HT1937 Hello ! How i get activate my sim phone ? I have iphone 4s and I've received a message : "server unavailable. Please contact apple support." I've tried with iTunes, but ididn't work. Please help me.
Hello ! How i get activate my sim phone ? I have iphone 4s and I've received a message : "server unavailable. Please contact apple support." I've tried with iTunes, but ididn't work. Please help me.
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and tis now relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
If your iPhone has not been jailbroken, see the troubleshooting suggestions here:http://support.apple.com/kb/TS3424?viewlocale=en_US
Similar Messages
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i got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me?
Your phone is probably carrier locked and you are using a SIM form a different carrier. Are you?
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How do you remove the SIM card from one iPhone 5 and place it in another?
how do you remove the SIM card from one iPhone 5 and place it in another?
With a paper clip? Refer to the User Guide.
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I'm trying to buy crystals on my game and it keeps saying please contact apple support and I've already tried turning off my phone and called my back and signed in and out of my iTunes account, nothing works please help
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Error "please contact apple support to complete transaction"
Hello!
I'm from VietNam, i have some problem to be solved and i will tell you detail.
I have got help from my friend to create ID iTunes US for me because my computer notified error "please contact apple support to complete transaction". Then he gave ID to me and i want to edit some information but it notified that message again. So i use VPN to done it. Few days later, i have earned gift card for my ID and i have to purchase coin in-app (clash of clan) but the message repeat again. I try to use VPN to purchase it but useless. I have contacted to apple support (he is Kretz) 2 times but it isn't fixed. I hope that time will be success, it will be fixed by you or you can guide me how to fix it.
Thank you so much.Hello,
Have you Tried telephonesupport yet? The First 90 days after purchase of your iPad its free. -
I tried changing my payment and billing info the way the website told mev to but it still says please contact apple support, so what do I do now?
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
I have just upgraded to an iphone 4s and whenever I receive a message ,notification or the alarm goes off the camera flash goes of as well. Does anyone know how to disable this. No one else I know with this phone has this happen
Settings>General>Accessibility>Hearing>LED Flash for Alerts>On/Off.
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I set a restrictions passcode and have completely forgotten it. I have tried to reset with iTunes but it just clears out my phone and when I turn it back on its still locked in the restrictions menu. U can't do a reset on your phone without it... So I don't know what to do.. Help!!!
There is no default code.
- Place the iOS device in Recovery Mode and restore via iTunes. For how to restore: iTunes: Restoring iOS software
You have to either:
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod -
i have just upgraded my iphone 4 to a 5. and was trying to back my 4 up on the computure so i could get all my pics and music on to my 5. but its saying i need to update my itunes which i have tried to do and is still not working any help please i have been trying for hours
how is it not working?
what version of itunes?
what ios on iphone4?
does it give an error msg? -
HT1386 Accidentally deleted my music. Tried syncing in iTunes, but doesn't work! HELP!
My two year old grandson deleted a few apps on my phone, including my music. I synced my phone, and everything seemed to syc ok, including my music.
When I checked my phone, the deleted apps were back on except my music. When I clicked on the Music icon, there was no music there, just a message saying "No Content". You can download music from the iTunes Store. Have tried a few times to get my music back on, but to no avail. Even tried re-setting my phone, but this didn't work either. Can anybody help me? Can't think of what else I can do.
Pearl1947I had the same problem today. Previewed several songs on my Mac (Mountain Lion & signed in with Apple ID). Preview history of what I just played synced to my iPad 3rd generation and iPhone 4 (both IOS 6.0.1) ok but history did not show up in iTunes 11.0.1 ("You don't currently have any preview history"). Then previewed songs on my iPad. Once again, previews showed up on iPad and iPhone but not on Mac. I then cleared the Preview History on my iPad, which also cleared the phone.
I then previewed several songs on the iPad. WONDERS! Now the iPad previews are syncing to the Mac! I previewed several songs on the Mac and these previews now show up in my Mac Preview History, as well as the iPad and iPhone histories.
See if clearing all your History works for you! -
I have followed the Apple Support Section Article HT 4527 and have moved itunes media onto an external Hard Drive. The complete file is 103GB in size.
I have downloaded the latest itunes onto my new PC.
When I follow the article and try moving the itunes file onto the new PC, I am informed that there is insufficient space on my new PC.
In any case, like my old system, I want to leave my music on the external HDD and just have the music library displayed in itunes when I click on the "Music" folder.
How can I get itunes on the new computer to interogate my external HDD to just list the library and leave the music on the external HDD?you can do this by keeping the external hard drive connected and doing the following
-hold shift key down on computer while opening iTunes and a prompt will appear to choose a library
-select choose library, iTunes should bring up your explorer windows where you can search for the external HD
-after you find the external HD find the iTunes folder you just copied to it
-after opening the iTunes folder look for the file that says iTunes library.itl or if you can't see that extenstion just look for a document looking thing in the iTunes folder that shows up as a database file
-double click the database file and boom iTunes should load your library without having to copy it to the computer
PS: do make sure that if you are going to do it this way, make sure that the external HD is connected at all times, because if you don't then you will get exclamation marks next to your iTunes songs
double PS: if you are unsure how to find out if the iTunes library file is a database file just right click it and choose properties and under the type it should say database file
hope this helps:) -
I need help because I am trying to buy ingame purchase from a game called clash of clans but everytime i am gonna buy the gems(in-game purchase product) it tells me 'your purchase was not completed please contact Itunes support and then it gives me a website link.
Mia SahlinRight - so, you need to click on that link (same one provided below), and select the answers that best apply to your problem. You will also have a chance to type in a description of your issue. iTunes Support will contact you via email, usually within 24 hours:
https://expresslane.apple.com/Issues.action
Cheers,
GB -
please help my iphone 4s has gone into the lost mode and i cant re-activate it i dont know what to do. Itunes needs me to put the Simcard pin but i dont have any option for that.
Hello Buzzy78,
Try to put your iPhone in Recovery mode and then Restore it to Factory settings and see if you are able to get into your iPhone.
Recovery Mode : http://support.apple.com/kb/HT1808 -
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http://support.apple.com/kb/TS3305
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---edited post--- question addressed independently. Message was edited by: lukman_chowdhury