TS1646 I have a $15 credit and I no longer have the iTunes card, and it's asking me for the card code. How do I get my credit credited?

I have a &25 iTunes credit but no longer have the card. What should I do?

It's probably asking for the security code on your credit card, not for the code from your iTunes prepaid card which if you correctly redeemed is no longer needed.
Regards.

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I purchased one to one from apple i entered the activation code and then signed in then it asked me for a membership code how do i get this?

Does anyone know how to get this?????

According to http://www.apple.com/retail/onetoone/: Soon after you buy One to One, you’ll receive an email from Apple explaining how to get started. It should contain all the details. Otherwise call an Apple Store or AppleCare.

HT4623 When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone. So, I now have an iPhone without the iTunes App. All other apps are on my iPhone. How do I get back my iTunes App, so I can continue buying music an

When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone. So, I now have an iPhone without the iTunes App. All other apps are on my iPhone. How do I get back my iTunes App, so I can continue buying music and flix?

Check the General -> Restrictions settings and see if perhaps the iTunes app is turned off there. If not, the app may have been inadvertently moved to another home screen or dropped into a folder. Do a search for the app or try resetting the Home screen layout: Choose General > Reset, then tap Reset Home Screen Layout.
Regards.

I was downloading an app and it wasnt downloadnig so i turned my ipod off and now its a just a black screen with the the loading circle. Its been like that for 10 hours. How do i get back to my home screen?

I was downloading an app and it wasnt downloadnig so i turned my ipod off and now its a just a black screen with the the loading circle. Its been like that for 10 hours. How do i get back to my home screen? or how do i get the litle loading circle to go away.. it wont even load into itunes

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

Moving this discussion to the Creative Cloud Download & Install forum.
Anebz I would recommend fixing the connection error preventing the applications from contacting our activation server. You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

In hotel w/wireless network. ATV finds network, but does not ask me for password, so can't communicate through network. MacBook Air, iPad and 2 iPhones connected to hotel wireless, but ATV does not ask me for the password. Any ideas?

I have succesfully connected a MacBook Air, an iPad and two iPhones to the wireless network in this hotel. Apple TV can see the network and "connects" to the network, but w/o asking for password. I expected to see a screen immediately after selecting the network that asked me for the password as did all of my other devices. ATV did not ask me for a password. When I go to Settings>General>Network, it shows the name of the hotel wireless network, but I can't communicate with the network. It can't set date and time. When I try to enter my Apple account name and password, it tells me it can't log in w/o setting date and time.
Any ideas on how to connect to this network?

I am having the same problem. In my hotel when I connect my laptop a screen will pop up and you have to hit the button "I Accept Terms". However I can't do that with the ATV. I called the internet provider and they said they could not help me. Any ideas? Do you think the guy just doesn't know what he can do for me? I am thinking I will call later and hope to get a different technician who might know how to help connect me.

HT204266 I was charged twice for an app. How do I get a credit?

I bought PDF Pro Max for my iPad and they charged it twice. How do I get a credit for the second one? Also I accidently bought a game with my work credit card. How do I get that credited and get it charged onto my card?

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1424 I was billed twice for an app. How do I get a credit for one app?

I was billed twice for an app. for the itouch. How do I get a credit for one app?

Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

I have disabled my security on my ipod and when ulocking it is asking me for a ulock code how can i fix this?

does anyone have any idea of how to fix this or disable the password

Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
Regards.

I captured from mini-dv camcorder to FCP7 using control from my computer and firewire. I cannot find the file or clips I transferred anywhere except for in Finder. How do I get the clips from Finder to FCP7. Also I did not see audio on the computer meters

I captured from mini-dv camcorder to FCP7 using control from my computer. I only find the capture clip in Finder. How do I get the clip in Finder to FCP7.
Also my audio in the capture was not showing up on my audio meters on my computer-is this normal. Thanks

you will not see the audio meters from within fcp move while capturing.
If you only see the captured clip in the finder, not within fcp, there's something wrong. You might try deleting your fcp preferences
https://discussions.apple.com/docs/DOC-2491

I had to format my HD, now iTunes says my iPOD is sync'd with another computer. How do I get my iPOD's music back in to the library and sync it with the computer again?

I had to format my computers hard drive. Now the iTunes thinks my iPOD is sync'd with another computer. How do I get re-sync the iPOD and computer and get my songs on the iPOD back in to the iTunes library. Thanks!

Can't tell you exactly, as it can be used to facilitate piracy and Apple blocks this sort of thing from occuring (except for itunes purchased music)
But you can find out what your looking for at iLounge, i'd suggest that method for "mixed" music from different sources, that way you get it all back.
Next time, hit the iTunes menu and backup your library to disks, only takes a few minutes and a few DVD-R's.
Good Luck

HT1222 I have downloaded the ISo7, but now it is asking me for my security number. Where do I find the security code?

I have downloaded the ISO7, but now it is asking me for my security code. Where do I find that code?

Are you talking about your Lock Screen ...or are you talking about the screen after Downloading the new iOS 7.02 that is actually giving you the opportunity to assign a passcode for your lock-screen?

I found an ipod 5th generation at the train station. i tried to find the owner i couldn't. i kept it and restored it, now its asking me for the apple id username that had setup the ipod. my question is how can i skip that step

I found and iPod touch 5th generation. I restored it now its asking me for the apple Id that had set up the iPod. Myoy quesyotion is ow can I skip that step.

JacobiJ, no email address/Apple ID is listed. It just says enter the Apple ID and password.
JacobiJ wrote:
Send them a email at the Apple ID email address and tell them you found their iPod. I'm sure they will be very greatful.

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.)it ask for the info

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

If you ordered Acrobat via subscription, then you can use either Windows or Mac version. Just download/install the Mac version, then activate it with your Adobe ID.
If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone.

Why can't I buy an In-APP purchase? It says that I can not connect to the iTunes Store and that I will have to contact iTunes Store Support.

Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malzi

You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1646 I have a $15 credit and I no longer have the iTunes card, and it's asking me for the card code. How do I get my credit credited?

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