HT1212 I cant access my ipad as accidentally entered passcode which I cant remember. tried to restore but advised I have to turn off find my ipad in icloud. obviously cant do this from ipad so just deleted it form icloud. Didnt work. any suggestions??/
Cant access my ipad after accidentally entering passcode which I cant remember. Unable to restore it as message says I have to turn off "find my phone" in icloud. Cant do this either. Any suggestions on how to overcome this ???
You'll have to connect your iPad to your computer via USB and in iTunes follow the directions provided in the link I provided below:
http://support.apple.com/kb/ht1212
Similar Messages
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My iPad is disabled because I can't remember the password. I cannot restore it because in order to do that, I need to turn off "Find My iPad." I cannot turn that off because the iPad is disabled. I don't know what to do.
I had this problem. One day I went to use my iPad and it said disabled... I went to itunes to restore it and I got the same message you got to turn off Find My iPad but couldn't because I something was wrong with my password. My iPad only uses Wifi and I noticed it wasn't connected to my wifi (yet, I'm at home) so I couldn't go to iCloud and wipe it. I did find this to be helpful and now I'm back and running:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
I forgot the password on my iPad; I have it backed up on my Mac, so I saw that I just should back up from iTunes. I tried to do that, but it says to first turn off "Find my iPad", which obviously I cannot do because I don't have my password!! Help!
Have you tried using Find My iPad on a computer to remote wipe your iPad?
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For some reason the iCloud account on my iPhone has reverted to an old Appleid. I now can't get rid of it for the above reason--I can't turn 'Find my iPhone' off since that old appleid is no longer active and I don't have access to the email address since its from an old job. I am in a catch 22. I can't move for
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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i forgot my pass code on i phone
i tried to restore it but it said you should turn off find my i phone
i try on icloud to delete find my iphone
but my location service is still on so i cant delet find my iphone pls pls help meFollow these instructions to remotely remove Find My iPhone from your device:
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then follow these steps:
Sign in to iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to your account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
Cheers,
GB -
I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore. Since my Iphone is locked, obviously I can't do this. So how can I unlock it?
Put your passcode in to unlock it.
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i was trying to updates the new version but there was error occured so i was trying to restore but the massage come to connect yo wi-fi so i dont know where to start from there
Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
Message was edited by: michael08081 -
HT1212 How do i unlock a ipad when it asks to turn off find my iphone in icloud
My son has locked hiads ipad from too many attempts at the passcode. We have tried to restore it back to factory settings but it is now asking to turn off "find my Ipad" in Icloud but the problem is we cant get into the ipad to do this. any ideas??
Force iPad into Recovery Mode (Step by Step)
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
On Computer
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"... -
I updated my iphone 4 to ios7.04 in itunes. In itunes, it appears that all my data/apps/music/etc are on the phone (but I cannot see anything on phone itself except setup screens). I am getting the ios7 setup screen on my iphone. I have selected my language, selected my wifi netowork, enabled location services, and chosen resore from itunes back up. Next screen I get says to connec to itunes, which I did. In itunes, I select restore from backup. I then get a message that I need to disable "find my iphone " "Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone." I cannot go to any settings on my iphone as I cannot get past the connect to iturnes screen! I have also tried not enabling location services and that made no difference. I cannot get to anyplace on my iphone except the ios setup first few screens. I am going crazy, there must be some simple thing I have missed! Any help appreciated!
I found a way to get to my data. So do not need remedy at this time.
fwiw, I changed my ios7.04 setup answer of restore from itunes to new iphone. Eventually that allowed me to set up icloud, then turn off find iphone, restore. Very strange ios update. -
My tv shows or movies that I have purchased won't play at all. It says loading, then it comes up and says authorizing. Then it says "An error has occured loading this content." I just bought this apple tv and gone over and over pluging it in and setting it up thinking I did something wrong but I don't think it's that. Like I said I can see all my shows and movies but just can't get anything to play. Please help me. Any suggests?
This is happeningto you as well?
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I am currently trying to download the latest iTunes version but I don't know that is going to help me as the problem is basic to Apple security.
If Find My iPhone is on and you cannot identify your phone as you said in the previous post, then it is not logged into your account. Is this a used phone that you are trying to restore that was not activated with your Apple ID and password? It isn't asking for a passcode, it is asking for the Apple ID and password, correct?
I think you need to tell a little more about this phone. I don't think you have told the entire story. Even the part in your first post about downloading iTunes. What kind of computer and operating system are you using? What version of iTunes do you currently have? Did you purchase and activate this phone when it was new? -
I am trying to AirPrint from my iPad4. It says my printer is located and that it is connecting to printer and that it IS printing but it never does. I use the same printer with my Ipad2 without any problems. Any suggestions?
What's the model number of your Lexmark printer?
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My phone is disabled because my child changed the passcode and disabled my phone. Need help with changing passcode or getting rid of passcode. I cannot restore or backup from my itunes account because I have find my phone app on and Icloud. I get messages that say turn off thos two on the phone. (but I can't because I cannot access nothing on phone because it is disabled. Need help on this Thanksgiving Day since the iphone help desk is closed until tomorrow.
Hello TinaBrady
Try powering off your iPhone, and then hold the Home button down when you while plugging it in to your computer until you see the Connect to iTunes icon come up to restore.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
Hi
Please help with the subject matter:
Forgot my iphone passcode and cannot restore because I can't turn off Find My iPhone in iCloud.What can I say...it's a brick..
Visit your carrier and see if you can trade it in for a new phone.. -
My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen. Can anyone tell me what this is? I've restarted and turned off several times. I left it on in this state for 8 hours hoping it would reload and work. No luck.
Hello KCC4ME,
You may try booting your Mac in Safe Boot, as it can resolve many issues that may prevent a successful login.
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564
If a Safe Boot allows you to successfully log in, you may have issues with one or more login itmes (while the following article is labelled as a Mavericks article, it is viable for earlier versions of the Mac OS, as well).
OS X Mavericks: If you think you have incompatible login items
http://support.apple.com/kb/PH14201
Cheers,
Allen
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