TS1646 Problem with updating payment information with iTunes

I have tried multiple times to put my DEBIT card information into iTunes and it is still not taking it. I have also tried to add my mom's and it is telling me the same thing. That the "credit card does not match bank records."
Does iTunes not take debit cards anymore? I've always used them in the past.

It is happening to me too.
The only difference that mine is Mastercard. I get the Card not of accepted type message.
Chatting with the Indian support guy was unsuccesful, after 30 minutes, he/she was able to decide, that "your account is active"... Congratulations. When I asked what next,, I was promised that I will be called by another colleague the next business day. It was 4 days ago... Today I called the local support number, and it turns out it's just a distributor without the ability to help in this topic. I do not want to call an international support number, to spend n+10 minutes on the phone with an inferior helpdesk person to find out again, that "oooh yes, my account is alive".
@ameredith - could you get it sorted out somehow?

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Getting an error when trying to update payment information on iTunes

Getting an error when trying to update payment information on iTunes

If you would like help from these user forums then saying what the error message was would be useful.

HT1918 Need help with editing payment information on iTunes account.

I cannot get my payment information updated. I keep getting the error message of "my information does not match my bank records". I have tried multiple cards and it all says that. My bank records on these cards are correct. I don't understand.

I cannot get my payment information updated. I keep getting the error message of "my information does not match my bank records". I have tried multiple cards and it all says that. My bank records on these cards are correct. I don't understand.

HT2731 how to update payment information on itunes

How to update your payment information to buy from itunes?

If you would like help from these user forums then saying what the error message was would be useful.

Why I got this email if I didn't schedule any storage plan ? This is the email I got; On 10/07/2013 you are scheduled to be charged $20.00 for your 10 GB iCloud storage plan, but there is a problem with your payment information, Can someone help me

Why I got this email if I didn't schedule any storage plan ? This is the email I got;
On 10/07/2013 you are scheduled to be charged $20.00 for your 10 GB iCloud storage plan, but there is a problem with your payment information, Can someone help me ? I don't want to be charge for something I don't want to buy.

You may want to do couple things
1. cancel auto renewal for icloud - instructions here -under downgrade storage
http://support.apple.com/kb/HT4874
2. change your payment info in itunes, to either none or other payment method - instructions here
http://support.apple.com/kb/ht1918

I am trying to update my payment information in iTunes and it keeps say to contact support.

I am trying to update my payment information in iTunes and it keeps say to contact support.

Click here and ask the iTunes Store staff for assistance.
(103094)

Problem with updating oracle DB with java date thru resultset.updateDate()

URGENT Please
I am facing problem in updating oracle database with java date through resultset.updateDate() method. Can anybody help me please
following code is saving wrong date value (dec 4, 2006 instead of java date jul 4, 2007) in database:
ResultSet rs = stmt.executeQuery("SELECT myDate FROM myTable");
rs.first();
SimpleDateFormat sqlFormat = new SimpleDateFormat("yyyy-mm-dd");
java.util.Date myDate = new Date();
rs.updateDate("myDate", java.sql.Date.valueOf(sqlFormat.format(myDate)));
rs.updateRow();

I believe you should use yyyy-MM-dd instead of yyyy-mm-dd. I think MM stands for month while mm stands for minute as per
http://java.sun.com/j2se/1.4.2/docs/api/java/text/SimpleDateFormat.html
(If this works, after spending so much of your time trying to solve it, don't hit yourself in the head too hard. I find running out of the room laughing hysterically feels better).
Here is a more standard(?) way of updating:
String sqlStatement=
"update myTable set myDate=? where personID=?"
PreparedStatement p1= connection.prepareStatement(sqlStatement);
p1.setDate(1,new java.sqlDate());
p1.setInt(2, personID);
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TS4009 Unable to update payment information to complete iCloud storage renewal, tried over 4 times and different cards

Unable to update payment information to complete iCloud storage renewal, tried over 4 times and different cards

I had the same issue, Sent Email offering £7.99 for 25 GB. Then sent me an Email at 2.52AM saying I needed to update my payment method although they had just refunded to it. Then 7 hours later, I had tried to before work at 7AM and thought, "as it won't let me do that on my iphone, I'll do it at lunch." Sadly at 9:56 am UK time, They reduced my storage.
Having Wasted an hour on the phone tonight, they first tried to explain that £7.99 is More than £0.79 times 12. Doh!
That was followed with lots of being on hold and then being told "We can't go back, We Can't make a refund. We agree it was short notice and that we didn't do it well, there are lots of issues about this and also that we never offered you that (till the saw the email)" So no better off and now having to pay more for same service. That's pretty poor service all around. I have to upgrade as All my files, Backups and Emails are inoperative Till I do so.
That's pretty bad for a company of this size, Guess they need some more bad press at the moment.

Help, cant update payment information..

I cant update payment information on my account, wont let me purchase any apps.. Any help?

Hello there, Nafters.
The following Knowledge Base article offers up some great information for troubleshooting your issue:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Help with removing Payment information...

For a while, my itunes account has been telling me there's a problem with my credit card (the credit card that's on their now doesn't exist anymore). So, I decided to just not put any payment information there at all. However, there's no option for "None" In the payment information when I go into my account. Is there any reason for this? I've heard others talk about this happening to them, but I'm not sure why its like this. Does anyone have an explanation for this? I'm updated to the newest version of Mac OSX, iTunes, etc.

TechnoSauce wrote:
I have no button for "none". I don't have any idea what's wrong.
None is not an Option in all Regions and Counties.
Do as gail from maine suggested

Serious Problem after update my 5800 with 40.0.005...

Yesterday,I updated my 5800 with FW 40.0.005. I really impressed with the new easy way of move in touch screen but this version has a big problem that I considered.
First,you have to set as a ring an .mp4 file or any video file and then lock your mobile 5800.
When you have an incomming call the screen isn't working normally and it stops for miliseconds and starts again!
When it happens the power of mobile increasing sharply and I am upset what it could happen if the call continue too much.
Please somebody check it as soon as possible because it may do harm to our mobile by any explosion from this problem!
For temporary solution a suggest not to set video files as a ringtone and if you want to do this don't lock your mobile which helps the video file to work normally.
With regards,
Stelios
Solved!
Go to Solution.

Dear all
kindly visit the below link and read all the actual exp b4 updatig to V40'
NOKIA 5800 V40 BUGS
there are alot of bugs in v40 and its is discover by the ppl like you. I Have MY nokia 5800-d1 with the RM-356 type having SWV:21.0.0.25.
I am happy with it as i dont want to loose my data and time. It cost me alot
THE PRIOR KNOWN BUGS IN V40 UPDATE
NO RDS IN Radio Option (It was there in previous all version till V30&31)
Radio application can't be exited in the end
some application icons are multiplied like in previous firmware version
Thumbs of contacts on HS are loading too long
listing files in Settings/App mgr/Installation files takes way too long too
The screen won't turn off when you plugged the power. Same that it won't turn off after you unplugged from power.
Applications cannot be uninstalled. It says "Unable to start the installer" or something like that the radio application could not be quitted
The new SW update doesn't allow me to install updates. It just says fail...
Most of the time, the music player cant be closed and the song will show right on the home screen. my screen backlight also not go off when plug in or unplug the charger
Normally, when your 5800 full charged, it will beep and turn on the screen for couple of seconds. Now it won't turn off once this was triggered.
In Messaging, message won't open on tapping ! The message seems selected, and doesn't respond to tapping(single or double) ... then options for message also doesn't open, only option is to exit messaging
Frequently it happens I must remove SD before I can install/remove programs
video player bugs (many video played improperly, sound played without images. or freeze at some point, but the sound continues
Unable to install Opera Mini from Ovi Store and from Opera.com website download
Regards
Ahmad Ladhani

Unable to update payment information

Due to the recent Adobe security breach, I like many other people have been forced to replace our credit cards. I received my new card and am completely unable to update my payment information. All attempts to update the information using Firefox, Chrome, Safari and Android and iPhone browsers is unsuccessful. Considering that the recent security problems of compromised customer payment information, I would have expected more from Adobe. Why doesn't such an important function of the Creative Cloud website work at a time when many people are having to re-enter their payment information due to recent events?
I have been waiting for the chat support to person for a while now and can't spend another hour waiting for assistance. This series of events is really beyond the pale in regards to Adobe's customer service and support. First we get our credit cards stolen, and then when we have to put in new payment information, the website doesn't even work properly. Adobe isn't some start up that's only been around for a few months, they're a multi-billion dollar company.
Do I need to call someone instead? Is there any sort of notification or status as to whether or not the website is functioning as expected?

I had the same issue, Sent Email offering £7.99 for 25 GB. Then sent me an Email at 2.52AM saying I needed to update my payment method although they had just refunded to it. Then 7 hours later, I had tried to before work at 7AM and thought, "as it won't let me do that on my iphone, I'll do it at lunch." Sadly at 9:56 am UK time, They reduced my storage.
Having Wasted an hour on the phone tonight, they first tried to explain that £7.99 is More than £0.79 times 12. Doh!
That was followed with lots of being on hold and then being told "We can't go back, We Can't make a refund. We agree it was short notice and that we didn't do it well, there are lots of issues about this and also that we never offered you that (till the saw the email)" So no better off and now having to pay more for same service. That's pretty poor service all around. I have to upgrade as All my files, Backups and Emails are inoperative Till I do so.
That's pretty bad for a company of this size, Guess they need some more bad press at the moment.

Can't update payment information for CC license

We've been trying to update our payment information for our CC license for the past several weeks. Never works. Now our license appears to have been suspended. Please advise.

My office received a phone message from an Adobe representative yesterday that the issue with updating my account had been resolved, and that my creative cloud license should once again be active. However, all attempts to access my software still return the same repeating sequence of messages: (1) Renew your subscription: Try Again; (2) Thank You, your subscription is now active. Click continue; (3) Renew your subsciption; Try Again . . .
As usual, the software still fails to launch. Moreover, my account info indicates that the new payment information has still NOT been captured. In short, the license remains inactive, and I'm left with confusing misinformation from the service representative who contacted us yesterday.
As a longtime, loyal and enthusiastic user of Adobe products, I find it extraordinarily disappointing that this has been going on for over a month without satisfactory resolution. Now that my Creative Cloud license has been rendered inactive for the majority of a week, I am at a full work stoppage. We now have more than six major projects in default. While my immediate concerns focus on my organization's reputation, my department's productivity, and my own credibility as a communications professional, the issue is of course much larger for Adobe as well as myself. I cannot begin to express how poorly this reflects on Adobe. Without a rapid and satisfactory resolution to this issue, it is increasingly likely that my organization will be obliged to move to alternative products for our communications needs. I do not relish the thought of moving away from a suite of products that has served us well for many years. Needless to say, such an outcome will almost certainly inform any recommendations we make to our professional associates with similar communications needs.
Let me be clear, I am tolerant of the fact that the recent cyber-attack on Adobe has created technical problems. However, it also seems to me that the lack of meaningful customer service and technical assistance is only making a bad situation even worse.

Failed to update payment information

I had tried to update my applications but it seem like need me to update my payment information.
Once I update my payment information and it shows decline, I had try few cards to update it and it keeps showing "your payment method was declined. Please enter another payment method"
help??

What are you trying to use as your payment method, credit or debit card ? If it's a debit card then they don't appear to still be accepted in all countries, and even where they are it seems that not all work.
For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Are iTunes gift cards available in your country (they are not available in all and they are country-specific, they can only be used in their country of issue) ? If they are then you could potentially use them as your payment method.
To download updates to your apps you could remove the card from your account : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support.

I am unable to update payment information

My debit card was compromised (unrelated, as far as I can tell) so I received a new card with different numbers. I can't update the card to the correct information, every time I do it gives me the same error message that when I had an issue with a previous payment and I need to have the family sharing administrator update the payment information. I have tried multiple times, and ever tried to use other credit cards rather than my debit card. The card information saves every time, but the error message persists. I looked through my purchase history to make sure I didn't have a purchase that didn't receive payment with the card numbers switching but there seems to be no balance. I have submitted this question to apple support twice with no response either time. Any ideas?

Hi there. I was having just the same problem, I couldn't get into change card details. Turned out that it is some issue with Firefox browser that I was using. I changed to Chrome browser and was able to update credit card details from there!
Hope that helps you and others out there having the same issue.
Cheers Tom.

TS1646 Problem with updating payment information with iTunes

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