TS1702 I changed my account info on itunes and reinstalled an app called LINE so that I can buy stuff from LINE and now I can't. It's telling me to contact itunes support.
I changed my itunes account info and reinstalled some of my app's. I reinstalled an app called LINE, everything went fine as far as the download but when I tried to purchace an extra through the app it told me to contact itunes support. How do I get to buy through the app?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I changed my AppleID password this morning and now I can't load gift card numbers into iTunes to download music. The system takes me to the account settings screen to verify those and when I click on DONE, it takes me back to the password screen and I start over. This becomes an endless loop. What now.
Greetings Ron,
After reviewing your post, I have located an article that can help with gift card issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you can't redeem your iTunes Gift Card or code
Contact iTunes Store Support
If the code is completely scratched off or you still can't redeem your gift card, contact iTunes Support:
Go to the iTunes Store support page and choose your country.
From the menu on the left, choose Contact Support.
Click Contact iTunes Store Support.
Follow the instructions.
iTunes Store Support might ask you to send these things:
Image of the full front and back of your gift card
Sales receipt showing when your card was purchased
Serial number from your gift card
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
I need to change my account information on iTunes?
How do I change my account information on iTunes?
Go into the iTunes store. In the top right, click on your email address under account and it will ask you to log in. From there, you should be able to edit just about anything you need to.
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I've purchased a few dozen songs from itunes on my iphone. A few of these songs will not download properly and I keep getting a "unable to download song" message. My account info is correct and full signal. It seems to continually keep trying to download but cannot. Please help!
i do understand that. if you purchased the music on the phone. its still available to you. if you go in itunes on your computer. go to purchases. there should be all the music you have purchased. there you can download the song if it isn't already and then sync it to your phone which will add the song to the phone. have you tried to power off phone and then try to download again. the itunes way is just another option.
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Hello ! How i get activate my sim phone ? I have iphone 4s and I've received a message : "server unavailable. Please contact apple support." I've tried with iTunes, but ididn't work. Please help me.
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and tis now relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
If your iPhone has not been jailbroken, see the troubleshooting suggestions here:http://support.apple.com/kb/TS3424?viewlocale=en_US -
I just changed my residence to the US and now I cant register my new US credit card on itunes cause the state list doesnt match to the US states, what should I do?
Your credit card info, billing address must be the same country as the iTunes store country you registering.
For example, you can’t have a credit card from a U.S. bank with a U.S. billing address registered in the iTunes store for China.
I tried to change my payment information too, but it happened the same, I can change the information but when I get to the state part, it only shows the other country states
Remove all payment info and save it.
Then change the iTunes store country to U.S., add a U.S. credit card with a U.S. billing address.
As previously suggested, if this does not work, contact iTunes store support.
-> http://www.apple.com/support/itunes/contact/ -
I have $.08 eight cents left in my account and can not get rid of it to be able to change my account info, what do I do???
You'll need to contact support for further assistance.
https://expresslane.apple.com/GetproductgroupList.action -
hello, i already have an itunes account on my ipod and now im trying to download it on my computer after i did, i was trying to listen/download to a song and it said that i must authorize mmy computer, i have windows 8 computer and i think it is different. please help me because i have looked this question up before and i couldnt do it.
If you are asking how to authorise your iTunes account on that computer, then you do so via the Store drop-down menu at the top of iTunes (pressing Alt-S should get the Store menu to appear) - this screenshot is from a Mac, but it should be fairly similar on windows 8 :
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Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ? i am pretty ignorant of computers- lol- i had read that i need to plug it back into itunes to verify it has all cleared out- i want to sell it on craigs list or ebay- i am really hurting for money right now- all your answers appreciated...
It needs to be restored by someone. You can do it, and set it up as a new phone, or the buyer can do it.
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the good news: the iPhone automatically implemented all my account info from apple mail the first time I activated & synced it. great!
the bad news - I need to use a different outgoing mail server - I can't send mobile mail from the same server I use for my desktop mail ...
so how can I change the account info - to put in a different outgoing mail smtp dealie?? there doesn't seem to be a preference setting the way there is in apple mail...
thanks..
Wam having a dickens of a time with this - when I first got the iPhone a week ago, I could receive all my mail easily but had a problem sending.
so I deleted the account, put it in all over again (as correctly advised on this thread), and now I have the send part working fine but I currently can not receive messages!
I have double & triple checked the settings - can't figure out what's wrong - will probably call Apple Care...
thanks!
W -
There is this dinner dash game I would like to purchase but then is telling me ERROR contact apple support ...pls how do I get the game now.?? Thank u
These are user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing (we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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So it started out not being about to conect to my computer then, when i changed to usb port, it went to disk mode. when i reset it it started to make odd metalic clicking noises and telling me to contact apple support. I'm freaking out cause i don't know what happened in I think its broken (its also my brothers ). I feel like i have tried everything but don't want to touch it anymore incase it breaks completely!! anybody know whats wrong with it? or possible how I can fix it?
Contact Apple iTunes Support Center as directed in the message.
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It keeps telling me to contact apple support after I put in my credit card and debit card information and will not accept any of
My cards, and to check to see if something was wrong I used a family members and it said the same thing? What is wrong?Click here and request assistance. Only the iTunes Store staff can answer that for certain.
(97583) -
I have changed my account to SIM only and when I put my new SIM Card into my iPhone 4 it just says 'no service' in the top left corner, also iMessage has stopped working too. I can only use my phone on my WiFi at the moment, does anyone have any idea?
I already have, I contacted Orange yesterday and they said I will receive a text to confirm the registrastion for my new SIM Card, they said the text would arrive between 2 and 24 hours and its been over 24 hours with no text recieved
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I ordered Illustrator via creative cloud for another user. I received an invitation that was accepted and tried to change the account to the name and email of the person it was ordered for. How can I get this changed and the invitation sent to the right person?
Cloud as a Gift https://forums.adobe.com/thread/1665610
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