on my phone via my laptop. I have tired everything it says on the support pages but still nothing. My phone tells me it is charging but nothing pops up on iTunes or my laptop. I am seriously running out of methods to try.

Delete your old Firefox Profile and create new one
*http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
Backup and Restore your profile data's
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Profile_backup

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HT201412 I have tried all of the above and still can't get my ipad to respond

I have tried all of the above and still can't get my ipad to respond

Everything? Did you see the very last part about restoring the iPad and did you notice that there is another link in that step in case you cannot restore the iPad?
Symptoms
Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of the symptoms listed below.
Resolution
If any of these symptoms occurs, follow the steps in this article to resolve the issue. The device:
Does not return to the Home screen after pressing the Home button
Does not wake from sleep after pressing the Sleep/Wake button
Does not turn on (or power on) when pressing any button
Appears frozen or unresponsive
Is unable to "Slide to Unlock" or "Slide to Power Off"
If a single application is not responding or freezes when it opens, you can force it to close
Press and hold the Sleep/Wake button until the red slider appears. When the red slider appears, release the Sleep/Wake button.
Instead of dragging the red slider, press and hold the Home button for six seconds.
If the device does not return to the Home screen, see the steps below to restart.
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
If there is no video, verify that the device has enough charge to turn on
If you are using an iPad, ensure that it's connected to the 10W USB Power Adapter.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Home button to attempt to wake the device.
If the screen displays a red battery icon, let the device to continue to charge until it turns on.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane.
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
Additional Information
Ensuring that your iOS device is kept updated to the latest software should minimize the occurrence of these issues.

TS1362 I have tried all of the above "fixes" and the cd that I just downloaded won't play properly. It says that the song is 3:33 long but only 1:40 of it plays before skipping to the next track

How do I fix a cd that did not download correctly. I have tried all of the above fixes, but the songs either stop halfway through, or won't play at all.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I have tried all of the above solutions and I am still getting repeated crashes or messages interrupting anything I am trying to do

At first the messages and crashes were only happening if I tried to play a game (Farmville) on Facebook. Then after a week I started getting the crashes and messages on Facebook. Now I get interrupted and crashes and messages on my Hotmail, Facebook and anything else I try to do. I have done all of the solutions on your site but none of them have stopped this. It did work a bit better when I downgraded the Flash to 10.3. But that only lasted a couple of hours and then I was right back to the way it is now. It makes it very frustrating to try to type an email, answer a friend, check my facebook and god forbid I try to play my game. I have actually gone two days in a row not even being able to get on to the game never mind play it. The message I keep getting is: Shockwave Flash might be busy or it may have stopped responding. You can stop the plug in now or you can see it the plug in will continue. If I don't click the wait button soon enough, then it crashes. If I click the wait button, I might get the same message over and over for almost ten minutes minutes before I can continue. Not only does it freeze the game, but it also freezes the computer. I can't get off, I can't go open another tab, if I have my emails open doesn't matter because everything freezes and I can't continue with anything until it stops. I am really sick and tired of this, its been going on for so long but it used to happen once maybe in half an hour, now what used to take me an hour to do on the computer can take upto 8 hours and thats only checking my game, email, etc., once. I used to be able to go on in the morning for an hour and then back on a night for an hour or so before bed. Not now. Please help, I don't know what else to do

Delete your old Firefox Profile and create new one
*http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
Backup and Restore your profile data's
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Profile_backup

HT204291 I seem to have tried all of the above, but still cannot find the airplay symbol on my Ipad 2. Any suggestions ?

I cannot find the airplay symbol on my Ipad 2. I have tried all suggestions in te troubleshooting guide, but still no success. Please help.

Have you left the iPod to charge for a couple of hours and then tried resetting it again? It can take up to at least 30 minutes of charging before an iPod with a dead battery shows any signs of life. By a reset, I assume you mean pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear?
iPod won't turn on
B-rock

HT3774 I have tried all of the above.

Hola:
I have checked all of the settings in this support thread listed for wake on demand and they are correct.
Apple TV 2.0 with current software, Airport Extreme with 7.6.1 and current firmware, iMac running Lion 27 inch, late 2009 (3.06 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR3).
If I leave itunes open and my imc is asleep, operating the apple TV to computer dows NOT wake. I have to enter office, wiggle mouse and then can use Apple TV normally.
Help. All wake on demand settings check out.

Delete your old Firefox Profile and create new one
*http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
Backup and Restore your profile data's
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Profile_backup

TS1538 I have tried all of the suggested steps in the troubleshoot, but my Ipod still won't show up in the source list. HELP

Exactly what it says above. I have an iPod classic. (5th gen I think). My iPhone syncs up fine.

You must not have done ALL the steps. What version of iTunes are you using?
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

HT1320 i have tried all of the above to reset my 30gb ipod but its still not working, please help

Hi, i have a ipod classic, it now wont turn on or do anything, i have charged it, toggled the HOLD button and tried all the suggested press and hold, but nothing. Ive tried conecting it to the computer via a USB cable again nothing, its not even showing on my Itunes account when thats turned on.
Any one got any ideas, TIM

Have you left the iPod to charge for a couple of hours and then tried resetting it again? It can take up to at least 30 minutes of charging before an iPod with a dead battery shows any signs of life. By a reset, I assume you mean pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear?
iPod won't turn on
B-rock

HT203171 My curser pad is not working and the curser is going crazy. I have tried all of the above but it still does not work

My curser pad is not working and the curser is going crazy. I have tried everything and it still does not work?

I don't know what other solutions you've tried but on mine it was like a "Ghost in the Machine" (moving around and clicking on things on its own) and all I did to fix it was to lightly dampen a cotton ball with window cleaner (evaporates) and clean firmly around the inside edge of the pad and to also click it firmly quickly and many times to clean out ANY kind of dust or debris that has fallen into the cracks. worked GREAT for me , so far!!???

HT204368 Have tried all of the above regarding connecting a jabra easygo hands free ear piece and still unable to pair.

Hi all, cant get jabra easygo to pair with ipone 4s, it pairs with ipad, ipod touch, blackberry etc etc any suggestions would be appreciated.

PS - have found other posts indicating that clips smaller than 2s or sometimes 5s, or "short files" can cause this. Modern style editing often uses short takes ! Good grief I cannot believe Apple. Well I deleted a half a dozen short sections and can export, but now of course the video is a ruined piiece of junk and I need to re-do the whole thing, the sound etc. which is basically taking as much time as the original. And each time I re-do it I risk again this lovely error -50 and again trying to figure out what thing bugs it via trial and error instead of a REASONABLE ERROR MESSAGE POINTING TO THE CLIP IT CAN'T PROCESS. What a mess. I HATE this iMovie application - full of BUGS BUGS BUGS which Apple will not fix obviously, since I had this product for a few years and see just hundreds of hits on Google about this error with disappointed users. Such junk I cannot believe I paid money for it and Apple does not support it with fixes !!!
If anyone knows of a GOOD reasonably priced video editing program NOT from APPLE I am still looking for suggestions. I want to do more video in future, but obviously NOT with iMovie !!!

TS3694 My Ipod could not be restored error occured (3014) have tried all of the above?

My itunes will not recognise my Idop Touch, I asks me to restore it when I do I get error message ipod could not be restored and unknown error occured (3014) have been on trouble shooting web site have done all they have said but no luck!

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

HT1414 i am unable to switch on the wifi on my iPhone 4s? I have tried all of the above ways.

I am unable to switch on the wifi on my iPhone 4s.
I have tried restart, restore, update etc.
But its still not working.
Please help

Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

TS1398 I have tried all of the above and am still unable to connect to my home broadband, the pc is fine and so was the itouch up until yesterday, any help would be gratefully received.

Yesterday my wifi would not work on my itouch, it has been fine since purchasing. Today I have tried everything mentioned by supporters including restoring the itouch, but just get the message "unable to join the network". Anyone have any more tips?

Are you positive you are entering in the correct password? Have you tried rebooting the router by unplugging it from power for about 30 seconds or so?
What happens if you head to Settings -> General -> Reset, tap Reset Network Settings, and then try to reconnect to your home Wi-Fi network.
B-rock

Today I Reset All of the settings on my iPhone 3G. Now I cannot get it to do anything and all I get is the iTunes connect screen. I have tried EVERYTHING!!! What am I supposed to do now?

Just like the subject line says, I reset my iPhone 3g which I just bought from a friend for $50. The device worked just fine and then I performed a complete reset on the phone. The one that says it may take up to two hours... Well I left and came back about 8 hours later. I pressed the Home button to view the screen and I now see that my phone is "locked" and I can only make emergency calls. There was no cell service before but I was still able to browse the phone and use it's features.
Now I can do nothing with the phone, I have tried to force it into recovery, I have performed both the soft and hard resets and I am at a loss. I have always been against anything Apple as an IT Professional and now this reaffirms why. My EVO from HTC (Linux based) has never had one single problem and I have rooted it, flashed a new ROM and flashed a new Kernel.
The iPhone was not even Jailbroken or unlocked. And to make it all worse, the only language that it displays is Spanish?!?! ***???
Why didn't the iPhone tell me that it was going to ruin my device and change the default language to Spanish instead of simply stating it would take two hours?
I have worked on this phone all night, now I'm out of $50 and was going to sell this on eBay for an easy $250.00. What the heck is wrong with this POS? And why won't Apple offer any support without having to pay them? If I pay them for support and then they can't get it to work then what? I'm screwed their too?
There is nothing left to do but smash this thing, I wish I would have never bought it, and I even wasted $20 on a new home/car charger for it. I'm so mad I can't hardly stand it. This is why I ONLY use ANDROID based devices and I recommend that you ALL do the same!
But, if anyone can provide any insight into this issue it would be much appreciated. It's just not fair that it sits with this stupid "connect me to iTunes screen" yet does nothing. AHHHHHHHHHH!
Please HELP ME SOMEONE!!!!
By the way, I have tried ths on my Windows 7 PC and my XP laptop. Same result. iTunes and the computer will NOT recognize the device in any way no matter what mode I start the phone in. It just refuses to work.
PAinguIN

- Try here:
iOS: Not responding or does not turn on
- If not success and you can't turn the iPod fully off, let the battery fully drain and then try again.
- Time for an appointment at the Genius Bar of an Apple store.

TS1702 i have tried all of the above troubleshooting resolution to no avail. please help me with "MY HOURS" app

hello all i have an issue with my hours app on my iphone4 when i touch to open it does not open, it flashes as if but then goes back to icon screen. whta the heck?

Have you tried closing the app completely and seeing if it works when you re-open it ? From the home screen (i.e. not with the My Hours app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the My Hours app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

TS1538 I have tried all of the above and my iPhone 4s still will not sync, get recognised or do anything by both iTunes and my laptop. I need help!

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