TS1702 I cannot get the keyboard to come up on the ipad mini when in the citrix receiver.  Has anyone ran into this and do you know how to fix it?

I cannot get the keyboard to come up on the ipad mini when in the citrix receiver.  Has anyone ran into this and do you know how to fix it?

I am not familiar with Citrix Reciever but is it possible it is open or being used in another open app?
Try quitting all apps then try again.
Quit all apps: Double tap the Home button and swipe the app preview page up for each open app

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