HT1918 My phone is not accepting any of my credit card nor my debit card. It keeps telling me to contact apple support
It keeps telling me to contact apple support after I put in my credit card and debit card information and will not accept any of
My cards, and to check to see if something was wrong I used a family members and it said the same thing? What is wrong?
Click here and request assistance. Only the iTunes Store staff can answer that for certain.
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Similar Messages
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ITunes not accepting any of my credit cards
I have tried 5 different cards and repeatedly re-entered the billing info and each time I try to purchase a gift certificate I am told the card was declined. All the cards are valid and useable. What is the problem?
Same problem here. The iTunes email help desk led me through several attempts to get around to problem, to no avail, and finally escalated the issue to their Tier 2 technical support. As of this moment, I have not heard any results, but they said it may take a few days to resolve.
I checked with my CC company and they said I was in good standing and NO verification attempts against my card had been made, although supposedly iTunes would have to do that before they would decline a card.
As many of you, I tried several cards, and the Apple Store rep also tried his! All cards were immediately declined, indicating that there is some sort of broken link or block in the iTunes system.
The big issue with me is that I cannot update (or buy) any apps for my iPhone, nor new iPad, which I bought specifically for a presentation that I am giving next Tuesday. I certainly hope they fix it by then. -
HT1918 billing keeps telling me to contact itune support, not getting any help
billing keeps telling me to contact itune support, not getting any help
Hi..
Use the email form to contact Apple / iTunes support here > Apple - Support - iTunes Store - Contact Us
You should receive a reply within 24 hours. -
Itunes will no longer accept any of my credit cards. It says vcode doesn't match when it does. Customer service is no help. I have re-inputted the info in the account section of the apple store and in itunes--still says vcode doesn't match.
Itunes will no longer accept any of my credit cards. It says vcode doesn't match when it does. Customer service is no help. I have re-inputted the info in the account section of the apple store and in itunes--still says vcode doesn't match.
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I am unable to purchase a book. It will not except any of my credit cards
I am unable to purchase a book. It will not except any of my credit cards.
this is under the apple id security section...it would not let me select not now so i have to use this set up security...i set up my questions and now i am at the end and its asking for the email....
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t will not let me change my credit card info keeps saying invalid security code when its correct
See here https://discussions.apple.com/message/19916952#19916952
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I have been given an Apple 3G which is in jailbreak. After restoring and updating my phone to get rid of jailbreak the iphone will not accept any updates or restoration. Unknown error 1015. Please help! I am new to all this and want to start using the phone legitimately.
I believe from the situation you describe your iPhone 3g has the iPAD baseband 6.15.00 which is interfering with iTunes. Remember Apple does not allow downgrade of software typically. The current 3g firmware 4.2.1 has a baseband 5.15.04 which is lower than, what I believe your baseband is of 6.15.00. So to install the current 3g firmware 4.2.1 would actually be a baseband downgrade, which iTunes will not allow. So to fix your iPhone you will have to search the Web like diesel vdub said. There are no parts to buy and your iPhone will work again I promise.
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HT2105 Itunes not accepting security code on credit card
I go to update apps or down load them, I am asked for the security code from my credit card. When I type it in it tells me it is involid, I have used this same card before and have had no problems.
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ -
HT1918 Changed credit card but itunes keeps telling me to contact itunes support
Changed credit card but it will not change to new card
You don't have to call them, just follow this link:
https://expresslane.apple.com/Issues.action -
Hi my ipod classic has started making funny clicking noises and is telling me to go to apple support, any help would be appreciated
Many thanks
Mark connollyThe hard drive in it has failed and will need to be replaced.
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it was backed up on my computer
its not restoring the BBM contacts
emails are not being recieved
i have uninstalled, battery pulled, reinstalled and drove my provider insane
.... i just want my bbm contacts backOn your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device: http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I have a gift card but when I try to redeem it ask me for a code number, I am not sure which number to use but have tired all three that are on the gift card but none have worked. Can anyone tell me which number to use.
If it looks like this: click here then use that code. If it looks like an "O" it is actually a zero.
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i created a new apple id but my phone still keeps previous details. it does not allow me to update my details. the message reflected was to contact itunes suport. i cant make any purchases now. please advice
Have you considered doing exactly what it told you to do?
Contact itunes support -
HT1918 I'm trying to buy an app, but it keeps telling me to contact iTunes support?
Help please! I need to figure this out.
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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my question is what do i do when i tried to change my billing account but it won't let me and keeps telling to contact itunes support to complete the transaction.
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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