TS1702 I bought a song today from iTunes but it cuts off over a minute before the song ends, how can I download it again?
I bought a song today on iTunes and it cuts off over a minute before the song ends, how can I download it again or fix the problem. It happens on my MacBook Pro and my iPod Touch 4G
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.
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Hello Y-Jam,
Thank you for using Apple Support Communities!
Rather than try and run the update, you should choose the Restore option in iTunes. That will downlaod the latest release of iOS 7, and install it to the phone.
Note: Be sure to backup your data first, this WILL erase all the content on the device.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
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Did you fail to back up your purchases?
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aespinoza2210 wrote:
could it be in the itunes folder or does it have to be in the itunes media folder, which is within the itunes folder??
A Espinoza,
The iTunes Media folder is set in Preferences > Advanced, and is the key to most iTunes folder organizational activities. So I doubt that the automatic deletion will work for files that are somewhere else within the folder structure.
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Howdy SJHocking,
It sounds like you want to know how to dele songs and ringtones from iTunes. Take a look at the article linked below, it’ll walk you through the process of deleting content from iTunes.
Delete songs, playlists, or other items - iTunes Help
If you have iTunes Match enabled, take a look at this article which will walk you through the process of deleting songs from iCloud.
iTunes Store: How to delete songs from iCloud - Apple Support
Cheers,
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I purchase songs from Itunes and as soon as I sync my phone, the song gets deleted. Does anyone else have this problem or know how to fix it?
I have random songs that a have paid for but they just disappear, or cannot be downloaded and so on. Sometimes they are indexed wrongly, and can't be found because of that, no work around because also the search function of itunes has gotten totally unusable. Not much fun to be an apple user anymore. I once used to be a very loyal user. My first apple was a Macintosh SE and an image writer II.
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Select one of the tracks with a broken link, press ctrl-i to Get Info. Say No when iTunes asks if you would like to locate the track, then look at the Summary tab for the location expects to find the file in.
Now try to locate the file in question. The two locations should give a clue as to what to do next.
Here is an example with a file I've deliberately moved from the new layout to the old pre-iTunes 9 layout.
This means iTunes is expecting to find the file at:
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but it isn't there because I've moved it to:
D:\iTunes\iTunes Media\a-ha\Take On Me\01 Take On Me.mp3
which is where it would have lived back in iTunes 8 (though the media folder would have been called iTunes Music back then as well).
If you can provide the expected and actual locations of a broken track I should be able to suggest the easiest way to resolve things.
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Read how to restore from a backup.
http://support.apple.com/kb/ht1766
Make sure to turn OFF automatic syncing in iTunes before connecting your iPhone.
Preferences - devices - "check" prevent iPhone/iPod from automatic syncing -
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Is there any one listening me why apple boys selling this stupid thing which have so poor battery life which gone dead after 3 monts of battrey use.http://support.apple.com.au/wts/in/
This link gives you the service options for India
They MAY repair it
They WILL charge you
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Copy the content from one computer to another and import the media into iTunes.
Any playlists, playcounts, etc on the computer the content is being moved from will be lost. -
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When you open iTunes it opens a database file that contains the locations of the media files you use to play the music. If something has happened to invalidate where iTunes thinks that file is stored you get a ! There are many possible reasons. Sometimes a computer can start to lose files. In other situations it is something you did such as renaming a folder or drive iTunes uses, or moving the files manually. If you can give us hints we can start working our way down the long list.
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