TS1702 I have an iPhone 4. When I try to purchase an app or do an in app purchase nothing happens after I enter my iTunes password. Help?

I have an iPhone 4. When I try to purchase an app (both free and paid ones) or an in-app purchase from the App Store, nothing happens after I enter my apple I'd password. Can someone help?

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

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I have a jetpack, and when I try to "connect" to my ipad or phone, it keeps telling me I am not using the correct password. I have tried everything. I even changed the password, nothing is working. Both are 4G, my ipad is an Air and my phone is a Iphon

I have a jetpack, and when I try to "connect" to my ipad or phone, it keeps telling me I am not using the correct password. I have tried everything. I even changed the password, nothing is working. Both are 4G, my ipad is an Air and my phone is a Iphone 5. I can get connected to other wifi on these features but not with my jetpack. Please help, I need to use this feature soon. Thank you so much

Chances are you mis-typed a character in the Wifi password and the devices saved that information. Now whenever you try to connect the device refers to the wrong password and the Jetpack does not accept your connection. Tell your devices to forget the wireless connection and start over.
Once you enter the proper WiFi credentials the Jetpack will allow you to connect.

On my iphone 4, when i try to open an app, the icons start wiggling like i want to delete them. the touch screen does not always work. sometimes the phone reboots itself. any help out there?

on my iphone 4, when i try to open an app, the icons start wiggling like i want to delete them. the touch screen does not always work. sometimes the phone reboots itself. any help out there?

Have you tried basics from the manual?
restart,
reset,
restore
iPhone User Guide (For iOS 4.2 and 4.3 Software)

I have been using iphone 5. Whenever I open the Game Center, The green screen of accounts comes up and it get stuck. Nothing happens after that. If anyone can help me please.

I have been using iphone 5. Whenever I open the Game Center, The green screen of accounts comes up and it get stuck. Nothing happens after that. If anyone can help me please.

Refer to this article to delete SC files:
iTunes for Windows in Windows XP or Windows 2000 doesn't open after upgrading
http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime on Control Panel>Add n Remove Programs >highlight QuickTime, click CHANGE button, then REPAIR.

HT1386 we are using same laptop with my wife for our 2 iphones and when sincronizing, she's getting my apps and is requested for my apple id and password when getting a new app on her device. How can i fix that issue?

we are using same laptop with my wife for our 2 iphones and when sincronizing, she's getting my apps and is requested for my apple id and password when getting a new app on her device. How can i fix that issue?

Each phone needs to set its own sync settings on the various tabs in iTunes. On the Apps tab, for example, uncheck the apps that you don't want on the phone being synced. This article may also be of interest: http://gigaom.com/apple/itunes-101-multiple-devices-one-itunes-account/.
You can change the Apple ID used for purchasing on her phone by going to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using her Apple ID. However, be aware that if she has any apps on her phone purchased with your Apple ID she will still be prompted to enter the password associated with this ID for all future updates of these apps. This is because apps are permanently tied to the Apple ID used to purchase them, regardless of the ID in Settings>Store.

HT2534 hi i am interested in how to buy an app in app store if i dont have us credit card. when i try to buy an app it says to fill in bil;ling information and when i full my card specs. it says that its incorrect. so what can i do to buy an app? plz help

hi i am interested in how to buy an app in app store if i dont have us credit card. when i try to buy an app it says to fill in billing information and when i fill my card specs. it says that its incorrect. so what can i do to buy an app? plz help really important cant buy anything : (
p.s. sorry for bad english

If you are not in the US with a US billing address and payment method then you can't buy items from the US store - you need to be in a country to use its store.
Does your credit card work with your own country's store ? For it have a chance of being accepted the credit card then needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and to have been issued by a bank in the country where you and your iTunes account are.
What's the actual error message that you are getting ?

HT5429 i m using iphone 4s . when i try to set direction that time i get one error like the map server is not available . will you help me ?

i m using iphone 4s . when i try to set direction that time i get one error like the map server is not available . will you help me ?
how to help this problem..?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

TS3697 all of my songs are gone and when i try to sync again the sync is 2 seconds long and nothing happens

all of my songs are gone and when i try to sync again the sync is 2 seconds long and nothing happens plus all of my photos from my computer synced to my phone and i cant delete them and i dont have neough storage PLEASE HELP ABOUT TO CRY

1. Have you applied sync settings for music to be synced to the iPhpne?
2. Photos that are synced to the iPhone cannot be deleted directly from the iPhone
To delete photos and videos from your device
To delete synced photos and videos
In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
Choose "Sync photos from."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Click Apply.

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

After i update the 10.10.2 OS X Yosemite my iPhoto stops working. In the warning that appears when I try to open the app says that happened a mistake because of this update. I reinstalled the app but doesn't work anyway. Please, HELP!

after i update the 10.10.2 OS X Yosemite my iPhoto stops working. In the warning that appears when I try to open the app says that happened a mistake because of this update. I reinstalled the app but doesn't work anyway. Please, HELP!

I already tried that but it doesn't work. Appears a warning saying: "See the developer to make sure that iPhoto works with this version of OS X. You may need to reinstall the application. Be sure to install all available updates in the application and OS X."

When I try to use certain downloaders such as megaupload, depositfiles, oron. etc nothing happens, all i get is sending request and then it stops. can you help please.

With Firefox, google-chrome and opera when I try to download using the above mentioned plus filesonic, wupload, uploading nothing happens.
it says after maybe 30 seconds cannot find any connection.

With Firefox, google-chrome and opera when I try to download using the above mentioned plus filesonic, wupload, uploading nothing happens.
it says after maybe 30 seconds cannot find any connection.

Hi, after i changesdmy Apple id password, i can't uppdate mBox Mail app i bougth from App store, when i try to uppdate the app, the message " can't login in to itunes" cames opp.

Hi, after i changes my Aple id password, i can't uppdate mBox Mail app i bougth from App store, when i try to uppdate the app, the message " can't login in to ituns" cames upp. Why can't i not uppdate the App since i changes my password?

Hello there, Aruna Patel.
The following Knowledge Base article should provide the information you need to help resolve your issue:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

TS1368 My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.

When I try to update an app, (Facebook), I get a "Cannot connect to iTunes store" message. Any advice?

When I try to update an app, (Facebook), I get a "Cannot connect to iTunes store" message. Any advice?

Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Can't connect to the iTunes Store

I have a new email address which I have had verified, but when I try to update an app it asks for my password with the old email address and always comes back telling me it is an incorrect password.

I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?

Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy

TS1702 I have an iPhone 4. When I try to purchase an app or do an in app purchase nothing happens after I enter my iTunes password. Help?

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