TS1559 My wifi button on my 4s is dimmed and I cannot turn on wifi. I have reset network setting and connected to PC iTunes and got updated iOS software. Still doesn't work. Any suggestions?

My wifi button on my 4s is dim and I cannot connect to wifi. I have reset network connections and connected to PC iTunes and downloaded ios7.4. I restarted the phone and it still is not working. Any suggestions?

I have the same problem with my 4s too. Wifi is greyed out and won't switch on, plus Bluetooth doesn't work either. From what I can gather it's caused by either a broken or overheating WiFi chip. I'm planning to take mine to an Apple store to see if it can be repaired.

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HT204382 I just bought Quicktime MPEG - 2 to play MPG video files and still doesn't work. any suggestion?

I just bought Quicktime MPEG - 2 to play MPG video files and still doesn't work. any suggestion?

Please note:
If your Mac has OS X Lion, MPEG-2 functionality is built in and the QuickTime MPEG-2 Playback Component is unnecessary.
QuickTime MPEG-2 Playback Component for Mac OS X - Apple Store (U.S.)

My iphone 4s will not connect to networks. the button is greyed out and cannot turn o. I have reset the network settings and it still does not work - any ideas?

My iphone 4s will not connect to networks. the button is greyed out and cannot turn on. I have reset the network settings and it still does not work - any ideas?

Thank you I tried the reset again did not fix- I think I am down to calling Apple and paying for a tech - phone company says it is a software problem. I just updated to 8.1.3 - I thought the update might fix it.

I bought a mini DVI to HDMI convertor and a HDMI to VGA cable to connect my mac book pro to a tv but it doesn't work any one can help.\\\\\

i bought a mini DVI to HDMI convertor and a HDMI to VGA cable to connect my mac book pro to a tv but it doesn't work any one can help.

I would suggest looking into a Thunderbolt to HDMI connector. In this case, you may be able to use the TV as an external monitor. For this option, please confirm through additional research. I have not tested it personally.
You can also use an Apple TV, which connects with HDMI. In this case, you can use Airplay Mirroring. Not all Macs support Airplay Mirroring, so you need to check first. I have a Mid-2011 27" iMac, and it supports Airplay Mirroring. I don't use it often because my TV is in another room, but I just tried it and it worked. It had to change the screen resolution to work well, so I don't know if I would want to use it as my day to day monitor. http://support.apple.com/kb/ht5404

Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?

Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?
I bought it in Thailand and am using it in Kenya.

I have the same issue. How did you solve it?

I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?

I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?

Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with.

Wifi grid is not gray and i update the software still facing this problem what can i do?

Wifi grid is not gray and i update the software still facing this problem what can i do?

Read here:
http://support.apple.com/kb/ts1559
If nothing helps, make an appointment at any Apple store, whether under warranty or not.

I cant download apps throgh wifi on my iphone however when i connect to cellular data it starts downloading. then what is wrong over wifi , i tried reset network setting but i didnt help

i cant download apps throgh wifi on my iphone however when i connect to cellular data it starts downloading. then what is wrong over wifi , i tried reset network setting but i didnt help

Definitely sounds like an issue with your Wi-Fi network. Do any other devices on the network have similar issues? Is it an issue only with downloading apps? You can check by trying to load a website in Safari.
I would try turning your Wi-Fi router off for 1 minute, and back on again.
After doing that, disconnect and re-join the Wi-Fi network on your iPhone and try downloading an app again.

I have no sound in my computer, only with headphones, i tried the software update but it still doesn't work, and i have a red light on in my computer.

I have no sound in my computer, only with headphones, i tried the software update but it still doesn't work, and i have a red light on in my computer. How to resolve that ?

Plug and unlpug the headphone jack with some intention to get the mechanical switch to flip.
You can google for more intrusive methods.
ex. Read through all the many approachs: http://www.ifixit.com/Answers/View/8797/Audio+jack+problem,+no+speaker+sound,+re d+light

I reinstalled acrobat 8 on my computer but when I try to print to a pdf it states that the program isn't activated. I tried to install and reinstall it but it still doesn't work.

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Hi tspcat,
What operating system are you using, and what version? You may be running into a compatibility issue between your older version of Acrobat and the OS that you're running.
Please let us know a bit more about your setup, so we can get to the bottom of this printing issue.
Thanks,
Sara

HT1212 I cant access my ipad as accidentally entered passcode which I cant remember. tried to restore but advised I have to turn off find my ipad in icloud. obviously cant do this from ipad so just deleted it form icloud. Didnt work. any suggestions??/

Cant access my ipad after accidentally entering passcode which I cant remember. Unable to restore it as message says I have to turn off "find my phone" in icloud. Cant do this either. Any suggestions on how to overcome this ???

You'll have to connect your iPad to your computer via USB and in iTunes follow the directions provided in the link I provided below:
http://support.apple.com/kb/ht1212

HT4623 iOS 6 update and now my iPhone 4 doesn't work, any suggestions?

I updated my iphone 4 to the new ios 6 and now it doesn't work. It keeps shutting off when I use the apps and try to make calls; when it does shut off I can't get it to turn on again as well. I have tried to hold the home button and the lock button simultaneously but that doesn't do anything. I have tried 3 times to restore it but I keep having the same issue. The power percentage does not increase either. I charged it all day yesterday and last night and it still reads 54%. It only stays on when it is plugged into the wall outlet, not to my computer as well. Can anyone help?

Try going to Settings>Reset>Reset Network Settings.

HT4623 i updated my IOS and now my wi-fi doesn't work - any suggestions?

I updated to IOS 7 and now my wi-fi don't work - just keeping spinning when it is looking for wi-fi. I can't back up to the cloud without wi-fi.
Ughh!

Try going to Settings>Reset>Reset Network Settings.

Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. Any suggestions please?

Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? Thanks

As pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.

I set my Thunderbird email account settings to get email automatically but it doesn't. Any suggestions?

I want to leave my Thunderbird email program open on my laptop during my work day and have my email downloaded automatically and a audible alert sound to let me know I have new mail. I have set my account settings so that this should happen, but it doesn't. I also tried setting in account settings for it to download once per minute, and it didn't. Any suggestions why this might be happening and what I can do to make it work?

Set your auto check to 15 minutes and see it work correctly. If you want mail frequency less that that stop using pp mail and use IMAP and then only on servers that support Push mail.
A setting of 1 minute is simply not going to work and is really only available for those who are connected to their own on site server via a fibre cable.
Ultimately remember that email is not SMS or IM, It is email and it arrives when it does and most certainly not immediately.

TS1559 My wifi button on my 4s is dimmed and I cannot turn on wifi. I have reset network setting and connected to PC iTunes and got updated iOS software. Still doesn't work. Any suggestions?

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